Overall the house was a place to lay our heads to sleep. We arrived on Christmas Day and we're tired from traveling. When we arrived 3 of the 4 beds were not made, with the comforters laying on the floor. Not a big deal, we can make beds, but there were not enough sheets to fix all of the beds. I reached out to the contact given and she responded quickly but wasn't aware of the unmade beds. She brought fresh sheets about 1.5 hours later stating her employee didn't have enough sheets to finish the beds. There was no place for our family of 5 to sit comfortably together to relax. The master bedroom is on the lower level, where you walk in, along with a small couch that would fit 3 people snug. Up a full flight of stairs contained the kitchen as well as 2 more bedrooms and a living room with another small couch to sit 3 people total. The placement of the couch upstairs is not where it shows in the online pictures. The current placement is right underneath the tiled kitchen passthrough window which all 5 of us hit our heads while attempting to sit on the couch at one time or another.
The Internet was hit and miss and definitely miss on the lower level. Couldn't watch TV downstairs as it kept buffering.
There was also no coffee as mentioned in the advertisement and 2 missing remotes for fans/lights.
The place was clean.