Our family stayed here for 5 nights. (We left this morning) the description said “brand new and beautiful” it is certainly not either. There were many many problems with the house and property. When we got there, we had to come and clean for 1 1/2 hours before we could even unpack. There was pubic hair in and on the toilet, drains didn’t drain or toilets flush well, hot water took 10 mins to get hot. The walls were stained and dinted, beds very very uncomfortable. The quilts were bleached stained and we couldn’t tell if clean, so we had to wash them all over again.
They only left one dishwasher tab, one roll of toilet paper per bath room, one roll of paper towels and 1 trash bag. This was for a 5 day stay. We had to go and buy products even though we did all of our shopping before coming.
This is not an easily access part of Hilton Head. We were told it was a 5 min bike ride. But it was actually a 20 min one to the beach. Which is too long to do daily as we normally do when coming. You can also not walk to the beach as it would take 40 mins.
If you are coming to enjoy walking/riding down to the beach and have a nice place to come back to, this is not it. If you are going to just be here to sleep and be out all day then it would be better. But the beds are really not comfortable so it was hard to sleep.
They do have good internet and the air conditioner was fine. But that is all.
If there would have been a way to request a refund and then stay in a different place I definitely would have!! I do not recommend this place to anyone who wants a nice, clean condo. It is also not friendly for anyone who can not climb stairs. As all the bedrooms are up a long flight of stairs. We have someone who can not climb and they had a very very hard time.