We had a wonderful stay in Hawaii.The location of the house is really good, near to supermarkets, bars, restaurants and especially wonderful beaches.
The house is very large and has a wonderful garden / backyards. The rooms and accommodations that were adapted due to our needs were perfect.
The manager did her best when we had a problem with the refrigerator that stopped working and solved the problem immediately when we requested it, she is always available for when we need and that’s awesome, she is a really nice person.
The check-in process is different from all the lodgings I've had on vrbo or Airbnb, the manager checks all guests including checking their personal documents, which may sound a bit odd.
Unfortunately the pool lights were not working and we were told they would be resolved but by the end of the stay no one showed up and because of it we didn’t had the chance to enjoy the pool as we would like. The main idea was to use the pool when we arrived from the beach and enjoy it a little later in the day.
I recommend that if you are in a large group, be discreet because any noise disturbs the owner who resides in a house at the back (poolside), which takes away the privacy of guests at their leisure time (even before quiet hours in the contract) and that the manager calls daily to advise that she will water the garden, or that the gardener will appear or that the pool cleaner will appear.
I think that an improvement would be to allow guests more privacy throughout their stay and to follow the restrictions of the contract strictly and not at the discretion of the owner.