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Opiniones sobre Harbour Grand Hong Kong

4.5 out of 5
Harbour Grand Hong Kong
23, Oil Street, North Point, ( MTR Fortress Hill Exit A ), Hong Kong

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 517 de 1001 opiniones" "
Evaluación: 8 - Bueno. 339 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 78 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1001 opiniones" "
Evaluación: 2 - Terrible. 27 de 1001 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Vanessa

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las atenciones y el servicio muy bueno, las habitaciones excelentes y una vista fabulosa.
Se hospedó 4 noches en abril de 2024
Respuesta de Shinya Lau el 22 abr. 2024
Dear Vanessa,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Santiago, Quito

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel Ubicación privilegiada Gran servicio en rodas las areas Altamente recomendable
Se hospedó 5 noches en septiembre de 2019

8/10 Bueno

Rosseana

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Shinya Lau el 27 abr. 2024
Dear Rosseana,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Bob

Se hospedó 1 noche en abril de 2024
Respuesta de Shinya Lau el 17 may. 2024
Dear Bob,Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is clean and staffs are very friendly. The check-in line can be a bit longer during early check-in hours.
Se hospedó 1 noche en abril de 2024
Respuesta de Shinya Lau el 24 abr. 2024
Dear Jessica,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

IAN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel conveniently located to access transport (MRT and tram) as well as Causeway Bay shopping district. Pool is a decent size and provides opportunity to relax and cool down.
Se hospedó 4 noches en abril de 2024
Respuesta de Shinya Lau el 23 abr. 2024
Dear IAN,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Katey

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Fabulous bar & restaurant with views; rooms are outdated with dirty furniture.
Se hospedó 4 noches en abril de 2024
Respuesta de Shinya Lau el 20 abr. 2024
Dear Katey,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Tolga, Queensbury

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff and location was great but the property needs updating which lets it down
Se hospedó 2 noches en abril de 2024
Respuesta de Shinya Lau el 24 abr. 2024
Dear Tolga,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Dionne

Viajó por negocios
Le gustó: Servicios
This was fantastic, I felt like royalty!
Se hospedó 1 noche en abril de 2024
Respuesta de Shinya Lau el 11 abr. 2024
Dear Dionne,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

colin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Staff tries very hard to please especially on the executive level. The breakfast menu is great. The view is outstanding. The staff is very attentive. It is a very relaxing experience. The lounge is spacious and is an excellent place to sit and relax. Book this hotel every time I am visiting Hong Kong.
Se hospedó 5 noches en marzo de 2024
Respuesta de Shinya Lau el 10 abr. 2024
Dear colin,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Yue Kit

Le gustó: Limpieza, personal y atención, servicios
It's a nice hotel, but the air conditioning is so cold that even put it to the lower! Off the aircon will be so hot! The hotel is a bit old, and it is time to be renovated
Se hospedó 3 noches en abril de 2024
Respuesta de Shinya Lau el 4 abr. 2024
Dear Yue Kit, Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau Director of Guest Services

4/10 Mediocre

Haoxian

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
This hotel can be rates only 3.5 stars maximum. The lobby looks good, but the room is not well maintained. The bathtub is heavily clogged, and the sofa has a lot of stains. Although the location is good, we will not stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Shinya Lau el 1 abr. 2024
Dear Haoxian,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

wing hau, buranby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice view, dedicated services, very convenient location
Se hospedó 4 noches en marzo de 2024
Respuesta de Shinya Lau el 1 abr. 2024
Dear wing hau,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Ken

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for 10 days. Enjoyed every minute of it. Great service from the staff. Convenient location. Would definitely come back.
Se hospedó 4 noches en marzo de 2024
Respuesta de Shinya Lau el 30 mar. 2024
Dear Ken,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

RYOJI

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ホテルのホスピタリティも素晴らしくすごく気に入りました。 また次回も泊まりたいです。
Se hospedó 2 noches en marzo de 2024
Respuesta de Shinya Lau el 29 mar. 2024
Dear RYOJI,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room, great harbour view. Friendly and helpful staff. Lots of dining options in hotel and surrounding area. Good connectivity to Central and other areas. Well priced..... good value.
Se hospedó 2 noches en marzo de 2024
Respuesta de Shinya Lau el 29 mar. 2024
Dear Robert,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Ken

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is well kept and clean. Great friendly and helpful staff.
Se hospedó 6 noches en marzo de 2024
Respuesta de Shinya Lau el 25 mar. 2024
Dear Ken,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Marvin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Thin walls, sometimes you can hear people from the floor.
Se hospedó 3 noches en marzo de 2024
Respuesta de Shinya Lau el 22 mar. 2024
Dear Marvin,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

Kengo

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Attitude of some staffs are terrible, especially when checking in and out. I probably won't use this hotel anymore.
Se hospedó 3 noches en marzo de 2024
Respuesta de Shinya Lau el 9 mar. 2024
Dear Kengo, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Director of Guest Services

10/10 Excelente

JANET

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed our stay at this hotel. Convenient and close to everything.
Se hospedó 1 noche en febrero de 2024
Respuesta de Shinya Lau el 8 mar. 2024
Dear JANET,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

6/10 Aceptable

Seitaro

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Shinya Lau el 29 mar. 2024
Dear Seitaro,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Hon Bong Rex

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All worth for money.
Se hospedó 3 noches en febrero de 2024
Respuesta de Shinya Lau el 29 feb. 2024
Dear GuestThank you for your review.Looking forward to welcome you again soon.Best RegradsShinya LauDirector of Guest Services

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Shinya Lau el 22 mar. 2024
Dear Daniel,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

8/10 Bueno

YauWing

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
低調奢華,若能免費開放冰箱會更好,有機會仍會入住
Se hospedó 1 noche en febrero de 2024
Respuesta de Shinya Lau el 18 feb. 2024
Dear YauWing. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 14 feb. 2024
Dear George. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent service
Se hospedó 3 noches en febrero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 10 feb. 2024
Dear Guest. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Excelente

Francoise

Se hospedó 1 noche en febrero de 2024
Respuesta de Shinya Lau el 22 mar. 2024
Dear Francoise,Thank you for your lovely review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Housekeeping service is excellent.
Se hospedó 4 noches en febrero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 8 feb. 2024
Dear Guest. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

2/10 Terrible

Man-Wah

No le gustó: Personal y atención
Frontline staff not welcoming AT ALL. Improvement absolutely needed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 2 feb. 2024
Dear Man-Wah, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Direct of Guest Services

8/10 Bueno

Gino

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall the hotel service was good
Se hospedó 3 noches en enero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 2 feb. 2024
Dear Gino. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Excelente

Ho Leung

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
設施完善
Se hospedó 1 noche en enero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 2 feb. 2024
Dear Ho Leung. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

8/10 Bueno

Koh

Se hospedó 3 noches en agosto de 2023
Respuesta de Shinya Lau / Director of Guest Services el 2 feb. 2024
Dear Koh. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

10/10 Excelente

Toshiya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
クラブラウンジが改装中でしたがレストランが専用ラウンジになっていました
Se hospedó 3 noches en enero de 2024
Respuesta de Shinya Lau el 26 ene. 2024
Dear ToshiyaThank you for your review.Looking forward to welcome you again soon.Best RegardsShinya LauDirector of Guest Services

10/10 Excelente

Diane

Se hospedó 1 noche en enero de 2024
Respuesta de Shinya Lau el 22 mar. 2024
Dear Diane,Thank you for your review. Looking forward to welcome you again soon.Best Regards Shinya Lau Director of Guest Services

10/10 Excelente

LEE

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
지하철로 접근이 용이하고, 룸에 코드가 많이 충전이 편리했음.
Se hospedó 2 noches en enero de 2024
Respuesta de Shinya Lau / Senior Guest Services Manager el 23 ene. 2024
Dear LEE. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Excelente

Wing

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Manager el 18 ene. 2024
Dear Wing. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager

10/10 Excelente

jay

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager el 15 ene. 2024
Dear jay. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager

10/10 Excelente

Alfred

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay and great value for money! We stayed at the Club Deluxe room. The hotel lobby and rooms look very classy, rooms are very stylishly decorated and spacious. The view was a little bit blocked by the building next door, but still pretty and we didn't mind. We love that the hotel location is very near to Fortress Hill Station as well and everything is within walkable distance.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Services Manager el 13 ene. 2024
Dear Alfred. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

6/10 Aceptable

Vince

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager el 13 ene. 2024
Dear Vince. Thank you for your review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Excelente

WING KIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
非常好
價廉物美 近地鐵 近公園看海看夜景 大推酒店自助餐
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager el 10 ene. 2024
尊敬的WING KIN， 很高興得悉閣下入住酒店並對我們的酒店各方面以及服務感到滿意。再次感謝 閣下的光臨，本人及酒店團隊希望於不久的將來再次接待您。 顧客服務經理 謹啟

10/10 Excelente

Masahiro

Viajó con su pareja
Le gustó: Personal y atención, servicios
スタッフのサービスは良かったです！ 気の利いた事をいえるのも大事だと思いました。 部屋のアメニティが少ないのがイマイチなところ！ あとは駅も近いし満足でした。
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Manager el 9 ene. 2024
Dear Masahiro. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

4/10 Mediocre

KELVIN, CAUSEWAY BAY, HONG KONG

Se hospedó 1 noche en enero de 2024
Respuesta de Shinya Lau / Director of Guest Services el 29 ene. 2024
Dear KELVIN. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services

8/10 Bueno

Lars Juhl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Short stay in Hong Kong
Fine 3-days stay. Location was ok and close to MRT-station making it easy getting around. I chose the hotel due to the standard and the pool….but as I arrived I found the pool closed until March - nobody told me this when checking in, which I find as a bad service! Room was nice, However.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Services Manager el 8 ene. 2024
Dear Lars Juhl, Thank you very much for taking the time to share the review here with us. I am concerned to read of the experience did not entirely meet your expectations. Kindly provide your stay record so that we can investigate the incident. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Senior Guest Services Manager

8/10 Bueno

Clement

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services Manager el 8 ene. 2024
Dear Clement. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

8/10 Bueno

Huang

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services Manager el 31 dic. 2023
Dear Huang. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Excelente

Punith Kumar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best in the town want view of hongkong city and harbour. Everything is perfect.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services Manager el 29 dic. 2023
Dear Punith Kumar. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage

10/10 Excelente

Seung Hee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Manager el 30 dic. 2023
Dear Seung Hee. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Excelente

Dorothy

Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services Manager el 28 dic. 2023
Dear Dorothy. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager

10/10 Excelente

Yue Kit

Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services Manager el 20 dic. 2023
Dear Yue Kit. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage

10/10 Excelente

SU YEON

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services Manager el 20 dic. 2023
Dear SU YEON. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage