Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 835 de 1700 opiniones" "
10 - Excelente
835
Evaluación: 8 - Bueno. 494 de 1700 opiniones" "
8 - Bueno
494
Evaluación: 6 - Aceptable. 231 de 1700 opiniones" "
6 - Aceptable
231
Evaluación: 4 - Mediocre. 86 de 1700 opiniones" "
4 - Mediocre
86
Evaluación: 2 - Terrible. 54 de 1700 opiniones" "
2 - Terrible
54
8,6/10
Limpieza
9,0/10
Personal y atención
8,0/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
8,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Tere
Viajó con su familia
1 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The servicenode the people in recepción
Tere
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Rosa
Viajó en grupo
7 mar. 2024
Le gustó: Estado de la propiedad e instalaciones
Bien
Rosa
Se hospedó 1 noche en marzo de 2024
Respuesta de Suzanne el 7 mar. 2024
Aloha Rosa,Thank you so much for staying with us.We Appreciate your feedback and hope to see you again soon. Merci beaucoup,Best Western The Plaza Hotel
10/10 Excelente
Antonina
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good connection via TheBus. Access to fast food restaurants in the area.
Antonina
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services el 3 mar. 2024
We're glad to hear that you found our hotel's location convenient for accessing TheBus and nearby fast food restaurants! At Best Western The Plaza Hotel, we aim to provide our guests with easy access to transportation options and dining choices to enhance their stay. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back soon for another enjoyable visit!
10/10 Excelente
Katty
27 feb. 2024
Katty
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 22 mar. 2024
Thank you for your positive review! We're delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!
10/10 Excelente
Juan Antonio Garcia
Viajó con su pareja
26 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estaba limpio la accesibilidad y la tranquilidad todo muy ubicado
Juan Antonio Garcia
Se hospedó 6 noches en febrero de 2024
Respuesta de Guest Services el 27 feb. 2024
We're glad to hear that you found everything clean and accessible during your stay. Thank you for highlighting the tranquility and convenient location. We appreciate your positive feedback and hope to welcome you back soon!
8/10 Bueno
Rosa
24 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El personal fue amable
Rosa
Se hospedó 1 noche en febrero de 2024
Respuesta de Suzanne el 25 feb. 2024
Aloha Rosa, Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
10/10 Excelente
Daniel
Viajó con su pareja
16 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the restaurant should be open for lunch and dinner
Daniel
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services el 16 feb. 2024
Thank you for your feedback regarding our restaurant hours. We'll take your suggestion into consideration as we continuously strive to improve our services to better meet the needs of our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.
10/10 Excelente
Leonardo
Viajó con su familia y niños pequeños
31 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio en general el desayuno delicioso y las personas que trabajan son muy amables volveremos a este hotel nos encantó.
Leonardo
Se hospedó 7 noches en enero de 2024
Respuesta de Guest Services el 31 ene. 2024
¡Nos alegra mucho escuchar que disfrutaron su estancia en nuestro hotel! Agradecemos sus amables palabras sobre la limpieza, el delicioso desayuno y la amabilidad de nuestro personal. Será un placer darles la bienvenida nuevamente en el futuro. ¡Gracias por elegirnos y por tomarse el tiempo de compartir su experiencia positiva!
8/10 Bueno
Miguel t
6 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Miguel t
Se hospedó 2 noches en diciembre de 2023
Respuesta de Suzanne el 9 ene. 2024
Aloha Miguel t,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
JOSE DE JESUS
26 dic. 2023
JOSE DE JESUS
Se hospedó 1 noche en diciembre de 2023
Respuesta de Suzanne el 15 ene. 2024
Aloha Jose De Jesus,Thank you so much for staying with us.We appreciate your 5 out of 5 review & hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
8/10 Bueno
Shaira
26 oct. 2023
Shaira
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 28 oct. 2023
Mahalo for staying with us.
10/10 Excelente
Oscar Gerardo Aguilera
25 oct. 2023
Le gustó: Limpieza, personal y atención
Modernizar instalaciones
Oscar Gerardo Aguilera
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services el 26 oct. 2023
Mahalo for staying with us.
10/10 Excelente
Crysthal
Viajó con su pareja
18 oct. 2023
Le gustó: Servicios
everything was wonderful
Crysthal
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Services el 18 oct. 2023
Mahalo for your positive feedback! We're thrilled to hear that everything was wonderful during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience.
10/10 Excelente
Tadayoshi Victor Tsumura
Viajó con su pareja
24 sept. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel bien ubicado. Cerca del aeropuerto y de restaurantes para comer y cenar.
Tadayoshi Victor Tsumura
Se hospedó 1 noche en septiembre de 2023
Respuesta de Suzanne el 26 sept. 2023
Aloha Tadayoshi Victor Tsumura,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo nui loa,Best Western The Plaza Hotel
6/10 Aceptable
braulia marina
Viajó con su familia
21 jul. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The bathrooms look like it wasn’t clean before we arrived..
braulia marina
Se hospedó 5 noches en julio de 2023
Respuesta de Guest Services el 22 jul. 2023
Mahalo for your feedback. I will address your concern with our Housekeeping department.
2/10 Terrible
Reyes
20 ene. 2023
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Reyes
Se hospedó 1 noche en enero de 2023
Respuesta de Kanchana el 7 mar. 2023
Mahalo for staying with us. We appreciate your feedback!
10/10 Excelente
Alejandro
21 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La atención de los empleados
Alejandro
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kanchana el 21 nov. 2022
Mahalo for staying with us. We appreciate your feedback!Best Western The Plaza Hotel
10/10 Excelente
Roberto
14 abr. 2022
Roberto
Se hospedó 1 noche en abril de 2022
8/10 Bueno
Michael
1 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Michael
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Joshua
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved everything! The pool was open, the bed was cozy, a lot has went into making sure I felt welcomed, breakfast was delicious and the staff were great!!
Joshua
Respuesta de Guest Services el 30 abr. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that you found everything to your liking. Your satisfaction is our top priority, and we're glad that our amenities, comfortable accommodations, delicious breakfast, and friendly staff contributed to a memorable experience. If you ever find yourself back in the area, we'd be delighted to welcome you back for another enjoyable stay!
8/10 Bueno
Mikey
29 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good hotel in a good location but they will charge separately for the parking $40 a day.
Mikey
Se hospedó 7 noches en abril de 2024
10/10 Excelente
Laura E
Viajó con su familia
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay and very close to the airport
Laura E
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 30 abr. 2024
We're delighted to hear that you enjoyed your stay with us and found our location convenient. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back on your next visit to the area!
8/10 Bueno
Thomas
Viajó con su pareja
28 abr. 2024
Le gustó: Personal y atención, servicios
First time in Hawaii and only used the room to sleep in.
Thomas
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 30 abr. 2024
Thank you for your feedback. We're pleased to hear that you had a positive experience overall. If there are any areas where you think we could improve to earn that extra star next time, please feel free to let us know. We value your input and strive to make every guest's stay as enjoyable as possible.
8/10 Bueno
Marius
Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia
28 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to Honolulu Airport which is convenient
Marius
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 30 abr. 2024
We're pleased to hear that our proximity to the Honolulu Airport was convenient for you. If there's anything else you enjoyed about your stay or any suggestions you have for improvement, please feel free to share. We value your feedback!
10/10 Excelente
Patricia
Viajó en grupo
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly, clean place. Definitely would recommend anyone to stay at the hotel.
Patricia
Se hospedó 6 noches en abril de 2024
Respuesta de Guest Services el 30 abr. 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly and our hotel clean. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again in the future.
10/10 Excelente
Aki
Viajó con su familia
27 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
Breakfast is really hard to serve. Always long line.
Aki
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 27 abr. 2024
We appreciate your feedback regarding breakfast. We apologize for the inconvenience of long lines during breakfast service. Your comments are valuable, and we'll work to improve our breakfast process to make it more efficient and enjoyable for our guests. Thank you for bringing this to our attention, and we hope to provide a better experience for you in the future
6/10 Aceptable
Leszek
Viajó con su pareja
26 abr. 2024
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Ungeziefer und Kakerlaken im Wohnzimmer und Badezimmer - überall
Laut von der Autobahn
Leszek
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 27 abr. 2024
We're truly sorry to hear about your unpleasant experience. Dealing with bugs and noise disruptions is not acceptable, and we apologize for failing to provide you with a comfortable stay. Your feedback is crucial, and we'll promptly address these issues to ensure they're resolved.
6/10 Aceptable
Harley
26 abr. 2024
Le gustó: Personal y atención
Harley
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 27 abr. 2024
Thank you for your review. We're sorry to hear that your experience fell short of your expectations. If there are any specific areas where you feel we could improve, please let us know so we can address them accordingly. Your feedback is important to us, and we hope to have the opportunity to enhance your experience on your next visit.
8/10 Bueno
CECILE
Viajó con su pareja
25 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Près de l’aéroport et des services d’autobus
CECILE
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Cecile,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
Gloria
25 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was quiet in the hotel. We would stay here again.
Gloria
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 27 abr. 2024
Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!
8/10 Bueno
Susan
Viajó con su pareja
25 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great for an overnight stay before cruising
Susan
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 27 abr. 2024
We're delighted to hear that you had a great experience during your overnight stay before your cruise! If there's anything else we can assist you with or if you have any feedback to share, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!
10/10 Excelente
beverly, franklin
23 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
fine
beverly
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Mahalo for staying with us
10/10 Excelente
Dori
23 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and safe
Dori
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Thank you for your feedback
8/10 Bueno
Tack Yuen
Viajó con su pareja
22 abr. 2024
This hotel is convenient and easy to get around.
Tack Yuen
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Mahalo for your stay and positive feedback.
10/10 Excelente
Christy Anne
Viajó con su familia
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location. Great and helpful staff.
Christy Anne
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Mahalo for your stay and positive feedback.
8/10 Bueno
Scott
21 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to the airport.
Scott
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Mahalo for staying with us. We hope to serve you in the future
6/10 Aceptable
curt
Viajó con su familia
21 abr. 2024
Le gustó: Personal y atención
We booked late, Because a weather canceled flight.
We were charged additionally for four occupants and at the front desk of hotel, we were charged another $30 for a roll out bed and didn’t think that was an appropriate charge.
Room was ok, water pressure was low in shower, breakfast was fine and staff was nice.
curt
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
We thank you for your feedback as it helps us improve our guest service experience.
10/10 Excelente
Lorraine
21 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The shuttle driver was kind,helpful,couteous to my grand daughter travelling by herself first time overseas.Thankyou...Grandma👍
Lorraine
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Mahalo for your feedback. We will be sure to share our feedback with our shuttle driver.
8/10 Bueno
Xinyun
21 abr. 2024
Xinyun
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Thank you for your feedback
10/10 Excelente
Marissa
Viajó con su familia
20 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Employees are very helpful and courteous. They made my stay very welcoming and enjoyable. Definitely would recommend everyone book their stay here
Marissa
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Thank you for your feedback, your positive feedback helps improve our guest service experience.
8/10 Bueno
Russell
Viajó con su pareja
20 abr. 2024
Very noisy. Not much around it. Further from the piers than I thought.
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was cool
Ameer
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 24 abr. 2024
Thank you for your stay, we hope to serve you again in the future
8/10 Bueno
Grzegorz, Brooklyn
16 abr. 2024
Le gustó: Estado de la propiedad e instalaciones
N/a
Grzegorz
Se hospedó 2 noches en febrero de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Grzegorz,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
8/10 Bueno
Daniel
15 abr. 2024
Le gustó: Servicios
Clean and friendly staff. Queen size beds would be great for families. Offer breakfast at 6am for early morning flights. Offer half hourly shuttles to the airport instead of hourly.
Daniel
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Daniel,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
Peter
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent for overnight in Honolulu, close enough for use to walk (about 20 minutes), staff were very friendly, there are some places behind the hotel for buying some basic food and drinks. The hotel is a little dated but that is OK with us.
Peter
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Peter,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
10/10 Excelente
Elizabeth
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful and friendly.
Elizabeth
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Elizabeth,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
8/10 Bueno
Patricia
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Xxx
Patricia
Se hospedó 1 noche en abril de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Patricia,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel
8/10 Bueno
Frederick
Viajó con su pareja
13 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place for a stopover. Clean comfortable rooms. Noticeable highway noise. Not much dining or shopping nearby.
Frederick
Se hospedó 1 noche en marzo de 2024
Respuesta de Suzanne el 26 abr. 2024
Aloha Frederick,Thank you so much for staying with us.We appreciate your feedback and hope to see you again soon.Mahalo Nui Loa,Best Western The Plaza Hotel