Exterior
Ver disponibilidad

Opiniones sobre The Noble Swan Saigon

3 out of 5
The Noble Swan Saigon
229 Le Thanh Ton, Ben Thanh Ward, District 1, Ho Chi Minh City

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 107 de 260 opiniones" "
Evaluación: 8 - Bueno. 73 de 260 opiniones" "
Evaluación: 6 - Aceptable. 46 de 260 opiniones" "
Evaluación: 4 - Mediocre. 23 de 260 opiniones" "
Evaluación: 2 - Terrible. 11 de 260 opiniones" "

8,0/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alfonso

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Para nada una mala opción
El hotel es bastante correcto. Las habitaciones necesitan alguna actualización (sobre todo en enchufes, tv y sanitarios) pero son amplias y bastante limpias. La insonorización podria ser algo mejor, pero para ser HCM se puede descansar bastante bien. La ubicación es bastante buena si vas en viaje de turismo con el mercado de Benh Tanh a 2 mins y muchos restaurantes, centros de masaje y tiendas de alimentación en la misma calle y alrededores. La relación calidad-precio es indudablemente buena aunque compararía con alguna otra opción si vuelvo a Saigon. A pesar de indicarse que formaba parte del programa Silver de hotels.com, no se ofreció ninguna ventaja.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Noble Swan Management el 20 sept. 2023
Dear ALFRONSOThank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

4/10 Mediocre

francisco

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
malo el hotel
no hablan inglés, aire acondicionado no funciona, lleno de mosquitos y no hay ningún interes en atender.
Se hospedó 2 noches en agosto de 2023
Respuesta de The Noble Swan Management el 10 ago. 2023
Dear FRANCISCOWe are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Bueno

simranjit

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Centrally located to the shopping areas
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Haki

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me and my girlfriend have been traveling hotel to hotel for 2 months and we have yet to experience a worse hotel. We got to the hotel late as we had a late flight and when we got to the hotel it took the guy at the front 20 mins to get us checked in and he said the room we had booked was taken and offered us a free upgrade. We got settled into the room only to hear him knocking at the door at 2 am saying we needed to change rooms. The next day we noticed that our safe wasn’t working and when we asked for the front staffs help there was zero effort to fix the situation. We also didn’t have towels in the room and when we asked the front desk lady said there are no towels because house keeping had the day off. The water in the shower was ice cold night after night. When we first arrived I noticed there was damage to the hotel. I took photos of it just incase they tried to pull a quick one on us. They did. On the third night we came back to our hotel to notice that the sink was absolutely full of little bugs. So we took a video of it to show the front desk and the first thing she tried doing is blaming us for the cracked sink ignoring the hundreds of bugs in the sink. Luckily I showed her that I took photos the night I went into the hotel so she couldn’t say much after that. I’m not one to normally complain this is actually the first review I’ve ever written. But this hotel was exceptionally bad and you can get a much better experience for the same price else where.
Se hospedó 4 noches en mayo de 2024

4/10 Mediocre

Hiroki

No le gustó: Limpieza, personal y atención
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

SHO

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
タイミングによってはシャワーが全然熱くならなかったり（夜間に沸かしておくタイプ？）、部屋によっては内廊下側にしか窓がなかったり、壁が薄かったり、コンセントガバガバだったり、、、いろいろありますが、不潔ではないのでご安心を！ 全て笑って「いい思い出だね」って言えるレベルです（笑） あ、コンディショナーは無い上に、備え付けのシャンプーは髪がキッシキシになるのでシャンプー&コンディショナーは必須です。（近所のコンビニで普通に買えます） フロントには必ず人が居て相談するといろいろ手伝ってくれます。 掃除のおばちゃんのキャラが最高です。 ペンタイン市場手前の人だかりができてる換金所はレートがいいのでオススメです。
Se hospedó 3 noches en mayo de 2024

4/10 Mediocre

Keisuke

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
近くにベンタイン市場やレストランもたくさんあり、立地は非常に良いです。 しかし、ホテルは良くありませんでした。毎日トイレがつまり、テレビは見れませんでした。水もミネラルウォーターではなく、瓶に入っていたため、飲めませんでした。 最後にトイレに行きたくなり、トイレを借りれるか聞きましたが、受付フロアにないため、トイレに行くことができませんでした。チェックアウトした人がトイレに行きたくなった場合、大変困ると思います。
Se hospedó 5 noches en abril de 2024

6/10 Aceptable

Osamu

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms were clean and close to everything in district 1
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Selena, Glendora

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The Novle Swan hotel location is good and close to many shopping and restaurants. Based on that alone, u would recommend this hotel. The staff were courtesy and good. They provide good guest service. As for the room, it was okay. The pictures on Expedia looks a lot better on the internet. There were basic amenities like a bottle class of water, 2 cups and a water kettle. The TV has great movie channels in English but every 30 minutes the cable shut off and i has to push the rest buttons. The bed was confortable for me which is very important. I would give this place a 3.5 but there is not such raring scale so a solid 3 ratings. I would stay here again innthe future for the proximity to everything. Ben Thanh is a 6 minutes walk.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Patrick

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
AC kept leaking whenever it was turned on
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Keith, Cooroy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Helpful staff and a good location for access to markets etc.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

sara

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

chinh

Se hospedó 7 noches en abril de 2024

10/10 Excelente

Nu Ai Thu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

TOSHIKI, SHINAGAWA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
クーラーの故障ということで歩いてすぐの別館に案内されましたが、とても快適に過ごせました。 周辺のショッピング施設や観光スポットなど徒歩圏内でしたので、またホーチミンを訪れた際は利用したいです。 3泊ありがとうございました！
Se hospedó 3 noches en abril de 2024

8/10 Bueno

naomi

Le gustó: Limpieza, personal y atención
実際にはノーブルスワン ニューワールドに宿泊しました。ホテル側の都合で移動することとなりました。探して辿り着いたのに移動、というのはしんどいです。他の方の口コミにもあったので、よくあることなのだとしたら、良くはないと感じました。 他は立地もよく便利、この価格なら十分なのでないでしょうか。
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Tyler

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location! A little bit noisy from the road noise but that’s the trade off for being perfectly located near all of the main attractions! Tons of shopping nearby including the Ben Thanh market

10/10 Excelente

BOPHA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet place and staffs are very polite and helpful
Se hospedó 6 noches en marzo de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear BOPHAIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Bueno

Manisha

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great stay at the Noble Swan in Saigon. The place looks exactly like the photos, and the location is very central (walkable to many points of interest. I especially loved the service, the front desk was able to help me easily book an excursion to the tunnels and mekong delta, and help with the pickup directly from the hotel. Bonus points for the filtered water station in the lobby - we refilled our bottles here everyday instead of buying bottled water. We also arrived early and were able to store our luggage until the check-in time.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear We are very sorry to hear that you didn't have a best experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención
The staff made my stay very enjoyable, for they were both kind and helpful. They did a nice job of storing my things while to a trip to Da Nang for a week. Also, this hotel was very near the market which was perfect for shopping and snacking on some delicious Pho.
Se hospedó 3 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear JEFF,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Bueno

Louis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Overall it was good for one night where it was in a very good location with walking distance to all attractions.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear LOUIS,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 Aceptable

Jintang

Hotel is bit older, not very clean,house keeping only changes your towels, not bedsheets need improve
Se hospedó 5 noches en marzo de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear JINTANG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent property
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Thava

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Not too many guests.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Kokoro

No le gustó: Limpieza

8/10 Bueno

YOKO

市場やレストランも近くにありとても便利でした
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

David

Very vibrant
Se hospedó 2 noches en marzo de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear DAVID,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 Aceptable

Duong

Le gustó: Limpieza, personal y atención
Liked: clean bed sheets, good staff service, good and convenient location, 2 min walk to Ben Thanh market. Dislike: water too hot. Had to try for around 10 mins to get to the right water temperature for a shower; no bottle water, no tissue box.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear DUONG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, everything in walking distance. Hotel staff were friendly and really helpful. Room was clean and comfy.
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear THOMAS, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So for Saigon, this property is very good. I love the fact that it is just a short walk to the market. Also, everyone that works behind the desk is awesome. They also did a wonderful job of storing my luggage while I went back to Da Nang for a week. I would most definitely stay here again
Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear JEFF, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 Excelente

John

Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear JOHNIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 Excelente

MYUNG SUN LEE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
친절하고 편안한 호텔입니다
Se hospedó 1 noche en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear MYUNG SUN LEE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 Mediocre

Joann

Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear JOANN,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Bueno

Thu Van, Oxnard

Viajó con su familia
Convenient to a walk to the Bên Thanh market and most of restaurants in the area.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear THU VAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 Excelente

Kyle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and ideally located
Se hospedó 3 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear KYLE,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

4/10 Mediocre

Yukiko

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
毎晩騒音で眠れませんでした
このホテルは名前と住所が違っています。スタッフは親切ですが、深夜に大音量のマイクで歌を歌う人が近所にいて、目が覚めて眠れませんでした。何時間も続くのでスタッフに言いましたが、それは仕方がないと言う答えでした。
Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear YUKIO SAN,
Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

8/10 Bueno

Zhen-Zhong

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear ZHEN ZHONG,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

6/10 Aceptable

Minyoung

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
숙소가 깨끗하지는 않았어요 샤워기에서는 뜨거운물만 나왔어요 1박 미만으로 지냈기때문에 짧은시간만 있다 나왔습니다 금액대비 별로였어요
Se hospedó 1 noche en enero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear MINYOUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

6/10 Aceptable

LE

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear LE,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Mediocre

LE

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Il m'a demande de payer plus cher que la reservation.
Se hospedó 2 noches en febrero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear LE,Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

4/10 Mediocre

Gabriela

Viajó con su pareja
No le gustó: Personal y atención
I was not a big fan of our stay. We booked an airport ride pickup with the hotel and got held up at immigration. They left and still wanted to charge us for the ride.
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear GABRIELA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Bueno

Earl Stanley

Se hospedó 3 noches en febrero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear EARL STANLEY,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

8/10 Bueno

Tan

Le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear TAN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 Excelente

Duc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear DUC,Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 Excelente

Shawn

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Little gem
I thoroughly enjoyed my stay. I was very pleased that I was able to check in around 1am. My flight from the USA landed about 11:45pm and got to the hotel around 1am. The reception still took care of me which is great! I didnt have to deal with more stress from a 24hr trip. I booked the hotel on the app and then made sure to put in the note that I would be arriving at what time and date. The hotel staff was very friendly. The rooms are nice,clean and comfortable. (pls people be reasonable it’s not a 5star) There is no breakfast but tons of places to eat near. I definitely would stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear SHAWN, Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, value for money and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

8/10 Bueno

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Shoet walk to tourist spots
We had an amazing time in ho chi minh and the hotel waa located a short walk to the war remenanrs museum and and independence palace and also walking street.
Se hospedó 4 noches en enero de 2024
Respuesta de The Noble Swan Management Team el 13 feb. 2024
Dear KAREN,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.

10/10 Excelente

Ngoc-Diem

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were friendly and quick to respond when we need help. Room was nice and clean .
Se hospedó 3 noches en enero de 2024
Respuesta de The Noble Swan Management el 29 ene. 2024
Dear NGOC DIEM,Thank you for leaving such a wonderful review after your recent stay at our hotel! I am delighted to learn that you were pleased with the hotel's location, facilities, and service; your comments have been forwarded to our entire team, who were overjoyed to read your review! Thank you once more for sharing your positive feedback with other travelers. I hope to see you again soon.

10/10 Excelente

Carolina

Se hospedó 1 noche en enero de 2024
Respuesta de The Noble Swan Management el 2 abr. 2024
Dear CAROLINA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.