We arrived at the property late at night and went to lock the front door for the night, however, it would not lock. I was provided a maintenance issue phone number for emergencies which I contacted. At no point did I know who I was contacting. Somehow a lady next door (I assume) came and tried to fix it. She didn't mention who she was. She then informed me that the lock was unable to be fixed (because it was so late at night) and that it would be done by mid morning the next day. Even though the apartment sits within an apartment complex, our door is the first one up the stairs straight from the street. The lock was fixed the next day.
As a family of 5, we all had our own bedrooms. The parking was a bit tight for our large car (ford ranger). The curtains need an upgrade and most are falling off the tracks and some are impossible to close. The toilet on the second floor also has a leaking problem.
The location of the place is great. Only a short 15 minute walk down the the restaurant area on the waterfront. There is also a woolworths supermarket within walking distance. It is right next door to the hospital, so we did hear a few ambulance sirens and helicopters flying past.