Overall we really enjoyed our stay. The owners have a very gracious pet policy not normally found in vacation rentals.
The house is across the street from the beach with access via a boardwalk, two to three minute walk, tops. You do need to cross a road that depending on the season can be busy and there is no crosswalk.
We had a few issues that we addressed with management, the first being a few holes in the wall. One at the bottom of steep stairs. We were fine with it, just wanted to document with management. Three other issues related to the overall condition of the house that we were disappointed with.
1.) The fridge's water filter was broken. We started using it and water began leaking everywhere. Had to mop up the kitchen in our first five minutes in the house. Management offered to come out to fix it. They came out to inspect and never resolved the issue.
2.) The 3rd floor shower ceiling was covered in mold. Management seemed surprised by the mold, I found that hard to believe given that the entire ceiling was covered. They offered to come in at some point during the week to replace the ceiling. I wasn't interested in having the house turn into a construction zone with mold remediation during the time that we were paying to be in there. We shut the bathroom door.
3.) The 3rd floor bedroom walls were covered in dust. I wish I could post pictures, but covered to the point that I had to vacuum the walls. Management was again surprised and offered to send someone out, but I expect that stuff to be taken care of prior to my arrival.
I'm not a nit-picky person, but when you are paying good money + a cleaning fee and in our case cleaning fee + dog fees x 4 you kind of expect to walk in the house and for it to ready for vacation.
The house is a gem, beach access was perfect, and management was responsive when I wrote in. With that said, management needs to step up their game and do what they are paid to do and take care of the property and have it ready prior to arrival.