Chalets en Hotel The Palace of the Lost City

"Mala experiencia en este hotel museo. No encontraban la reserva. Nos tuvieron dos horas esperando. Luego decian que era para otro dia. Nos dieron habitacion de inferior categoria a la contratada. Recepcion inepta y penosa. El desayuno destartalado. Nos querian cobrar por un chocolate o cola cao. Que eso tenia sobrecargo. El spa que spa. Dos sras. Aburridas esperarando a dar algun masaje en una recepcion"

"Todo a la perfección de un reloj . El check in , las comidas , las habitaciones y los safaris . Un punto especial una jovencita que era guía de los safaris por su calidad de persona y profesional . No recuerdo bien el nombre pero era la guía más joven ."

"Room clean and comfy. Food was very good. Sitting by the pool was very relaxing. There was a problem with the pool and out of use but the staff were very helpful and cleaned the pool which enabled us to use."

"Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...

"Hermoso complejo con todas las comodidades y muchas actividades para hacer. "

"Unos dias maravillosos con mis hijos, en un paraje Natural y encantador. La Reserva bien vale un viaje, y el Lodge También. Lugar idílico a recomendar.. próximo viaje romantico..."

"Was a wonderful experience . The staff is wonderful. The food is very very Good. The 2 Safari per day was fantastic. Our ranger is the best one - Ruan . Pronia is a cheerful employee. Congratulations 😄😄😄"