Went big and rented this spectacular home for our spring break, stayed nearby in past and admired this home. 3 days before leaving was called by rental saying the private pool was under construction and unusable. They were kindly letting me know after receiving the request forms and payment for heating the pool. Claimed they had just learned this and blamed the owners. Offered $1000 back. It costs $850 to heat the pool and still charged me for bike rentals so my refund was $850. If I had been informed with appropriate time, could have had a chance to find another comparable home. In 2 days, best I could do was get a room at the Omni in addition to the home so kids could have heated pool to swim in. Rental co offered passes for the rec pool (it wasn’t heated, and a ymca type facility...not ideal for vacation swimming) I was told workers would be there 2 days max, to “ease my mind” with the noise etc....they were there everyday starting at 8am blaring music. They were nice and turned down when asked. Workers trucks took our parking in driveway or blocked us in numerous times, again they were nice and would move, but the extra hassle isn’t ideal for vacation and the amount of $ this home still cost us. Rental company said the weather was the hold up on work on pool, and I did ask the workers myself what all was going on. Said they were just called and started 3 weeks prior and was no hold up with weather, it was special ordered tiles. Felt like there was dishonesty with what I was told, and shady business with how things went down. The rental company did offer us to cancel, but how do you explain to kids and family that we were dealing with a breach of contract, and canceling their spring break?!?!? It’s a gorgeous home, the bedding was dirty on first level and lots of lightbulbs out, but breathtaking views of ocean and beach. With the private pool it’d be perfect, like I had hoped and planned for. Would never had rented this home without the private pool, it was top of our list as a must.