2/10 Terrible
Brian
Viajó con su familia
13 jul. 2025
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Where to begin. Booked a 2bed room. Sunday to Friday. Arrived at a condo building with lack security. Took 30m for someone to contact us even tho we used their driver for airport pickup. Eventually a young man ,living in building I think, showed up and said our 2 bedroom wasnt avail today . A/C needed fixing next morn. He could figure out the door code for 15 minutes. We stayed in a 3 bedroom apt but couldn’t use the third bedroom. Since we paid for a 2 bedroom. Next day he said he would help us move out and in to the 2 bedroom apt. Between 12-1pm. At 1245 after a reminder to management he shows up and said it’s still not ready. And we needed to wait in lobby. The cleaning lady shows up at 1pm now and cleans ! And we’re all in the 3 bedroom back and forth. I wasn’t leaving until either I got money back for remaining 4 nights . We didn’t feel safe here. No room safe. Poor security in front with huge sign that said no renting out apts for short term. Expedia had good reviews. But trip advisor has 5 very bad ones. Scam shady. Poor communication. After being threatened by Simon the owner at this point we had to vacate. He said security would call the police if we didn’t leave. I ended up speaking to management and shredded them. Told
Them I want Expedia to credit back remaining $$. We went across street to paragon hotel for remaining 4 nights. In a 1 room / 2 queen beds. Do not stay here. Please avoid this chaos.
Brian
Se hospedó 5 noches en julio de 2025