Arrived and could not open the door. Only instructions included a code. Called numerous times and was told it worked, then was given 2 different codes. The ‘inspector’ came out and turned a knob under the door knob and it worked. I apologized and told her I had never seen one like this and she abruptly informed me all locks are like this. WE have been to Hilton Head a minimum of 30 times in 54 years of marriage and this is NOT the case. Air conditioner was broke!!!! i had to beg them to get someone out and they kept telling us, it takes time to cool off. We arrived at 2:45pm and at 8:00pm it was 81 degrees in the house. The write up said it was renovated in 2021?!?!? The house was filthy and I begged them to clean the vents as my husband has breathing problems-never done. I took a ton of pictures of the vents, cob webs, black mold in the master shower, russet on the vents,etc.!!!! Not sure the inspector ,who over sees the ‘cleaning crew’ paid any attention to the finished job. She is also the person who told us she’d get someone out right away to clean-and she also said re the ceiling vents’ this is not my job, and I am not doing it…I will make sure they get out here to clean-NEVER happened. Property had a lot of potential, if someone cared.