Áreas de la propiedad

Opiniones sobre Best Western Plus Hood River Inn

3 out of 5
Best Western Plus Hood River Inn
1108 E. Marina Way, Hood River, OR

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 621 de 1005 opiniones" "
Evaluación: 8 - Bueno. 249 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 86 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1005 opiniones" "
Evaluación: 2 - Terrible. 17 de 1005 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

María S

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo estuvo perfecto nada mas un pequeño detalle la puerta del baño rechinaba mucho cada vez que entrabas al baño. Gracias or su atención a una persona en especial FLOR gracias por su atención muy amable muchas gracias😍
Respuesta de Raquel V. el 5 nov. 2022
Thank you for your kind review and rating, Maria. We appreciate the information about the squeaky door and the lovely compliments about Flor. We will be sure to share them with her! We hope to see you again someday.

10/10 Excelente

Luis arturo

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La ubicacion y vistas que tiene
Se hospedó 1 noche en octubre de 2021
Respuesta de Raquel V. el 18 oct. 2021
Thank you so much for your perfect rating, Luis! We are so happy you enjoyed your visit.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Columbia River views and direct access to the riverwalk park. Great restaurant setup with exterior decks and terraces overlooking the Columbia river gorge.
Se hospedó 1 noche en julio de 2021
Respuesta de Raquel V. el 27 jul. 2021
Thanks so much for your great rating and positive feedback!

10/10 Excelente

Gary

Le gustó: Estado de la propiedad e instalaciones
Great property and half the rooms have a view of the Columbia River close up. Shopping is across the freeway but only 3 minutes away in Hood River. White Salmon on the Washington side is just across the bridge and Trout Lane and Mt. Adam’s is a short drive away.
Se hospedó 1 noche en mayo de 2024
Respuesta de Raquel V. el 20 may. 2024
Thank you for sharing your informative review, Gary. We are pleased you enjoyed your visit and hope to see you again real soon.

10/10 Excelente

Candy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a beautiful weekend staying here
Se hospedó 3 noches en mayo de 2024
Respuesta de Raquel V. el 16 may. 2024
We are pleased you enjoyed your visit with us, Candy! Please come and see us again!

10/10 Excelente

Philip, South Jordan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Views!!!!! we booked the Executive room with balcony. It is so beautiful! We sat out on our balcony for most of the evening, enjoying the view of the Columbia river. We ate dinner at the hotels restaurant, and the food and service was fantastic. we also swim in the pool and it was a great way to end our busy day.
Se hospedó 1 noche en mayo de 2024
Respuesta de Raquel V. el 16 may. 2024
We are pleased to hear you enjoyed your Executive Level River View King room, Philip. It really is our most popular room type! Thank you for sharing your experience, including our available amenities. We look forward to your return!

10/10 Excelente

Jim

Se hospedó 1 noche en mayo de 2024
Respuesta de Raquel V. el 16 may. 2024
Thank you so much for sharing your perfect 5 rating, Jim!

10/10 Excelente

John, Alameda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
friendly people great view of the river
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 15 may. 2024
Your kind words mean so much to us, John. Thank you for sharing your perfect rating.

10/10 Excelente

Delta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Raquel V. el 14 may. 2024
Thank you for your rating, Delta! We hope to have you stay with us again on your next visit to the area!

10/10 Excelente

Rosa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed the view of the Columbia River the staff were friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Raquel V. el 2 may. 2024
Thank you so much for your perfect rating, Rosa. We are so pleased that you enjoyed your stay with us, including the view and our staff. We look forward to your next return.

8/10 Bueno

Peter

Le gustó: Limpieza, estado de la propiedad e instalaciones
The view from our room was stellar. Check in was a little ridiculous because we had to go through it twice.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 2 may. 2024
Thank you for sharing your rating, Peter. We hope to earn that last star on your next visit. Please come and see us again soon.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is by far the best Best Western I’ve ever stayed at. I wasn’t expecting a lot after staying in several over the past few days but the Hood River location has a beautiful view and a great restaurant. Will make a point of visiting there again in the near future.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 29 abr. 2024
Thank you so much, John. We are so happy to hear that you were pleasantly surprised with our location and enjoyed so many of our amenities. We look forward to your return!

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was nice and clean. The restaurant and bar in the main lobby is amazing and worth a stay just to hit them up
Se hospedó 2 noches en abril de 2024
Respuesta de Raquel V. el 29 abr. 2024
Thank you for your perfect rating and kind compliments, Ashley. We are so pleased that you enjoyed our restaurant and found our hotel clean and to your standards. We hope to see you again!

6/10 Aceptable

Dennis, OCEAN PARK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was comfortable. Did not like having to establish WiFi each day. At best it was clunky to do so. The conference I attended also had serious issues connecting Points in every session I attended. Very disappointing when a speaker cannot display what they’re presenting. They need to figure this out.
Se hospedó 4 noches en abril de 2024
Respuesta de Raquel V. el 29 abr. 2024
Thank you for sharing your insights, Dennis. I’m sorry to hear that the Wi-Fi was problematic for you as well as your conference. We will share your feedback with our sales Ian’s catering team. We hope to see you again in the future

8/10 Bueno

Jenifer

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Right on the river.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 25 abr. 2024
Thank you for sharing your rating and feedback, Jenifer. We hope to see you again.

10/10 Excelente

Benjamin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Restaurant is wonderful, though quite expensive (but aren't they all now?). The river-view room, including the bed, is first class in every way if just a tiny bit small for a deluxe room.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 29 abr. 2024
Thanks so much for sharing your compliments and feedback, Benjamin. We are pleased to hear you enjoyed your stay and hope to see you again.

10/10 Excelente

Tamara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk was extremely helpful and made reccomendations since it was my first time to the area. The room was clean with beautiful view. I didn’t eat at the restaurant, instead choosing to walk the river walk right outside the hotel to a local brewery. My only issue was the sounds from the hall could be heard pretty easily. I used the fan on the A/C and heat unit to dull that so it wouldn’t wake me. I would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 24 abr. 2024
Thank you so much for your helpful and complimentary review, Tamara. We are so pleased that our staff was helpful and you enjoyed your stay with us. We are sorry to hear about the hall noise. Everyone is a different type of sleeper and we appreciate that you took advantage of the fan to "white noise" out any sounds. We look forward to your return!

8/10 Bueno

Gunjan, Beaverton

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 24 abr. 2024
We appreciate you sharing your rating, Gunjan!

10/10 Excelente

Tashina, Warm Springs

Se hospedó 2 noches en abril de 2024
Respuesta de Raquel V. el 13 may. 2024
We appreciate you sharing your perfect 5 rating, Tashina!

10/10 Excelente

Reveka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 23 abr. 2024
Thank you for your perfect 5 rating, Reveka!

8/10 Bueno

Leo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Most was okay, but at least in the east building, there was too much freeway noise for the rooms not facing the river.
Se hospedó 2 noches en abril de 2024
Respuesta de Raquel V. el 23 abr. 2024
We are sorry to hear that your room location was noisy, Leo. Everyone is a different type of sleeper and we are happy to place you in a quieter location. We hope to see you again.

10/10 Excelente

Igor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location by the river
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 23 abr. 2024
We are happy to see you enjoyed our riverside location, Igor. Please come and visit again!

10/10 Excelente

Jordan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So good!
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 23 abr. 2024
Thank you for your glowing review, Jordan! Please come and visit us again.

10/10 Excelente

Cheri, Gresham

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I spent two sessions in the pool area which was well kept and the waters were the best temperature.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 15 abr. 2024
Thank you for your rating and compliments, Cheri! We are pleased you enjoyed the pool as we just changed the water fresh this week. It is a very popular spot! We look forward to seeing you again.

10/10 Excelente

Allison

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful location with beautiful views and facilities and very economical.
Se hospedó 2 noches en abril de 2024
Respuesta de Raquel V. el 11 abr. 2024
Thank you, Allison, for sharing your perfect rating with us!

6/10 Aceptable

Gayle

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
We loved how clean the room was. The amenities of the room were perfect. Loved having a mini fridge.
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 8 abr. 2024
Thank you so much for your rating and kind compliments, Gayle. We hope to see you again soon!

10/10 Excelente

Lizbeth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff is amazing
Se hospedó 1 noche en abril de 2024
Respuesta de Raquel V. el 8 abr. 2024
We are happy to see you had an enjoyable stay, Lizbeth! See you on your next visit!

8/10 Bueno

Amber

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful location
Se hospedó 4 noches en abril de 2024
Respuesta de Raquel V. el 8 abr. 2024
Thank you so much for sharing your rating, Amber. We hope to improve on your next visit to the area!

10/10 Excelente

amy, Vancouver

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time staying here, even though we come to Hood River often. Love the fact that it’s central and the restaurant is so nice! Staff, views and rooms so nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Raquel V. el 1 abr. 2024
Thank you for sharing your perfect rating and kind words, Amy. We are so happy we made a good impression and look forward to seeing you again.

10/10 Excelente

Devonna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great restaurant, staff and amenities! We loved our stay. We will definitely be coming back during our next stay in Hood river.
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 1 abr. 2024
Thank you so much for your compliments, perfect rating, and promise to return, Devonna! We can't wait to see you again.

10/10 Excelente

Tia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is very family friendly and beautiful!
Se hospedó 2 noches en marzo de 2024
Respuesta de Raquel V. el 1 abr. 2024
Thank you so much for taking the time to share your rating, Tia! We are so pleased you enjoyed your visit with us.

4/10 Mediocre

Eva

Viajó con su pareja
Ive stayed at this hotel in the past and always enjoyed my stay. This time however, i found my room outdated and the bed was awful. We were up all night and almost left at 12am once we were tired of tossing and turning. The view of the Columbia River and the hopes of waking to eagles hunting is the only reason we stayed. I will not be coming back. Just wasnt worth the price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 27 mar. 2024
Thank you for your feedback, Eva. We are sorry that the room you booked online was not what you had hoped for. You previously booked a top-level room on the Executive floor so we can see where this one did not meet your needs or expectations. We are sorry to hear the bed was uncomfortable for you and will look into its condition. We wish you safe travels.

10/10 Excelente

Natalie

Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 26 mar. 2024
Thank you for your perfect rating, Natalie! We are so pleased you enjoyed your Executive River King room. We Look forward to your next visit!

6/10 Aceptable

MARINETTE, VANCOUVER

Viajó con su pareja
No free breakfast because they have a restaurant on premises but Mcdonalds a walking distance! The aircon in the room was making noises and won't call off.
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 20 mar. 2024
Thank you, Marinette, for sharing your feedback and insights. You’re correct, we haven’t had breakfast included in our rates for about 4 years. We are sorry to hear about the air conditioning unit being noisy. Please know we are always happy to take a look and fix any problem that we can while you were here. We hope to have the opportunity to host you again.

10/10 Excelente

Rebecca, Omaha

Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 8 abr. 2024
Thank you so much for your perfect rating, Rebecca! Please come and see us again soon.

10/10 Excelente

kathy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
We have been staying at the best Western for years. The view is beautiful and we love shopping downtown and walking in the waterfront. The representative that checked us in was not the most personable and could have used more eye contact and engagement with us. otherwise our state was wonderful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 20 mar. 2024
Thank you so much for sharing your rating and feedback, Kathy. We truly appreciate your return business and are so happy you enjoy our location. We are sorry for the poor experience at arrival and will use your comments as a training tool. Until next time, safe travels and we look forward to see you again

6/10 Aceptable

Linda, prosser

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
No free breakfast like usual
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 11 mar. 2024
Thank you for your feedback, Linda. We did stop offering free breakfast in our rates back in 2020. We hope to have the opportunity to improve on your experience with a future visit. Safe travels!

4/10 Mediocre

Korina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
They allowed a large group of teen boys to run the halls all night long cussing and banging on doors. We called at 12 pm and again at 2pm and they said other people called too and security was coming. It continued until after 4pm. Completely ruined our stay and kept for 4 year old and myself awake. In the morning the front desk staff just apologized and didn’t offer anything else. These 12-14 year old boys were drinking and kicking our doors repeatedly
Se hospedó 2 noches en marzo de 2024
Respuesta de Raquel V. el 11 mar. 2024
Thank you for your feedback, Korina. We are sorry to hear your stay wasn't as restful as we had hoped. I checked with our late night staff who said the issue was addressed before midnight and he received no calls about the issue after 11:30pm. We hope to invite you back for a visit another time to improve on your experience.

10/10 Excelente

Don

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just lovely with a great restaurant!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Raquel V. el 7 mar. 2024
Thank you, Don! We are so happy you found us and enjoyed what we have to offer. We look forward to your return!

10/10 Excelente

Dean

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, incredible view!
Se hospedó 2 noches en marzo de 2024
Respuesta de Raquel V. el 6 mar. 2024
We are so pleased you enjoyed your visit with us, Dean! We look forward to your return. Safe travels.

10/10 Excelente

Rebecca

Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 1 mar. 2024
Thank you, Rebecca, for sharing your perfect rating with other potential travelers. We are pleased your riverview room was exactly what you wanted. We hope to see you again soon!

8/10 Bueno

Marc

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Raquel V. el 26 feb. 2024
Thank you for sharing your rating about your stay, Marc. We hope to see you again!

6/10 Aceptable

Britne

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Raquel V. el 26 feb. 2024
Thank you for sharing your rating, Britne. We are sorry to see your stay wasn't up to our normally outstanding standards. We hope to have the opportunity to host you again and improve on your experience. Safe travels!

8/10 Bueno

maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place. Customer service was ok the gentleman that help us was not very friendly .. other than that place is Nice .. everyone that was cheking in was getting discounts on a Dinner or Breakfast.. but like i said the gentleman was not very friendly just handed me my keys and sent me on my way.. with no Discounts on anything..
Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 19 feb. 2024
Thank you for your feedback and rating Maria. We are sorry you did not feel our staff was friendly at arrival. We no longer offer complimentary breakfast but have promotions for certain rate plans. We do hope to see you again and improve on your experience. Safe travels!

8/10 Bueno

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great but the coffee was terrible. 8 would get better coffee for sure!
Se hospedó 2 noches en febrero de 2024
Respuesta de Raquel V. el 19 feb. 2024
Thank you for sharing you rating and comments for improvement. We do hope to see you again!

8/10 Bueno

DONALD

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The 1 bed room suite was very roomy and great views of the Columbia River.The bath room could use some upgrades.It was a little noisy probably because it was so many guests.All in all very nice and I would go back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 19 feb. 2024
Thank you for your kind review and rating, Donald. We are happy you enjoyed our ADA King River Suite. We have bathroom upgrades coming up in the very near future, so I hope we have the opportunity to see you again!

10/10 Excelente

Christina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely friendly staff and close to all the fun places to go in Hood River.
Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 19 feb. 2024
Thank you for sharing you perfect 5 rating, Christina! We appreciate your compliments about our staff and location. We hope to see you again!

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 19 feb. 2024
Thank you for sharing your perfect 10 rating, Rachel. We are pleased to see that you enjoyed your visit!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Raquel V. el 13 feb. 2024
Thank you for kindly sharing your perfect 10 rating for your stay!

6/10 Aceptable

Cristina

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
TV wouldn’t work but the service was good for the most part! Room was clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Raquel V. el 9 feb. 2024
Thank you for sharing, Cristina. We are sorry to hear of your poor TV service. We are always happy to attend to the issue right away. We hope to see you again.