We liked the property: location was good, walk out to pool, spacious with lots of bedrooms, each bedroom had own bath, lots of space to gather, spot to store bikes, decorating nice. Minor inconveniences: door lock finicky to put in the code, bathroom of one room had loose tiles, two bathrooms had showerheads not working well, if multiple people were showering some lost hot water, sliding door lock didnt work (but a safety pole was there), yellow bed super creaky. Egregious issues: crumbs and chips in the couch and underneath it was not clean at all (we had young kids on the ground a lot playing. utensils in drawer were dirty. top bunk had been peed in previously and it smelled up there when went up to read, so we took off and washed the sheets and pad but the stain was in the matress pad and mattress. It smelled so bad we had to move the mattress to the garage for the night, so I'm not sure how the cleaners didnt notice. They took care of it without issue and had a professional service come clean the mattress, which was effective, but we had to let the mattress dry out that night and lost the previous night on the phone trying to take care of it and washing stuff. And I felt terrible that I hadn't noticed it the first night so my kid slept up there. That was pretty frustrating.
It is hard to give a fair rating because I felt like that was very bad, but for the most part we enjoyed our trip and most things were good. But the cleaning needs to be much better.