I had written the property manager over a week ago but never got a reply so I am writing here. Overall we really enjoyed the trip and especially the location. The house was good but in thinking back for the fee we paid for 2 weeks there can be improvement.
When we checked in the overwhelming smell of disinfectant caused us to have to open all the doors ands windows to fumigate the home and the floor had a film all over it, we had to wipe it down with wet towels. It is as if the cleaning crew simply mopped the floor with Lysol and not diluted it We told the managers but no one offered to come out and redo the floors, we did get a mop we asked for and re did the floors ourselves
Also its the little things that matter. While I know these homes are constantly rented, they do need some downtime to fix the little things. The sinks were clogged and slow running which they did come out and fix. The in-suite bathroom upstairs shower floor was in need of a new grout job as it was dark with mold in the floors of the shower.
Our first night when we went to bed there were no top sheets made on the bed, so we went to get one and the cleaning team had placed them back in the closet damp.
The beach towels are great but the bath towels have seen their shelf. Life and could use to be replaced, they were fairly bare
The bed in one of the upstairs bedroom is advertised as a king but it is 2 twins pushed together on a king mattress.
The umbrella at the pool, not the one in the pool has no way to secure it and flops around in the wind , thus it really provided no shade
The beach chairs and umbrella are a nice plus but should be checked and replaced every now and then as all the stands for the umbrella to place in the sand were not functional.
All the fans in the bedrooms certainly worked but you can see the dirt on the fans, just not a nice site to lie there and view as you lie in bed.
Overall it is a great house and a great location but it is disappointing to pay so much money and have these little things lurk over you in the vacation
So as I said its the little things that gnaw at you while on vacation. Improve these things and all is great. I think the management team can do a better job in maintaining the home in support of the folks that pay these rates for the vacation