Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre The Laylow, Autograph Collection

4 out of 5
The Laylow, Autograph Collection
2299 Kuhio Avenue, Honolulu, HI

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 652 de 1002 opiniones" "
Evaluación: 8 - Bueno. 244 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 61 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 30 de 1002 opiniones" "
Evaluación: 2 - Terrible. 15 de 1002 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Cambien de camas
Las camas estaban hundidas y nos lastimamos la espalda
Se hospedó 4 noches en diciembre de 2019
Respuesta de HotelMgmt el 20 ene. 2020
Aloha, Juan Carlos! It was a pleasure to have you make yourself at home with us at The Laylow during your recent visit to Honolulu and we appreciate you taking a moment to share this feedback. Please know that all of our accommodations do undergo routine refreshing to uphold our high standard of maintenance and we regret that our softer, pillowtop-style of mattresses just may not be a perfect fit for your personal comfort profile. That said, we hope this won’t stray you from returning through our doors as we would love to have you back to share another perfect 10 worthy visit to the heart of Waikiki with us in the future. Mahalo!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
limpieza, atención, instalaciones lindas ubicacion inmejorable
Se hospedó 7 noches en octubre de 2018

10/10 Excelente

enrique, mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy confortable y cerca de todo
Cercano a playa y todo lo que quisimos hacer e ir, show y tiendas. Personal muy atento
Se hospedó 2 noches en septiembre de 2018

6/10 Aceptable

Joaquin

Le gustó: Limpieza, comodidad de la habitación
Sólo por la ubicación
Bien a secas. El wifi débil. Te ponen botellas de agua solo el primer dia. Te hacen un cargo de 25 dólares diarios por disponibilidad de alberca, gimnasio y wifi, aunque no los uses. Esta bien ubicado.

10/10 Excelente

Justine

We love that it’s so close to everything, food, shopping and beach. We also enjoyed the live music and dj at the Hideout. Definitely recommend this hotel!
Se hospedó 3 noches en abril de 2024
Respuesta de HotelMgmt el 1 may. 2024
Aloha Justine! At The Laylow, we aim to provide a relaxing, memorable experience for our guests and your perfect rating means the world to us! We love knowing that you appreciated our secluded oasis in the heart of Waikiki. Please make plans to lay low with us again soon! Mahalo!

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en abril de 2024
Respuesta de Hotelmgmt el 29 abr. 2024
Aloha Michelle, We are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon. Mahalo

8/10 Bueno

Maria Ida

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Hotelmgmt el 27 abr. 2024
Aloha Maria Ida, We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans! Mahalo

10/10 Excelente

Delonne Craig

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotelmgmt el 13 abr. 2024
Aloha Delonne, We are proud to have earned your top score. Please come back soon! Mahalo

10/10 Excelente

Jessica R

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The vibes were top tier at The Laylow. Everyone that I encountered was amazing, helpful, kind and genuinely caring. I really enjoyed the daily activities in the lobby & at the pool. The front desk staff was always helpful & pleasant. Last but certainly not least the bartenders, baristas and performers at The Hideout gave me so many wonderful options for dining & entertainment, I didn’t need to go anywhere else unless I really wanted to. I loved being able to walk to so many options so quickly. The International Market Place is literally next door. The Waikiki Market (higher end grocery store) is only a few block away, and their food options convenience were perfect for grabbing water, drinks, salads, wide variety of poke and so many other options of local fruits, snacks, etc. I was able to book all of the excursion/tourist activities I wanted to try right in the lobby with the Blue Hawaiian vendor that was there daily. I did surfing lessons (twice), a dolphin swim, & luau. All the activities offered shuttle pick-up from a near by hotel, so there was only a 5-10 walk for each session. Each tour/ activity provided safe/ clear transportation and wonderful, knowledge filled experiences. This was my first trip to the Hawaiian islands, and I didn’t want to leave so much so that I cried when I checked out on my last day. The front desk staff was so kind and loving while I got myself together, including the GM who introduced himself. I can’t wait to go back.
Se hospedó 7 noches en marzo de 2024
Respuesta de HotelMgmt el 3 abr. 2024
Aloha Jessica! Experiencing the magic of Hawaii for the first time is always special, and we are so grateful that you included us in your adventures! Our team is truly dedicated to helping you create lasting memories, and they will be overjoyed by your heartwarming remarks. We appreciate your fantastic feedback about our many thoughtful touches and curated amenities, and your perfect score made our day. It was sad for us, too, when you had to leave, and we are all eagerly awaiting your return to The Laylow! Mahalo!

6/10 Aceptable

Lizette

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Too many hidden fees so pretty expensive
Se hospedó 4 noches en marzo de 2024
Respuesta de HotelMgmt el 2 abr. 2024
Aloha Lizette! At The Laylow, we strive to be transparent about our fees and amenities, and we regret that you were taken by surprise. Mahalo for sharing your feedback. We hope you will return soon so we can work to improve your impression of us. A hui hou!

8/10 Bueno

Elaina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotelmgmt el 20 mar. 2024
Aloha Elaina, Your star rating is greatly appreciated, and it will be our pleasure to welcome you back. Mahalo!

10/10 Excelente

Melissa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great time staying at The Laylow. The staff and everything was excellent. Everything is walking distance from the hotel. Will definitely come back.
Se hospedó 5 noches en marzo de 2024
Respuesta de HotelMgmt el 19 mar. 2024
Aloha Melissa! We had a great time welcoming you for your Waikiki getaway! Mahalo for taking a moment to share your wonderful review and top score. It will be a pleasure to serve you again soon when your adventures bring you back to The Laylow! A hui hou!

6/10 Aceptable

Camden

Se hospedó 4 noches en marzo de 2024
Respuesta de Hotelmgmt el 17 mar. 2024
Aloha Camden. Learning that your recent stay did not entirely meet your expectations is disappointing to us. We are hopeful for the chance to demonstrate our best on your next visit. Mahalo

10/10 Excelente

nadia

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and easily accessible. Very cute boutique feel and great staff
Se hospedó 9 noches en marzo de 2024
Respuesta de HotelMgmt el 18 mar. 2024
Aloha Nadia! It is wonderful to know that our fantastic setting, welcoming property, and caring team surpassed your expectations! We truly appreciate your kind remarks and excellent rating for The Laylow. Hopefully, your adventures will bring you back soon! Mahalo!

8/10 Bueno

Takashi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
施設も良かったですし、スタッフの方々は皆さんもとても感じ良く快適に過ごしました。街の中心にあるのでワイキキのどこに行くのも近いのもGOOD POINTでした。
Se hospedó 3 noches en marzo de 2024
Respuesta de HotelMgmt el 13 mar. 2024
Aloha Takashi! We are so glad you chose our secluded oasis in the heart of Waikiki for your recent visit! Mahalo for sharing your wonderful comments about our caring team and thoughtful amenities at The Laylow. We hope to welcome you back soon for more Hawaiian memories! A hui hou!

10/10 Excelente

Francisco Roberto Sanchez

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient, in the heart of Waikiki
Se hospedó 5 noches en marzo de 2024
Respuesta de HotelMgmt el 8 mar. 2024
Aloha, Francisco. It is heartwarming to know our location served you perfectly and allowed you to enjoy the beauty of our land and culture. We hope that our Aloha stays with you always and that you will be back for another unforgettable trip soon. Mahalo Steven Lindburg General Manager

8/10 Bueno

DELCY MICHELLE

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Valet parking services great! Hideout Restaurant not so good, high prices, not so enthusiastic service staff during breakfast hours.
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotelmgmt el 8 mar. 2024
Aloha, Delcy Michelle. We are proud to earn your high score and receive your praise. However, we regret your dinging experience was not ideal. This does not sound like a typical experience with us and we will address this right away. Please allow us another chance to improve your impression overall. Mahalo.

10/10 Excelente

Euna

Se hospedó 3 noches en febrero de 2024
Respuesta de Hotelmgmt el 4 mar. 2024
Aloha Euna, we are happy you enjoyed your stay! We hope you choose to visit us again soon at The Laylow. Mahalo!

10/10 Excelente

Yonatan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
grate hotel
a nice hotel in the middle of Waikiki beach, all was close and the beach is about 10 minutes walk. the stuff was friendly and helpful, the restaurant was amazing and the breakfest was the best value for money I ever had !
Se hospedó 3 noches en enero de 2024
Respuesta de HotelMgmt el 31 ene. 2024
Aloha Yonatan! We cannot ask for a more wonderful description of the warm, welcoming hospitality we strive to offer at The Laylow! It is always a delight to see our guests take advantage of our excellent dining and convenient location in the heart of Waikiki. Please think of us when planning your next Hawaiian getaway! Mahalo!

2/10 Terrible

Anuj

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a terrible property. Starting with the check in (which was a disaster) to the whole property. The pictures are such a wrong depiction of the property, it is a very small property. Beds are super uncomfortable, one of the worst Marriot properties. Autograph collection is the worst name!
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt el 17 ene. 2024
Aloha Anuj! We are surprised and deeply disappointed by your feedback, as offering exceptional experiences is how we are known at The Laylow. We wish we had the chance to address your concerns directly. Your comments will be reviewed by our team, and we hope to have a chance in the future to change your impression of us. A hui hou!

8/10 Bueno

Yongbin

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt el 16 ene. 2024
Aloha, Yongbin! We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 Excelente

Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
What a really cool, relaxing, comfortable and well situated hotel, right in the heart of Waikiki!
Se hospedó 3 noches en enero de 2024
Respuesta de HotelMgmt el 11 ene. 2024
Aloha Martin! It is always a delight when our guests fully appreciate our mid-century modern design and convenient location at The Laylow! Mahalo for sharing your top score and fantastic feedback. Please make plans to "lay low" with us again soon! A hui hou!

10/10 Excelente

Mohammed

Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotelmgmt el 2 ene. 2024
Aloha, Mohammed, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again. Mahalo!

10/10 Excelente

Ethel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The Laylow
This place is the best place to go shop, right next to awesome little places to eat and the beach is not far away.
Se hospedó 4 noches en diciembre de 2023
Respuesta de HotelMgmt el 2 ene. 2024
Aloha Ethel! We love knowing that our secluded oasis in the heart of Waikiki surpassed your expectations! Mahalo for rating us so highly. We hope your adventures bring you back soon to The Laylow! A hui hou!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt el 20 dic. 2023
Aloha! We never take a perfect score for granted and are pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotelmgmt el 18 dic. 2023
Aloha! We are proud to have earned your top score. Please come back to visit us again soon at The Laylow!

10/10 Excelente

kendra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are very glad to have chosen the Laylow for our stay. The location was perfect, with many shops and restaurants next door. International Marketplace is literally right next door. It’s a short walk to Royal Hawaiian and the beach. Our room was clean; amenities were fantastic with free shave ice every day, and a basket of goodies upon arrival to the room (flip flops, snacks, water bottles, a rubber duck, postcards). We loved our stay and wished it was longer. Your search is over- just book it already!
Se hospedó 1 noche en diciembre de 2023
Respuesta de HotelMgmt el 18 dic. 2023
Aloha Kendra! We, too, are very glad you chose to "lay low" with us during your Hawaiian getaway! It is wonderful to hear that our secluded oasis in the heart of Waikiki was everything you hoped for and more. Mahalo for highlighting our ideal setting, commitment to cleanliness, and special welcome basket. We wish you could have stayed longer too, and we hope you will visit us again soon at The Laylow! A hui hou!

10/10 Excelente

Tom

Se hospedó 1 noche en diciembre de 2023
Respuesta de HotelMgmt el 22 dic. 2023
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Tom!

8/10 Bueno

Steve

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Needs a serious remodel or make over
Se hospedó 6 noches en noviembre de 2023
Respuesta de HotelMgmt el 20 nov. 2023
Aloha Steve! Mahalo for staying with us at The Laylow! Although we are thrilled by your high rating, it is disappointing that our fresh, mid-century modern design and laid-back charm fell short of what you hoped for. We appreciate your feedback, and we hope you will return soon for more Waikiki memories! A hui hou!

10/10 Excelente

YURIKA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt el 21 nov. 2023
Aloha Yurika! We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again.

10/10 Excelente

Elvis P, Las Vegas

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well located in the middle of restaurants and shopping mall, excellent customer service cozy and clean rooms. Is my second time staying in Lay Low boutique and definitely will return in the future.
Se hospedó 6 noches en septiembre de 2023
Respuesta de HotelMgmt el 9 nov. 2023
Aloha Elvis! It is always a delight when we get to welcome a valued guest back to The Laylow! We are happy to know that our secluded oasis in the heart of Waikiki continues to surpass your expectations. Our team is already looking forward to your third visit! Mahalo!

6/10 Aceptable

Linda

Viajó por negocios
Le gustó: Personal y atención, servicios
Unfortunately had a room facing the garage and generators which made sleep difficult. Amazing staff.
Se hospedó 7 noches en octubre de 2023
Respuesta de Hotelmgmt el 27 oct. 2023
Aloha Linda! Mahalo for choosing The Laylow for your recent getaway! While we are thrilled that our caring team impressed you, it's disappointing that your stay was not as restful as we would have hoped and we wish we had been made aware of your concerns. Complete satisfaction is very important to us and when you return, we hope you will be fully satisfied with the accommodations. Please visit us again soon for more Waikiki memories! A hui hou!

10/10 Excelente

Liana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Had a great stay! Nice amenities and relaxing feels in the lobby. The hotel has great extras included and the coffee bar was a great bonus
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt el 21 oct. 2023
Aloha Liana! At The Laylow, we understand that the small details are just as important as the larger ones, and it is wonderful to hear that you felt comfortable and well cared for during your stay! Our team will appreciate your top score. Please think of us when planning a return visit to Waikiki! A hui hou!

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend this place.
I highly recommend this place. It was super cute and well-decorated. The staff was very nice. It's a bit smaller than some of the massive hotels right on the beach, but that's what we were going for. We only ate at the restaurant once, but it was delicious. Great breakfast. The only drawback is that they only have valet parking instead of other options. But if you budget for that ahead of time, it's not a problem.
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotelmgmt el 21 oct. 2023
Aloha Melissa! Recommendations from guests are a great way for travelers to learn about us and experience memorable getaways, and we appreciate your wonderful review of The Laylow! It is wonderful that our charming, secluded oasis in the heart of Waikiki offered everything you were hoping for. We love knowing that you appreciated our fabulous onsite bar/restaurant Hideout. Earning your top score made our day, and we hope your plans bring you back soon for more Aloha hospitality! Mahalo!

10/10 Excelente

Casey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was exactly as Id hoped
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotelmgmt el 24 oct. 2023
Aloha Casey! We are so happy that our fresh, welcoming vibe and unparalleled hospitality impressed you! Mahalo for honoring us with your top score. It would be our pleasure to welcome you back soon for more Aloha spirit at The Laylow! A hui hou!

10/10 Excelente

Tian Hao, Box Hill South

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt el 17 oct. 2023
Aloha! It was a pleasure to serve as your home away from home, and we greatly appreciate your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area. Mahalo!

8/10 Bueno

Max

Convenient for what I needed
Se hospedó 6 noches en septiembre de 2023
Respuesta de Hotelmgmt el 10 oct. 2023
Aloha Max! At The Laylow, we strive to offer our guests exceptional comfort and convenience, and we appreciate your high rating! Mahalo for allowing us to host your recent visit. We hope to welcome you back soon for more Aloha hospitality! A hui hou!

10/10 Excelente

michael

Se hospedó 7 noches en septiembre de 2023
Respuesta de Hotelmgmt el 27 sept. 2023
Aloha Michael. We appreciate knowing that your visit was excellent. It would be our honor to welcome you back again! Mahalo!

10/10 Excelente

Cheri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Hotelmgmt el 24 sept. 2023
Aloha Cheri. It is exciting to learn that you had a memorable stay with us at The Laylow. Please revisit soon!

10/10 Excelente

david

Le gustó: Limpieza
Se hospedó 5 noches en septiembre de 2023
Respuesta de HotelMgmt el 21 sept. 2023
Aloha! Your words are as warm as our island sun. We're thrilled to know we provided a memorable, Aloha-filled experience. Mahalo for your wonderful review, David.

10/10 Excelente

Katrin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful
Se hospedó 6 noches en septiembre de 2023
Respuesta de Hotelmgmt el 18 sept. 2023
Aloha Katrin! We cannot ask for better feedback! Mahalo for letting us know that your stay was perfect in every way. Please make plans to return soon to The Laylow for another memorable Waikiki getaway! A hui hou!

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had to wait an extra hour for our room to be thoroughly cleaned but the staff were excellent at making us comfortable and giving us a free bar tab, overall excellent stay would come again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotelmgmt el 18 sept. 2023
Aloha Daniel! While we wish your accommodations had been ready for you, your patience is truly appreciated and we want to say mahalo for your perfect score! Our team will be happy to know that you enjoyed everything that The Laylow has to offer. We would love to welcome you back soon for more Aloha memories! A hui hou!

10/10 Excelente

David, Arden Hills

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about this property is top of the line. From the front desk staff to the beds in the room, everything is top notch. We will be staying here again when we come back to Honolulu.
Se hospedó 6 noches en agosto de 2023
Respuesta de Hotelmgmt el 2 sept. 2023
Aloha David! Receiving your enthusiastic praise is wonderful encouragement, and our team will be so happy to know that you enjoyed our Aloha hospitality at The Laylow! Thank you for taking a moment to share your five-star experience with us and with your fellow travelers. It will be our pleasure to welcome you back soon for more Waikiki memories! Mahalo!

10/10 Excelente

JOHN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great boutique hotel by Marriott the staff are super friendly and you are in the heart of everything dinning , shopping and about 5 minutes to waikiki beach we will definitely stay here again .
Se hospedó 7 noches en agosto de 2023
Respuesta de Hotelmgmt el 16 ago. 2023
Aloha John! We love knowing that you enjoyed your stay with us so much that you are planning a return visit! We are grateful for your glowing praise for our secluded oasis in the heart of the city, and our team will be delighted by your wonderful feedback. See you soon! A hui hou!

10/10 Excelente

kitty, Winchester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en julio de 2023
Respuesta de Hotelmgmt el 1 ago. 2023
There is nothing better than earning five-stars from a valued guest, Kitty! Thank you and we hope to see you again soon.

10/10 Excelente

Rex

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Laylow is definitely one of the better hotels in Waikiki. Modern chic and the staff are top notch from the front desk to the bar area. Spacious lounging areas and pool area. The gym is well equipped. The location is central Waikiki and close to the beach. I’ve stayed at many hotel in Waikiki and this is impressive. My stay was perfect!!!
Se hospedó 4 noches en julio de 2023
Respuesta de HotelMgmt el 18 jul. 2023
Aloha Rex! Your kind compliments mean the world to us! It is thrilling to know that our mid-century modern design, convenient location, and our personalized service allow you to relax and enjoy memorable moments at The Laylow. We will share your accolades with the rest of the team and we all hope your adventures bring you back soon! Mahalo!

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our family has eaten at the hideout restaurant several times but this was our first stay at the hotel…I wish we had booked sooner! Comfortable, cute rooms with incredible customer service. We were blown away with how family friendly the Laylow is while still maintaining a hip modern vibe. Daily shave ice, pool side drinks and snacks, kids art stations and the convenience of Waikiki fun right out your door. We will be back!
Se hospedó 2 noches en julio de 2023
Respuesta de Hotelmgmt el 10 jul. 2023
Aloha Heather! It was such a pleasure to welcome you and your family for a relaxing, memorable escape at The Laylow! Mahalo for remarking on our tastefully-designed rooms, authentic hospitality, and thoughtful extras that set us apart from the rest. Our secluded oasis in the heart of Waikiki will be awaiting your return, and we look forward to spending more time with you! A hui hou!

10/10 Excelente

Ronald

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location if you are planning to stay in Waikiki area for your vacation. The friendly staff was willing to help with a smile and valet parking staff was great. During our stay we only had breakfast at the hotel restaurant, Hideout, as there were many dining options around Laylow and it was fine. Again friendly staff as well working at Hideout. Highly recommend!
Se hospedó 6 noches en junio de 2023
Respuesta de Hotelmgmt el 10 jul. 2023
Aloha Ronald! Our team at The Laylow will be so excited to hear that their friendly, attentive professionalism stood out during your visit! It is wonderful to know that you enjoyed our fabulous onsite bar/restaurant Hideout and central location in the heart of Waikiki. Please make plans to lay low with us again soon! Mahalo!

6/10 Aceptable

Anna

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Hotelmgmt el 4 jul. 2023
It is disappointing to learn that your stay was not as ideal as it could have been, Anna. We hope to see you again soon for an improved experience.

2/10 Terrible

Stacy

Viajó por negocios
My flight was cancelled after 2 1/2 hrs on the tarmac for mechanical difficulties. There were no other options to get to Honolulu that day. One call to Expedia and two to the Laylow were useless. They wouldn’t refund even a portion of the three night stay when I was stranded on the other side of the ocean due to no fault of my own. Very disappointed—will not be staying there again.
Se hospedó 3 noches en junio de 2023
Respuesta de Hotelmgmt el 3 jul. 2023
Aloha, Stacy! We understand how frustrating it can be when travel plans go awry. Unfortunately, the details of your stay are managed by your third-party booking agent, and we are unable to alter any of the specifics. Please accept our sincere apologies. We hope to have a chance in the future to offer you the exceptional hospitality for which we're known. A hui hou!