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Opiniones sobre Slumber Lodge Motel

2 out of 5
Slumber Lodge Motel
250 Fort St., Hope, BC

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 62 de 287 opiniones" "
Evaluación: 8 - Bueno. 105 de 287 opiniones" "
Evaluación: 6 - Aceptable. 57 de 287 opiniones" "
Evaluación: 4 - Mediocre. 35 de 287 opiniones" "
Evaluación: 2 - Terrible. 28 de 287 opiniones" "

7,6/10

Limpieza

7,8/10

Personal y atención

6,8/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Angela

Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Ryan

Le gustó: Estado de la propiedad e instalaciones
Near perfect stay. Hot tub and sauna weren't working but the rec center was close and amazing! Friendly owners
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

L

Viajó con su familia
Le gustó: Limpieza
Old building. Needs to be painted on the inside to look updated. Air Conditioner does not work. They did supply a slip mat for the bathtub. Which was nice. No communication between staff. Knocked on door at 9:15pm asking if we were going to pay for the room. Room was already paid for 2 nights.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

william

Viajó con su pareja
Le gustó: Personal y atención
Alright but dated, pool does not appear to be in use. Kinda run down facility.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Teri

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Was super clean! The owner allowed us to check in early Which was a huge save with 2 kids! Was kind of annoyed that the pool was not functioning as it said nothing about that while booking. Specifically chose that hotel because of pool only to find it not in use and probably wasn't for years!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

David

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was perfect for me and my family.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 20 may. 2024
Thank you for your positive feedback. We look forward to returning next time .

10/10 Excelente

Katherine

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were so friendly, so helpful, and were good enough to give us a break on the rate because we stayed for 8 nights. Our dog was welcomed, and the view is amazing.
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 20 may. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

10/10 Excelente

Myron

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice front desk lady
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 20 may. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

4/10 Mediocre

Julie

Viajó con mascotas
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Good price, easy check in. Dated property and was quite loud at night.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Levi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed for one night in the family suite ( myself, my daughter and my son (adult kids) We loved our room, the location, the surroundings and the friendliness of the staff. All was wonderful and we will be back! And we will tell our friends!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

8/10 Bueno

Anitra

Viajó con su pareja
No le gustó: Servicios
Very noisy. Holes in curtains. Fixtures outdated. Tiles broken.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Bruce

Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Karen

No le gustó: Limpieza, estado de la propiedad e instalaciones
The bed was comfortable and the room was big. The area around the Lodge was scummy. Very hard to find. Entire outside of building looked dilapidated.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tianna, Calgary

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The manager/owner was amazing and incredibly sweet. Would highly recommend. Great bang for your buck!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 5 may. 2024
It is a pleasure to hear such great feedback. we are overjoyed knowing that Slumber Lodge left such a positive impression. Thank you for highlighting our good value .We look forward to your return .Safe travels until then!

4/10 Mediocre

Christine

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The woman at the desk was great. However, the lock on the door failed and we couldn’t get into the room after dinner, where our suitcases were. The staff person got a house cleaner who lives in the motel to help. She then got a man who was in her room to help. We recognized him as the man who had been “nodded out” in the parking lot earlier. He helped to open the door. The lock was not reliable to open the door from inside or out so We checked out and got a refund.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manage el 2 may. 2024
Dear Guest , on behalf of the manager, I apologized to you . Yes, this happens occasionally with wooden doors . Yes, as you said , our own mistakes has always been a full refund . Thank you for your understanding .

2/10 Terrible

Carrie

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención
Excellent service very friendly Hot water Warm
Se hospedó 1 noche en abril de 2024
Respuesta de Mia el 17 abr. 2024
We are glad were comfortable and satisfied with you stay. We hope to see you again soon !

8/10 Bueno

Christine

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Little bugs, like fruit flies in bathroom sink
Se hospedó 1 noche en abril de 2024
Respuesta de Mia el 11 abr. 2024
Thank you so much for taking the time to review . Our employees should be aware that we have regular pest control companies and on- site inspections every month .

6/10 Aceptable

Cindy

Viajó con su familia
Le gustó: Personal y atención
The staff is nice and accommodating. Beds and mattresses are good and clean. Small appliances all good updated and working. Good for quick stay. The pool isnt working. Room decor and furniture is poor condition hope the owners will find time to make a few fixes like cracked outlet panels to make it look more well kept for a older motel.
Se hospedó 1 noche en abril de 2024
Respuesta de Luke el 10 abr. 2024
It is a pleasure to hear such great feedback . Thank you for highlighting our clean room , staff is nice . It is through your comments suggestion that we can know how well we are living up to our standards . we look forward to your return . Safe travel until then!

8/10 Bueno

Ofelia

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Mia is very helpful and nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de mia el 2 abr. 2024
Thank you for your review . We are pleased you had a great experience with us and we hope to welcome you back !

8/10 Bueno

simon

Se hospedó 1 noche en marzo de 2024
Respuesta de Mia el 17 abr. 2024
Thank you for your review. We are pleased to hear that you enjoyed our walk everywhere location ! We look forward to welcoming you back on your next trip to Slumber Lodge .

10/10 Excelente

Jonathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mia el 28 mar. 2024
Thank you for staying at the Slumber Lodge and for taking time to leave this feedback . I hope to welcome you back .

10/10 Excelente

Lisette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was afordable and the beds were very confortable in addition there was a lot of hot water and the shower was easy to use plus I was there with my grandson and the selection for kids on the tv was awsome thank you for excellent service
Se hospedó 1 noche en marzo de 2024
Respuesta de Mia el 28 mar. 2024
Thank you for recently staying with us .We are delighted to know we met your expectations we are grated for your kind comments . I look forward to the next opportunity to warmly welcome you and grandson back .

8/10 Bueno

Lynal

Viajó con su familia
Le gustó: Personal y atención
Good value for the price. This place is in need of a major renovation but the bed was comfortable and everything was clean. Very nice staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mia el 2 abr. 2024
Thank you for taking the time to review our motel and we are happy to hear that good price . we do hope to be welcoming you back again soon !

4/10 Mediocre

Ramona

No le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jennifer

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Check in was quick and easy - very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mia el 29 mar. 2024
Thank you for staying at the Slumber Lodge, I hope to welcome you back . Thanks !

4/10 Mediocre

Desirae

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Dereck

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Luke el 3 abr. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

10/10 Excelente

Sally

Viajó con su pareja, Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
Room is very clean! Lots of room and seating area! Everything we needed was walking distance and price was perfect for my wallet
Se hospedó 1 noche en febrero de 2024
Respuesta de Luke el 3 abr. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

10/10 Excelente

Yi-Hsin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are a family of five with small children (the smallest is two years old).The check-in was fast and the staff were very friendly. The rooms were very clean. The location was very convenient, only two blocks away away from Hope memorial park and near many of the popular local restaurants such as Hope Mountain Cafe, Blue Moose Coffee House, and Rolly's (right across the street). We enjoyed our stay and would recommend this motel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Luke el 3 abr. 2024
Thank you for your review & recommendation . We are happy to know you had an enjoyable stay with us and truly appreciate the high rating you bestowed upon us . please come & visit us again soon .

6/10 Aceptable

Ronald

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Allyson

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room design was very suitable for our group of 5 people. The separate room was a bonus. We arrived late and left very early the next morning, so the price point was appealing and hotel was adequate for our needs.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Jody

Viajó con su familia
No hot water.
We checked in, went for dinner then came back. No hot water! We talked the the front desk and he said it was fixed. We then had to wait for about 5+ minutes every time we turned the water on for it to get hot. Not ideal for $155 a night. Won't stay there again. Dirty socks behind the headboard as well.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Karen

Viajó con su pareja, Viajó por negocios, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is very old and has never been kept up. Any attempts at repairs (holes on wall, flooring, bathtub faucet) are just that, attempts. The cleanliness is non-existent and we were hesitant to take our shoes off inside. Sadly, it was the only place in Hope that would allow pets. We were happy to leave this town.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Danielle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Kerri

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Old & Tired
This Motel had seen much better days, the furniture was Ikea at its worse, Broken and shabby Felt a little tired Swimming pool wasn't even being used, which disappointed my son
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Curtis

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Stay far away
This place is a disaster. Solid rust stairs, filthy office. Pool hasn’t operated in years, Ice machine down, loud party neighbours… Hopes hotels are all old and in bad condition but this one tops them all.
Se hospedó 4 noches en agosto de 2023

4/10 Mediocre

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
No pool. We only booked for the pool. It was empty and had stuff stored all around it. Staff was friendly, place was clean, AC barely worked and did not cool down the room at all. We just sat and dropped sweat until we fell asleep.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Harlan

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
No bath towels very old facility bathroom had a sulfur smell! I would never stay here again!
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Krystal

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Booked hoping for a pool, which was not told was closed until check in. Found the office in complete disarray. Zero effort put into the office to seem like it was even an office. My daughter pointed out while we were waiting for service something in a basket in the office in plain sight which ended up being an adult toy!
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Tasha

Viajó con mascotas
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
We didn’t like the pool not having water, the price, and the leaking water from the faucet.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Skye

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment we checked in, we were disappointed. Run down office, attendant didn’t speak English. Booked for the pool, which was closed/not cared for. Sheets were stained with a hand written note to inform us they “were clean” surely a run down hotel charging these prices could afford NEW linens. Overall room was dirty, and there were drug addicts all around coming and going all night. Tried getting some sort of discount for the conditions as we weren’t able to find any other accommodations on such short notice. Hotel wouldn’t offer anything to make our stay more enjoyable. DO NOT RECOMMEND.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Paul

Viajó con su familia
Le gustó: Comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Serhii

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Yan

It’s ok to stay
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Katherine

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel owner canceled our stay before we arrived. Did not have room, but was going to cancel someone else so we could have room. We declined. Had to travel 2 hours to find other accommodations. Communication/language issues. Hotel is old, very unclean, with junk piled everywhere, and has an unpleasant smell. Don’t stay here.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Clement, Fort Macleod

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dirty run down needs tear down you need to bring your own laundry
Se hospedó 1 noche en julio de 2023