Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 181 de 416 opiniones" "
No le gustó: Estado de la propiedad e instalaciones
The location was excellent. The property is old and outdated. The room was large but air condition was not properly functioning.
Masaharu
Se hospedó 1 noche en abril de 2024
Respuesta de アートホテル弘前シティ 宿泊部 el 8 may. 2024
Thank you very much for using Art Hotel Hirosaki City.We apologize for the inconvenience caused regarding the air conditioning.Thank you for your valuable feedback.
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice convenient place to stay, very comfortable beds
Michelle
Se hospedó 2 noches en noviembre de 2023
Respuesta de Art Hotel Hirosaki City Front el 17 dic. 2023
Thank you for staying Art Hotel Hiorsaki City. We're glad to hear that you satified your stay. If there is an opportunity, we hope to see you again. Sincerely yours,
8/10 Bueno
Setsuko
15 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff are helpful but the hotel is old with old-fashioned styling. The rooms look gloomy and the pipes leak. But we visited in the peak season of Aomori and have few options. I would not choose this hotel again.
WAI FONG
Se hospedó 2 noches en octubre de 2023
Respuesta de Art Hotel Hirosaki City Front el 27 nov. 2023
Thank you very much for staying at Art Hotel Hirosaki City. Thank you again for taking the time to post your review. We apologize for the inconvenience in your guest room due to water leaking from the pipes. We intended to provide you with a comfortable stay in a clean guest room, but we cannot apologize for the inconvenience.As our customers have said, our hotel is aging, and parts of the hotel have deteriorated and the equipment is also outdated. We are currently revising and repairing the parts that have deteriorated, but it is still not enough.We apologize for any inconvenience this may have caused to our customers, but we will definitely use your feedback to make improvements. Thank you once again for your feedback.We will continue to strive to be a hotel where you can have a more comfortable and relaxing stay, including the quality of our guest rooms. Thank you very much for your continued patronage.All of our staff are looking forward to your next stay with us.