Check in process was easy, but when we got to the condo, cleaning crew was still inside. We weren't able to access the condo until 2 hours after check in time. Wasn't a huge deal, but it was a small hiccup. Our kids killed time by jumping in the pool while we waited.
The good:
Location was great - right down the road from Sea PInes Shopping Center, and we rented bikes from Peddling Pelican (located in that shopping center).
Easy bike ride to Sea Pines Beach Club. with our children and all of our beach gear.
Great first floor access, which backs up to golf course, made it easy to take our dog outside.
Pool was not crowded, and a nice cool temperature, which is not always the case for pools in August in HHI.
Washer and dryer worked great. So important to have when staying at the beach.
The bad:
Master bed was VERY firm. We like a firm bed, but it was too firm for our liking.
Living room furniture wasn't very comfortable.
Master bath water pressure in sink was low. Sink didn't drain well.
Master bath light bulbs all burnt out and management company was quick to bring 3 more. That was nice.
Kitchen could have used better frying pans and cookie sheets.
Couldn't add any apps to TV - would have liked to log in to our own YouTubeTV, but it is password protected.
Overall, we enjoyed our trip,. but not sure we would stay here again.