Check in was fine - the key didn't work so I had to call the prop mgr and they brought the right key. The keypad didn't work so I had to wait around one day until the maintenance person could look at it. He couldn't fix it so that was kind of a waste of time. PROS - The unit was recently remodeled. It was very small, but I was expecting that. I wasn't expecting the bedroom to be the first thing you saw when you walked through the front door. Overall, the location was awesome. Right at the beach and there were plenty of businesses around (eating, shops, etc). Parking was fine, if you were lucky to get a spot under the condos. The condo was well stocked with plenty of towels, considering there wasn't a washer dryer in the unit. CONS - It had a harsh, chemical smell upon entering. Not sure if it was from the cleaners or something else. The sofa was a bit tired and could probably use a replacement. The bathroom was tiny. This condo is really good for one maybe two people but any more than that and I would say you would be tripping over each other. The bedroom was so small that the queen bed barely fit into it. It was just fine for what I needed and I would recommend it. Just be aware that it isn't large and you won't have a ton of space. But who stays in their ocean front condo all day anyway??