4/10 Mediocre
Michael M.
2 abr. 2026
Le gustó: Limpieza
We were advised by Vrbo to submit a review of the details of the events of our shortened stay and cancelled reservation.When we arrived the first afternoon, Marilyn met us at the hotel, provided a parking pass and showed us the condo, which was a favorable experience. The island was experiencing a severe “Kona Low” storm, and by evening the wind was blowing water, accumulating on the outside balcony, into the living roomed from under the AC penetration on the floor, until we block it with beach towels. The next day the power went out in the local area, including local restaurants, stores, and venues, and with storm surge on the beaches, there wasn’t much of anything to do or anywhere to go. We didn’t mind the severe rain and umbrella destroying winds, being a very different experience of Mother Nature than our previous island stays. But without power the local area was shut down, and we were unable to cook or refrigerate food, access internet, or charge our cell phones and computers. That night we were evacuated from the Waikiki Banyan due to water reaching the main electrical feed, currently still under repairs.We seldom purchased travel insurance, but opted for the Generali Global Assistance Insurance offer through Vrbo, and the host has been helpful to quickly provide all documents required to file the claim. Since this Vrbo hose only offered to provide a credit for a future stay instead of financial reimbursement, we strongly recommend insurance for stay at this condo
Michael M.
Se hospedó 6 noches en marzo de 2026
