This only allots 1500 characters and that is not enough space to review everything that happened to us in this property and dealing with this rental group. This place was FILTHY, to put it lightly.
-steps/upstairs floor & wall spots COVERED in black dog hair (we didn’t bring a dog)
-towels left by housekeeping on bed (4 towels, 2 hand towels and washcloths) COVERED in long, black human hair with multiple stains. (I have pale blonde hair)
-Dog hair all over floor vents
-Extreme dust buildup on air filter vents
-same long black human hair COVERED pillows and bed linens
-A bunch of hair strewn across bathroom (vents, in shower, on ceiling, on vanity)
-Dried food residue left on kitchen utensils (dried strawberries and other substances left to mold in drawers on cutting boards)
-1/2 inch of dust buildup under bed
After finding all of this, housekeeping returned, but these things still weren’t cleaned! The towels still had hair!! calling AGAIN after housekeeping left we were told that because it was Friday that there was no one available to help us until Monday when they returned to office. My husband and I had to use our own beach towel for the entirety of our stay due to this properties cleanliness issue. After finally speaking with someone on Monday late afternoon he told me that cleaners “don’t have time to clean the whole house” to justify the photos I sent him.
We were threatened to not receive an agreed upon refund until we agreed not to post a negative review.