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Opiniones sobre Heritage Park Hotel

4 out of 5
Heritage Park Hotel
Mendana Avenue, P.O. Box 1598, Honiara

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 38 de 94 opiniones" "
Evaluación: 8 - Bueno. 33 de 94 opiniones" "
Evaluación: 6 - Aceptable. 14 de 94 opiniones" "
Evaluación: 4 - Mediocre. 7 de 94 opiniones" "
Evaluación: 2 - Terrible. 2 de 94 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Could be better
Great location, modern, clean and roomy. Service is slow, and needs a lot of chasing. Many staff don't have good enough English to offer proper service ... leading to mistakes. Airport transfer turns out to be twice the cost of a local taxi ... so be warned! Restaurant is mediocre and twice the price of the Palm Sugar cafe next door.
Se hospedó 4 noches en enero de 2024

6/10 Aceptable

Dirk

Le gustó: Limpieza, estado de la propiedad e instalaciones
Best in Honiara, but not great
Pretty much a monopoly property if you need more than two stars in Honiara. Like a rather pared down Holiday Inn in the USA, but with prices about three times higher. Staff is friendly, but sometimes Solomons shy. Rooms are small but generally functional, although hot water scarce on my final stay.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
good hotel
This hotel was recommended by Austrade. Staff are very friendly and helpful. Internet and electricity are reliable here. We can do currency exchange at reception or through the ANZ ATM. I will stay again if I come here for another time.
Se hospedó 3 noches en agosto de 2023
Respuesta de Sanjay Bhargava el 1 sept. 2023
Dear Ms. Elizabeth,Thank you for your kind review. We do try our best to live up to expectations and the staff all love to go the extra mile to win a smile from our valued guests.We look forward to your visit again and being at your service.Sanjay BhargavaGeneral Manager

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Hotel with Pool
Se hospedó 3 noches en julio de 2023
Respuesta de Sanjay Bhargava el 2 ago. 2023
Dear Alexander,Thank you immensely for your wonderful review. We are all grateful and thankful that are efforts are recognized and appreciated.We look forward to welcoming you to the hotel again.Kindest Regards,Sanjay BhargavaGeneral Manager

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Sanjay Bhargava el 2 ago. 2023
Dear Jeffrey,Thank you for your wonderful review. We are all highly appreciative of your action. It reinforces our faith that we are doing the right thing and feel honored to be recognized. We look forward to welcoming you back again.Kindest Regards,Sanjay Bhargava\General Manager

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was incredibly accommodating with our check-in and check-out. Our flight was late so we checked in at nearly 3am and the staff let us keep our room until 3pm. Room was quiet, clean and had everything we needed.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Hrund

Se hospedó 2 noches en abril de 2023
Respuesta de SANJAY el 10 abr. 2023
Dear Sir,We thank you for your feedback and review. We hope you had a pleasant stay and look forward to welcoming you back at the Heritage Park Hotel in the near future again.Kind Regards,

10/10 Excelente

Juerg

Se hospedó 25 noches en febrero de 2023
Respuesta de Sanjay Bhargava el 20 mar. 2023
Dear Sir,Thank you for the rating. It is helpful and encouraging to know our efforts are appreciated and we are on the right track.Kind regards,

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful views of ocean, units spaced nicely, restaurants nearby, extremely helpful staff.
Se hospedó 1 noche en febrero de 2023
Respuesta de Sanjay Bhargava el 9 feb. 2023
Dear Mr. Thomas,Thank you for taking the time to express your feedback. We are happy to know you have liked the rooms and enjoyed the hospitality. Your feedback has been communicated to all the team members. We look forward to being at your service in future again.Kind regards,

4/10 Mediocre

Olga, Denver

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Terrible customer service. Extremely expensive and poor quality dining.
Respuesta de Sanjay Bhargava el 11 ene. 2023
Dear Olga,Greetings of the Season.It is extremely disheartening to know that you have been dissatisfied with the level of service and that you have not carried back pleasant memories of your stay. We have also noted your dissatisfaction with the quality of dining.We strive to provide the best and will endeavor to improve and come up to the satisfaction of all guests.We do hope we have an opportunity to be of service to you again.Thank you for your feedback.Kind regards,

10/10 Excelente

Dominic

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fast, efficient check in. Lovely clean room. Wonderful staff.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Sanjay Bhargava General Manager el 23 nov. 2022
Dear Dominic,We appreciate your kind feedback on Expedia. We strive to give the best experience to all our guests and are happy we succeeded in our efforts.We look forward to being at your service in future again.Kind regards,

4/10 Mediocre

Mereseini

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonder place to stay in Solomon
It was wonderful and great hotel in Solomon Islands!!
Se hospedó 1 noche en junio de 2021
Respuesta de sanjay el 16 jun. 2021
Thank you kindly for the feedback. We look forward to seeing you again. Kind regards

6/10 Aceptable

Doug, Nc

Viajó en grupo
No le gustó: Servicios, estado de la propiedad e instalaciones
Liked the ocean view, people and staff friendly, but friendly doesnt translate to being helpful. No hot water in room for three days due to broken heating element they had to order, missed a day cleaning the room even after i called. They nod yes and smile but then, nothing.
Se hospedó 7 noches en agosto de 2019
Respuesta de Team Heritage Park el 8 sept. 2019
Dear Mr. Douglas, Thank you for taking the time to share your feedback . We regret that your experience did not meet you expectations. At Heritage Park , we strive to provide superior customer service for every guest . Therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence and it is our hope that you give us an opportunity to better serve you in near future .

10/10 Excelente

Jeanne, Laguna Beach CA

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property. Excellent security on the grounds. Good restaurant with varied menu. Loved the pool and harbor side views. Honiara accommodations can be challenging but this property is up toUSA standards. I had a group of 3 rooms and everyone was pleased. We stayed for 4 days before leaving on the Bilikki for a ten day live aboard dive trip and it was a great way to recover from jet lag, do some shopping and see the war memorials around town. We would book here again.
Se hospedó 3 noches en julio de 2019
Respuesta de Sanjay Bhargava el 14 ago. 2019
Dear Jeanne, Thank you for staying with us and sharing your wonderful feedback on this page . We are super excited to here that your and your's group's stay was comfortable and we were managed to maintain international standards in Honiara . I have conveyed you feedback to the entire team and the team is delighted to know about it . Thank you again for your feedback and we look forward to welcome you back at Heritage Park Hotel. Best Regards, Sanjay Bhargava General Manager

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención
Awful
I attempted to stay here but the airlines cancelled my flight due to weight of fuel and cargo so a few of us could not board. I contacted the hotel since this is an issue that I now know happens a lot and no assistance they charged not only for one night but my whole stay!!!! I would not recommend since you never can control what the airline does if they won’t make an exception!!!!
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Vamsi Krishna el 20 jun. 2019
Dear Guest, Thank you for the rating and feedback . We look forward to welcome you back at Heritage Park Hotel . Regards, Team Heritage Park

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Decent hotel. Friendly staff, clean comfortable.
Hotel was clean and comfortable. Staff was friendly and helpful. Service was slow and inefficient in the restaurant- the wait staff was pleasant and well intentioned, just did not seem to have a good grasp of customer service. The room was clean and comfortable. The grounds were well kept up. The pool was nice. The local area was sketchy, I didn't feel much like venturing out on foot to explore. Overall a decent hotel, and better than the alternatives that I saw.
Se hospedó 7 noches en junio de 2019
Respuesta de Sanjay el 18 jun. 2019
Dear Guest, Thank you for the detailed review. Your comments regarding the service have been noted and we assure you we shall take appropriate measures to address the deficiencies. Thank you for your comments on the rest of the hotel areas. We hope you come back in future and notice the changes for yourself. Best Regards, Sanjay Bhargava

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en junio de 2019
Respuesta de sanjay el 14 jun. 2019
Thank you for the review. We look forward to being of service in future again.

10/10 Excelente

Rich, Australia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Nice, clean facilities. Good restaurant onsite.
Se hospedó 2 noches en mayo de 2019
Respuesta de Sanjay el 28 may. 2019
Thanks very much for your kind review

6/10 Aceptable

Naeemah

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Need to give better advice on departure times to airport:
Se hospedó 3 noches en abril de 2019
Respuesta de Sanjay el 28 may. 2019
Thank you. Your comment is noted and will be discussed at appropriate levels to improve services

4/10 Mediocre

Michael

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bugs
Bugs
Se hospedó 3 noches en marzo de 2019
Respuesta de Sanjay el 1 may. 2019
Thank you we shall look into it.

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
the drinks were expensive , the restaurants were really expensive and the food was rubbish, the service was crap
Se hospedó 6 noches en abril de 2019
Respuesta de sanjay el 1 may. 2019
Dear Sir, Thank you for the feedback. Sorry we could not come up to your expectations. We will try and improve on the areas you have mentioned. Hopefully you will come back and see a change and give us another review. Regards,

8/10 Bueno

Simla

No le gustó: Limpieza
Ideal for Business trip
It was a business trip so didn’t spend much time in Hotel.. overall satisfactory.. great location
Se hospedó 3 noches en abril de 2019
Respuesta de sanjay el 1 may. 2019
Thank you for the time you took to give us your feedback. We will continue in our efforts to give you, our guests, a great experience of stay at the Heritage Park. Kind regards,

10/10 Excelente

JJ, Montana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you have to go to Honiara, this is the place to stay
Se hospedó 1 noche en abril de 2019
Respuesta de Sanjay el 24 abr. 2019
Thank you so much for this fantastic feedback.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worst hotel ever.
This hotel is a catastrophe. From we arrived to we leaved, we got surprises after surprises. First the service here is seriously terrible, slow and nothing like any other place. I have traveled to 100 of countries and never seen like this before. There is always 8 peoples from staff in restaurant and everyone just looking at each other waiting for some of the other taking our orders, serving food.. It so obvious and one of them even say “you can go and ask them” to the other staff. Food quality is poor and overpriced. Staff at whole hotel are silence and not saying “hi” when we pass, they looks shy. We ordered some food and got something else. Pizza is the worst I ever tasted. They came back to me 3 times asking what I actually ordered. We booked guided tour from lobby, for 100 USD. After the tour started, we got informed that museum, marked, memorial, botanical garden etc is closed due Sunday, and we got charged full price even the tour was 1,5 hours and not 3.5 h as I should... Rooms are not clean and after we come back to hotel after a day trip, the door to our room was open after they cleaned our rooms. Luckily nobody took our stuff inside room while we was out. Same happens after dinner. Also they are renovation the hotel while our stay, noisy and not relaxed atmosphere around whole hotel area. Gym costs extra to access. Actually nothing positive to say here and they promote this hotel to be the best at the island. Great job!
Se hospedó 3 noches en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Kiko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Heritage Hotel was excellent - very good from all points of view. Will definitely stay there next time. KR.
Se hospedó 1 noche en febrero de 2019
Respuesta de Heritage Park el 6 feb. 2019
Dear Guest, Thank you for the positive review. We look forward to welcome you back at Heritage Park hotel. Regards Team Heritage Park

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Reasonable location for short stay. More suited for business purposes than leisure. Staff very helpful but like most western style places in Honiara food and beverages are expensive. Pool is lovely but hard to relax during lunch or happy hour with people ds dining and drinking around it while you swim. Dining on waterfront is quite relaxing and staff attentive.
Se hospedó 4 noches en enero de 2019
Respuesta de Heritage Park el 6 feb. 2019
Dear Geust, Thank you for your feedback . We are glad that you enjoyed your stay . We look forward to welcome you back at Heritage Park Hotel.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good hotel. Infortunately aircon for my one night stay wasn’t working. Fan mode was ok for the night but didn’t sleep well
Se hospedó 1 noche en enero de 2019
Respuesta de Sanjay el 22 ene. 2019
Dear Guest, Thank you for taking time to post your review. We regret that your experience with air con was not satisfactory . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence . Regards, Sanjay Bhargava General Manager

8/10 Bueno

Garry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean and welcoming
Se hospedó 2 noches en enero de 2019
Respuesta de Sanjay el 15 ene. 2019
Dear Garry, Thank you kindly for the excellent feedback. This will certainly find its way to the staff information board! We are happy you have had a comfortable stay and do hope you recommend the hotel to your friends looking to come to the Solomon Islands. We look forward to more opportunities to serve you in future. Best regards,

10/10 Excelente

MSR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel with wonderful staff - we did a tour of the historical war areas and the tour guide who works for the hotel was wonderful. Would recommend
Se hospedó 3 noches en diciembre de 2018
Respuesta de Sanjay el 10 ene. 2019
Thank you kindly for your excellent review. We are glad you have enjoyed your stay with us and have had a good holiday in the Solomon Islands. We hope you recommend to your friends and associates. Kind regards,

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en enero de 2019
Respuesta de Sanjay el 10 ene. 2019
Thank you for your rating. which is noted. We will try and improve on all quarters to ensure everyone has a more satisfying stay at the hotel. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel but the Food and Beverage Manger needs to visit the nearby hotels as they totally out do the poor food served at Heritage Park.
Se hospedó 6 noches en diciembre de 2018
Respuesta de Sanjay el 10 ene. 2019
Thank you for your feedback. We take note of your particular review of the Food & Beverage and will definitely aim to improve. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hotel
We spent 6 days at this hotel in December and we had a very pleasant stay. Friendly and helpful staff, lovely and well kept gardens, a clean and comfortable room, a relaxing pool area with bar and seating right next to the sea (no real beach, but swimming is not advisable in any case). Wi-fi worked well. The food offering was a bit limited perhaps, but it was good and we enjoyed every meal. The hotel is in walking distance of the museum and the town centre. Overall we would recomend this hotel: an oasis in Honiara.
Se hospedó 6 noches en diciembre de 2018
Respuesta de Sanjay el 10 ene. 2019
Thank you kindly for your feedback. We are glad to note you had an enjoyable stay. Thank you also for recommending the hotel to other travelers. Kind regards,

8/10 Bueno

Bob, Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great views over Ironbottom Sound to Savo Island and Florida (aka Nggela) Island - if you are interested in the naval and land battles of Guadalcanal in WW2. The hotel runs tours to some of the important sites, but they are too superficial and way over-priced if you have a real interest in the battles . Better to arrange a program with a local specialist.
Se hospedó 7 noches en diciembre de 2018
Respuesta de Sanjay el 1 ene. 2019
Thank you for your views on the sightseeing tours. We shall try and improve on the same. Regards

8/10 Bueno

Moudere

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Cher pour ce qui est offert.
L'hôtel est un peu vieillot, les chambres surtout. Très en retrait par rapport au prix demandé, même si tout est acceptable.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Heritage Park el 27 nov. 2018
Dear Guest, Thank you for your feedback. We regret your experience did not meet your expectations. We are happy to inform you that the hotel rooms are going for a refurbishment by the end of this year . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence . We hope that you will experience a better product when you visit Honiara next time. Regards, Team Heritage Park.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ホニアラでトップ3?
この辺りでこのレベルのホテルとしては綺麗ですし、庭も手入れされていて気持ちよかったです。部屋に浴槽がなかった事、シャワーがぬるい事が残念でした。 朝食はもっと種類と味が良いと嬉しいのですが、宿泊客数をみると仕方ない事かもしれません。
Se hospedó 1 noche en noviembre de 2018
Respuesta de Sanjay el 13 nov. 2018
Dear Guest, Thank you kindly for your review. We have taken note of your view to have bathtubs in the bathrooms. The size of the bathrooms has not allowed for a bath tub to be installed. We are glad to note your appreciation of the breakfast spread. We look forward to more opportunities to be of service to you in future. Kind regards, Sanjay Bhargava

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2018
Respuesta de Sanjay el 13 nov. 2018
Thank you kindly.

8/10 Bueno

Jenni, Brisbane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant room, great view from balcony. Staff were very helpful.
Se hospedó 4 noches en octubre de 2018
Respuesta de Sanjay el 7 nov. 2018
Thank you for your kind review.

4/10 Mediocre

Jamie

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Expected More
Great room, great reception staff, food very disappointing. Will definitely not eat in the restaurant again but will tolerate the cafe for the convenience and comfort of a newer hotel in Honiara
Se hospedó 2 noches en octubre de 2018
Respuesta de Sanjay el 7 nov. 2018
Thank you for your feedback. We shall definitely attempt at improving our standards and meeting up to expectations.

6/10 Aceptable

Naeemah

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
My stay was very good, rooms were comfortable and clean. Only issue was that the cleaners would forget to lock the sliding door to the balcony. I was on the ground floor at the edge of the property. They locked it once I complained at reception. But this was the 3rd day of my stay.
Se hospedó 4 noches en octubre de 2018
Respuesta de Sanjay el 10 oct. 2018
Dear Ms Naemah Khan, Thank you for the feedback. The issue of the balcony door being left unlocked has been brought up with the supervisors in the Housekeeping. It was an admitted slip up on the part of the cleaning staff and there shall be more vigilance and better supervision in future. We look forward to being at your service in future again. Kind regards, Sanjay Bhargava

8/10 Bueno

KENICHI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
居心地の良いホテル
ホニアラでは一番のホテル。ビーチがないのは致し方ないところか。レストランはまあまあ。スタッフは皆親切で好感がもてた。が、日本人は否応がな戦争と結びつけて観光するので、もう少し勉強して欲しい。
Se hospedó 3 noches en septiembre de 2018
Respuesta de Sanjay el 10 oct. 2018
Dear Kenichi, Thank you for the feedback. We are in the process of developing a beach in one part of the seafront which hopefully should be usable in a couple of months' time. We look forward to your visit in future again. Regards, Sanjay Bhargava

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Woukd stay here again
Great staff, clean rooms. Would stay again.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Sanjay el 18 sept. 2018
Dear Maria, Thank you very kindly for your review and for your time taken to post it. We look forward to being at your service again. Regards

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Resturant staff friendly but very slow service. Often did not have beverages or desserts.
Se hospedó 7 noches en julio de 2018
Respuesta de sanjay el 8 ago. 2018
Dear Guest, Thank you for the feedback. Your review has been taken on board and discussed with the staff in the restaurant. We take this as a constructive comment which will help in improving our services. Please do review and give us feedback on your next visit to the hotel. Kind regards, Sanjay Bhargava General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
NICE HOTEL
Hot water was not always in our room. Although solar panels, the booster did not seem to make a difference.
Se hospedó 6 noches en junio de 2018
Respuesta de sanjay el 8 ago. 2018
Dear Guest, We very much regret the inconvenience you faced during your stay. We realize there was an electrical fault which has subsequently been rectified. We are sure you will have a more pleasant stay during your next visit. Thank you for your feedback. Kind regards, Sanjay Bhargava General Manager

8/10 Bueno

Mikko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en mayo de 2018

10/10 Excelente

Carlo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location
The hotel can be considered the best one in Honiara. The location is very good, with several restaurants nearby and in the center of the city. The hotel is on the beach and has a quite nice view. Service is kind and efficient.

10/10 Excelente

busybee, Luton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
we had an unexpected upgrade and it was perect
booking with Expedia was easy and fast, the upgrade was amazing along with the friendly service
Se hospedó 13 noches en febrero de 2018

8/10 Bueno

Arthur, sydney australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely hotel overlooking the sea
From the pickup at the airport to the drop off at the end of our holiday, the service provided by the hotel was excellent. Our room was ample, with a large balcony which we frequently used. The grounds of the hotel are beautiful and the pool was a very good size. We’d recommend this hotel.
Se hospedó 5 noches en diciembre de 2017
Respuesta de Sanjay el 9 ene. 2018
Dear Arthur, It was a pleasure to have you stay at the Heritage Park Hotel and we thank you for sparing your valuable time to review us on TripAdvisor. We are delighted to know that our hotel was at par with your expectation in terms of location, quality of service and most importantly our staff. Our endeavor will always be to exceed our guests’ expectations, which we will continue to do. I have personally shared your appreciation with the team. They are delighted to note that their contribution was recognized and appreciated by you. I do hope that you return again and give us another opportunity to look after you. Best Regards, Sanjay Bhargava General Manager