Recepción

Opiniones sobre The Macquarie Hotel

3.5 out of 5
The Macquarie Hotel
172 Macquarie St, Hobart, TAS

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 587 de 1001 opiniones" "
Evaluación: 8 - Bueno. 317 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 64 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 25 de 1001 opiniones" "
Evaluación: 2 - Terrible. 8 de 1001 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
El hotel de los engaños
Nuestra reserva por 5 noches decía: estacionamiento e internet gratuito. Su estacionamiento es limitado y si llegas y ya no encuentras lugar tienes que aparcar en la calle debiendo tener que pagar las cuotas correspondientes. El Manager dice que no se trata de ningún engaño pues NO existe la opción de Free Limited Parking . En cuanto al internet te da cuando llegas un boleto para accesar a internet de 100 MB que si lo utilizas como una persona normal te dura como 5 min., y tienes que bajar por otro boleto porque solo te da uno a la vez! Pero es gratuito e ilimitado! por cierto las camas son un poco incómodas

8/10 Bueno

Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de :) el 29 abr. 2024
Thank you for your review. We hope to welcome you here with us again in the future!

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a historic home repurposed into a hotel. The building is lovely with amazing woodworking, sitting room, and fireplaces. You can really feel the history. It was easy to walk to the water front and many historic sights, including the Whaler Bar, opened in 1831. We had a very nice large room with comfy bed and plenty of hot water. Plus, the Continental brekkie was quite nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Sarah el 7 abr. 2024
Hi David Thank you for your positive review we are so glad you enjoyed your stay )

8/10 Bueno

Anja

Viajó con su pareja, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I thought it was odd that breakfast was Included, but you had to pay to get a good cup of coffee. Instant coffee and tea were part of the complementary breakfast, but a brewed cup of coffee was $5 I would rather not have such an elaborate continental breakfast (cold cuts annd cheese) and coffee instead.
Se hospedó 1 noche en marzo de 2024
Respuesta de holly el 9 mar. 2024
Thank you for your review and suggestion. We certainly hope to welcome you back here with us in the future.

8/10 Bueno

Patti

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property and accommodations are clean and comfortable. The bathroom in our room was a little outdated but very functional.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sarah el 3 mar. 2024
Hi Patti, Thankyou for your feedback, we are glad you found you stay comfortable. All the rooms are under going some renovations too.Kind Regards

8/10 Bueno

Leandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de holly el 24 feb. 2024
Thank you for your review. We hope to welcome you here with us again in the future Kind RegardsHolly

6/10 Aceptable

ABANA Jewellers -

Viajó con su pareja
Le gustó: Personal y atención
Our Room was Small with Toilet and Shower door opening into the bedroom. It was like sleeping in a bathroom. The rest of the Building was lovely with an old world feel, Friendly staff and good complimentary breakfast. I would recommend it as it was close to everything and had limited off road parking (for a price). Hotel seemed to be in a transition period with work being done on some Bedrooms. Great potential.
Se hospedó 7 noches en febrero de 2024
Respuesta de Yuna el 20 feb. 2024
Thank you very much for your review! Our hotel was built in 1875, we are glad you enjoyed this heritage boutique charm. We appreciate your kind words about our staff and breakfast. We have some variety of rooms such as Queen Heritage room, King Suite room, Family suite room, Heritage Twin Room and Corporate business room. Depends on the room type, the size and interior are different. We have just started renovation to provide more comfortable and special stay to the guests, we are really looking forward to welcoming you here with updated rooms next time! Thank you again for your review!Warm Regards, Yuna

8/10 Bueno

Tony

Le gustó: Limpieza, personal y atención
Old world charm
Se hospedó 1 noche en febrero de 2024
Respuesta de Sarah el 20 feb. 2024
Thank you for your review Tony

10/10 Excelente

Peter

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to walk to markets and some great bars and restaurants
Se hospedó 1 noche en febrero de 2024
Respuesta de Sarah el 5 feb. 2024
Thank you for your positive review Peter!

10/10 Excelente

Trish

Se hospedó 3 noches en diciembre de 2023
Respuesta de holly el 7 feb. 2024
Thank you for your review!We certainly hope to welcome you back here with us again in the future :)

10/10 Excelente

Shannon

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very classy establishment that whispers stories of times long ago. Beautifully and tastefully decorated. Not a laminated surface in sight. Bed was extremely comfortable and room was big. We could do cartwheels. No fancy mod cons - but none needed. Everything required a short walk away. Beautiful. I’m already excited about staying here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Sarah el 15 ene. 2024
Thank you so much for your kind review! We are glad you enjoyed your stay and look forward to welcoming you back soon.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de holly el 10 ene. 2024
Thank you for your review, We hope to see you again.

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment I entered the reception, I felt welcomed. Staff accommodated my request for accessible room and offered to store my luggage. The room was clean and comfortable with lovely touches such as beautiful cups for tea and coffee. Breakfast was excellent and check in and out very easy. Definitely recommend!
Se hospedó 1 noche en enero de 2024
Respuesta de holly el 10 ene. 2024
Thank you so much for your kind review!We certainly hope and look forward to welcoming you back here with us again at The Macquarie Hobart Hotel in the future!

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de holly el 10 ene. 2024
Thank you for your review!We hope to welcome you back here with us again in the future :)

10/10 Excelente

Wayne Anthony

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We spent 4 nights here over New Year We had a great stay in a very large well appointed king room Included breakfast was great Staff were amazing with special mention to Holly who was knowledgeable and friendly Would highly recommend
Se hospedó 4 noches en diciembre de 2023
Respuesta de holly el 4 ene. 2024
Thank you so much for your kind words and review. It was a pleasure to have you stay with us at The Macquarie Hobart and we really hope to welcome you back here again in the future! Thank you for your special mention, I really do appreciate that :)Warm RegardsHolly

10/10 Excelente

Shigemi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de holly el 5 ene. 2024
Thank you for your review!We hope to welcome you back here with us again in the future!

10/10 Excelente

Tuong

Se hospedó 3 noches en diciembre de 2023
Respuesta de Sarah el 28 dic. 2023
Thank you for your kind review, hope to see you again, Macquarie Hobart

10/10 Excelente

Madeline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Sarah el 18 dic. 2023
Thank you MadelineKind Regards

10/10 Excelente

Ross

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent Stay.
The staff at Macquarie are amazing. Bed and room were great. The hotel is close to Salamanca Markets. Stay included a great continental breakfast.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Holly el 14 dic. 2023
Thank you so much for your kind Review, we appreciate your feedback and certainly hope to welcome you back here with us at The Macquarie Hobart Hotel in the future.Warm RegardsHolly

10/10 Excelente

Katharina

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Couldn't fault anything during our stay. Lovely reception staff, great location, comfortable beds and surprisingly quiet at night given the location.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Lily el 12 dic. 2023
Thank you so much for your lovely review! We really appreciate it and look forward to welcoming you again with us at the Macquarie Hobart!

10/10 Excelente

Lawrence David

Se hospedó 1 noche en diciembre de 2023
Respuesta de Lily el 12 dic. 2023
Thank you for your rating! We really appreciate it and look forward to your stay with us again here at the Macquarie Hobart.

10/10 Excelente

Bradford

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly Recommend. Great location. Comfortable bed.
Se hospedó 1 noche en noviembre de 2023
Respuesta de holly el 22 nov. 2023
Thank you so much for your kind review,We are so pleased to hear you had a great stay with us here at the Macquarie Hobart.We certainly hope to see you again in the future!

8/10 Bueno

Bradford

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Alex el 20 nov. 2023
Thank you Bradford, we look forward to welcoming you again soon.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I liked the size of the room. I appreciated the sitting room/salon with the contemporary artworks as well as the large dining area and continental breakfast. I very much appreciated the service provided by a very helpful, cheerful and friendly hotel representative who helped us with our bags and provided us with helpful information and greeted us at breakfast. She was very efficient and very attentive to serving breakfast, all with a smile.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holly el 16 nov. 2023
Thank you so much for your kind and thoughtful Review.We are so pleased to hear that you had a friendly and accommodating stay with us at The Macquarie Hobart!We certainly hope to welcome you back here with us again!Warm Regards Holly

10/10 Excelente

MAMI

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
貴族の邸宅のようなホテルで、優雅な気分で過ごせました。朝食もかわいいお皿やティーカップでとても優雅に楽しめました。外に行くのが残念な位の素敵なホテルでした。またホバートに行くときにはぜひ利用したいです。
Se hospedó 2 noches en noviembre de 2023
Respuesta de Holly el 10 nov. 2023
Thank you so much for your kind review!We are so pleased to see that you had a wonderful stay with us here at the Macquarie Hobart.We are certainly glad that you enjoyed our complimentary breakfast and we look forward to seeing you here again.

8/10 Bueno

Evelyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff at this place were lovely and welcoming. The building is a gorgeous colonial style building with period style furniture to match. Room was beautifully warmed up on my arrival. The room was a bit faded in its glory but had lots of character and the bed was comfortable. Only thing is despite the double glazed windows, i could still hear traffic noise. If you bring earplugs, it should be fine. Location is very convenient to eateries on Collins st and only 10 -15 mins to waterfront.
Se hospedó 1 noche en octubre de 2023
Respuesta de holly el 7 nov. 2023
We appreciate your kind review and feedback and we are so pleased to hear you enjoyed your stay with us at the Macquarie Hobart!

2/10 Terrible

Coral

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel double booked us despite confirmation emails so we got a phone call a few hours before we were to arrive saying we couldn't have the 2 rooms we had booked They could only offer us 1 toom for 4 unrelated people and 1 bathroom They were very apologetic but it was a terrible shock.as we were flying in from interstate and had to search for another hotel.at the last minute and ended up paying much more for our accommodation
Se hospedó 5 noches en octubre de 2023
Respuesta de Alex el 3 nov. 2023
Hi Coral, Apologies again for this reservation issue. Due to the recent change of ownership, this reservation was missed in our booking system due a booking system error. We offered what room we had available, but I understand this was not suitable. We hope you enjoy your time in Hobart, and we look forward to welcoming you in the future should you visit again.

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendliness
Se hospedó 1 noche en octubre de 2023
Respuesta de Alex el 1 nov. 2023
Thank you for your review Daniel! Hope to see you back at the Macquarie Hobart sometime soon. Kind regards, Alex

8/10 Bueno

Linda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and very helpful staff, could not fault them at all. Clean and comfortable, a lift would have been nice as we stayed in the family room which is downstairs so taking luggage down was trying especially as we had two elderly ladies, we did think our room was on the ground floor. Overall a good stay.
Se hospedó 3 noches en octubre de 2023
Respuesta de holly el 30 oct. 2023
We really appreciate your kind review and feedback, thank you!We are so pleased to hear you had such a nice time here at the Macquarie Hobart and certainly hope to welcome you here with us again!

10/10 Excelente

Jodie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything out our stay - staff are exceptional, welcoming and helpful. The room was quiet and very comfortable. Breakfast was great.
Respuesta de holly el 30 oct. 2023
Thank you so much for your lovely review!We are so glad you had a great stay with us at the Macquarie Hobart,We certainly look forward to welcoming you back again in the future.

8/10 Bueno

Taras

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were courteous, friendly and very helpful. The continental breakfast had a limited choice but what was available was of a high standard and beautifully presented. I would be happy to stay here again!
Se hospedó 3 noches en octubre de 2023
Respuesta de Holly el 23 oct. 2023
Thank you so much for your kind review!We are pleased to hear you had a friendly and welcoming stay with us.We appreciate your feedback and will look to introduce more breakfast variety in the near future.We certainly hope to welcome you here with us again at the Macquarie Hobart.Warm RegardsReception team

8/10 Bueno

Athanasios

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff super friendly, excellent location walkable in town. Breakfast good, though brewed cofffee is not free, cost $5. Only let down was carpet in our room dirty
Se hospedó 2 noches en octubre de 2023
Respuesta de Sarah el 23 oct. 2023
Thanks for your review Athanasios, We appreciate it & will take your feedback on board. Hope to see you back next time your in Hobart.

8/10 Bueno

Johnathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A bit dated, but the service from the staff is amazing! Did feel very taken care of because it’s a small place.
Se hospedó 4 noches en octubre de 2023
Respuesta de Stella el 22 oct. 2023
Thank you for your review! Hope to see you again!

8/10 Bueno

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Distinct heritage feel, excellent customer service. We enjoyed the snug attic room, tho the 3 flights of stairs up to it could be a challenge for some.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sarah el 14 oct. 2023
Thankyou for your kind review! We are glad you enjoyed your stay.

4/10 Mediocre

Monica

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
This beautiful old lady needs a lot more work to take her back to her glory days. Our room was absolutely freezing, aircon was noisy and did not work well, toilet didn’t flush properly, and overall the room was in dire need of an update, especially the carpet. There was nothing in the minibar fridge, room lacked basic amenities such as body lotion and pens, and aside from that, the breakfast croissants were utterly stale. Staff were friendly and helpful but sadly, did not make up for the lacklustre room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alex el 13 oct. 2023
Dear Monica,Thank you for your feedback regarding your stay. We will attend and rectify any maintenance issues that are brought to our attention and we are pleased that the staff were helpful and friendly and did not disappoint . Unfortunately, we do not offer a mini bar service and the fridge is merely there for the convenience of our guest; but, we are looking into offering a mini bar service in the near future if it will enhance our guests experience.

8/10 Bueno

W

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great little hotel in a heritage building
Great little hotel in a heritage building. No lift, but easy stairs to get up. Rooms are huge, but (expectedly dated).
Se hospedó 1 noche en septiembre de 2023
Respuesta de Yuna el 3 oct. 2023
Thank you for your review! We are very glad you like our heritage hotel. We look forward to welcoming you again!

10/10 Excelente

HOU

Se hospedó 1 noche en octubre de 2023
Respuesta de Holly el 4 oct. 2023
Thank you for your kind review, we certainly hope to welcome you here with us again!

10/10 Excelente

Janey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely hotel close to all attractions in Hobart CBD and harbour. The staff were very friendly and helpful. Great continental breakfast provided. Would definitely stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Yuna el 3 oct. 2023
Thank you Janey for your warm words! We are very happy to hear that you enjoyed your stay here at Macquarie Hobart Hotel. We hope to see you again soon!

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful manor. Lovely friendly staff. Continental breakfast complete with barista made coffee/hot chocolate. Beautifully fitted out with period furniture.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Yuna el 3 oct. 2023
Thank you Melissa for your kind words about staff and breakfast! We are very pleased to hear that you enjoyed your stay here. We are looking forward to welcoming you back again!

10/10 Excelente

Leanne

Se hospedó 2 noches en septiembre de 2023
Respuesta de Stella el 22 oct. 2023
Thank you for your 5 star review!

10/10 Excelente

cecilia

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful staff, large and clean room, great location, good Continental breakfast
Se hospedó 1 noche en septiembre de 2023
Respuesta de Holly - Reception el 25 sept. 2023
Thank you so much for your kind words!We hope to welcome you back at the Macquarie Hobart again soon!

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
Mixed review
Stayed for 3 nights to attend a conference. Due to a cancelled flight had to check in after hours but did not receive the promised lock box info. Happened to arrive at same time as a couple who had received an email so got my key which thankfully had been left in the lock box. The room was comfortable enough, clean and quiet, but a bit tired with worn carpets and drapes. Worth the price really. Nice to have an espresso made fresh with the continental breakfast. The morning reception staff were nice in helping me try to trace my lost baggage but then the afternoon staff did not alert me to its eventual arrival as promised. Reasonable location, 10-15min walk to shops and waterfront.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Alex el 19 sept. 2023
Hi, We are so glad you enjoyed the breakfast and coffee, and thank you for your kind words about the morning staff. We will take this feedback onboard and improve our processes accordingly. We hope to see you back soon when you next Hobart.

10/10 Excelente

Janice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was quiet, clean and comfortable and the staff were very friendly and helpful. The hotel is close to Salamanca market and shopping area in the city Yummy breakfast included.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Holly - Reception el 17 sept. 2023
Thank you for your kind review, we are so glad you enjoyed your stay.We hope to see you again!Warm Regards Macquarie Reception

10/10 Excelente

Genevieve

Se hospedó 1 noche en mayo de 2023
Respuesta de Holly - Reception el 16 sept. 2023
Thank you for your kind review, we are pleased to hear you have a great stay with us.Warm Regards Macquarie Hobart Team

8/10 Bueno

Shirley

Viajó con su pareja
Le gustó: Personal y atención
Close to areas we needed to access for our trips
Se hospedó 4 noches en septiembre de 2023
Respuesta de Holly - Reception el 11 sept. 2023
Hi Shirley, Thank you for your review. We are so pleased that your stay was convenient.We hope to see you again.Warm RegardsMacquarie Hobart

10/10 Excelente

Marie-Clare

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was able to accommodate my whole family in a very private quiet suite. The service was friendly and welcoming. We would definitely stay here again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sarah el 5 sept. 2023
Thank you Marie-Clare, we are glad you enjoyed your stay!

10/10 Excelente

Dylan G.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean and well presented with a beautiful high ceiling. The staff were lovely and friendly with any information we required.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sarah el 5 sept. 2023
Hi Dylan, Thankyou for your kid review )

10/10 Excelente

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly welcome. Beautifully decorated, historic building, walking distance to Hobart attractions.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reception team el 22 ago. 2023
Hi Susan, Thank you for your kind review, we hope to see you again.Kind RegardsMacquarie Hotel

6/10 Aceptable

Mark

Viajó con su pareja
nice staff, heater was noisy
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception team el 22 ago. 2023
Hi Mark, Thank you for your review!Kind RegardsMacquarie Hotel

8/10 Bueno

Kurt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Holly - Reception el 22 ago. 2023
Hi Kurt, Thank you for your review, we are pleased you enjoyed your stay with us.Kind Regards Macquarie Hotel