6/10 Aceptable
Kayla
Viajó en grupo
29 abr. 2025
Le gustó: Personal y atención, servicios
Overall it was decent (bedroom was big/clean, it was in a good area, AC worked, etc) but the bathroom in our room was terrible. When we arrived we noticed that there were tons of flies (dead and alive) in the bathroom. There were even some coming out of the sink overflow drain. When we tried to use the toilet there was urine already in there that wouldn’t really flush, and water leaked out the side piping onto the floor. When I told the staff, they were able to get someone to come fix it around two hours later. However, the toilet still didn’t flush very well even after it was fixed. We think there was a drainage problem in the bathroom because the sink wouldn’t drain the entire time we were there and the shower drain would clog quickly. Also, there was no hot water in our room. We didn't feel comfortable trying to get the staff to fix these issues because they did not seem happy that we had to keep asking them to fix the toilet the first time around.
The woman who worked there was lovely and very friendly. I think it would have been a wonderful stay if not for the bathroom issues as the room itself is nice and clean and the location is good.
Kayla
Se hospedó 2 noches en abril de 2025