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Opiniones sobre Super 8 by Wyndham Heyburn/Burley Area

2 out of 5

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 518 de 1000 opiniones" "
Evaluación: 8 - Bueno. 362 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 61 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 31 de 1000 opiniones" "
Evaluación: 2 - Terrible. 28 de 1000 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose A

Se hospedó 1 noche en abril de 2023
Respuesta de Donald GM el 4 may. 2023
Thank you for your rating.

10/10 Excelente

José Antonio

Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Jose Antonio

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Falta personal q hable español
Se hospedó 1 noche en septiembre de 2022
Respuesta de Donald GM el 12 sept. 2022
Thank you for your feedback. Unfortunate I do not have staff in the evening that currently speak Spanish. Most of them work during the day.

2/10 Terrible

Francisco

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
La reseccionista estaba atendiendo mal
Se hospedó 1 noche en agosto de 2022
Respuesta de Donald GM el 30 ago. 2022
Thank you for letting me know about your stay. I will go back and watch and listen to the cameras so that I can teach my staff.

10/10 Excelente

Kevin

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Raul

Se hospedó 2 noches en julio de 2021
Respuesta de Madi el 15 jul. 2021
Dear Raul, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Heyburn/Burley Area. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Madi Halvorsen General Manager Super 8 Heyburn

8/10 Bueno

Víctor A.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Amie el 26 dic. 2019
Thank you for taking the time to rate your recent stay with us. We are glad you enjoyed your stay with us and we look forward to seeing you again soon. If we can be of any assistance in the future please let us know.

6/10 Aceptable

Bobbi

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The only thing I didn’t like was when we got off the elevator you were hit with the odor of someone smoking something they shouldn’t be. You could smell it all the way down the hall. There were no smoking signs. It was just really gross smelling
Se hospedó 1 noche en abril de 2024
Respuesta de Jennifer Bouchard General Manager el 19 abr. 2024
Hi Bobbi,We are so sorry you had this experience. We take great pride in the cleanliness of our hotel including the smell, this is a nonsmoking property and please rest assured we take this instance very seriously.We hope you choose Super 8 again when in the area.

10/10 Excelente

Janet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A good stay for a good price
Se hospedó 2 noches en abril de 2024
Respuesta de Jenn Bouchard General Manager el 9 abr. 2024
Thank you for your kind review! We hope to welcome you back the next time you are visiting Heyburn.

10/10 Excelente

Gordon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for the price
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard -General Manager el 3 abr. 2024
Thank you Gordon, for the great rating. We hope to serve you again soon!

10/10 Excelente

Paul

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Central, safe, clean, friendly staff. Pool.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 26 mar. 2024
Thank you for your Review, Paul! We appreciate you choosing Super 8 as your favorite hotel in Heyburn, Idaho!

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is the third time I've stayed at this property and it's always been very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 26 mar. 2024
Thank you for your review Ronald! We are happy that you are enjoying your stays at Super 8 Heyburn and look forward to welcoming you back on your next trip to the area.

10/10 Excelente

Kathleen

Viajó con su familia
Le gustó: Servicios
Quick and kind check in personnel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 19 mar. 2024
Hi Kathleen,Thank you so much for your review. Our team takes great pride in providing a great hospitality experience for our guests ans we appreciate you recognizing that.Hope to see you soon on your next trip through Heyburn

10/10 Excelente

Randy Jay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Employees were amazing, what a wondermus stay. Breakfast was good, strawberry waffles, yummy!
Se hospedó 2 noches en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 18 mar. 2024
Thank you Randy for your review! We are thrilled you enjoyed your stay and the strawberry waffles.We look forward to your visit with us an your next trip to Heyburn.

10/10 Excelente

Kristyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and updated rooms. Comfortable beds. Easy access location. Will stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 18 mar. 2024
Thannk you Kristyn for your review! We are thrilled to know you will be back and appreciate you choosing Super 8 when visiting Heyburn

6/10 Aceptable

sherry, Livingston

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
This is a very old hotel & they do the best they can with their limited budget
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 18 mar. 2024
Hi Sherry,Sorry to hear we did not exceed your expectations. We are always striving to improve and appreciate your feedback.

8/10 Bueno

Thomas, Driggs

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place was clean however dog area wasn't. That is not the fault of the hotel especially in winter . It's the dogs parents that do not clean up after them selves. It was extra dirty
Se hospedó 2 noches en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 14 mar. 2024
Thank you for your review! We have our maintenance team looking after the dog area each day and will work even harder to ensure it is clean. We look forward to your next stay with us.

8/10 Bueno

Matt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick stay, served my needs well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenn Bouchard General Manager el 14 mar. 2024
Awessome, great to hear! Looking forward to your next stay with us.

10/10 Excelente

Joe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 4 mar. 2024
Thank you Joe for rating us 5 out of 5! See you next time you are in the area

10/10 Excelente

Dan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly front desk lady nice clean room
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 4 mar. 2024
Thank you Dan for rating us 5 out of 5! See you next time you are in the area

10/10 Excelente

Joe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean facility with friendy staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 4 mar. 2024
Thank you Joe for rating us 5 out of 5! See you next time you are in the area

10/10 Excelente

Sally

Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a very nice room. I appreciated it being pet friendly. They have a very nice area for dogs with poop bags, which is a plus. The beds were comfortable and the room was clean and inviting.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 4 mar. 2024
Thank you Sally for rating us 5 out of 5! Glad you and your pup were comfortable and well taken care of.See you next time you are in the area

10/10 Excelente

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value for the money
Se hospedó 2 noches en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 4 mar. 2024
Thank you Andrea for rating us 5 out of 5! See you next time you are in the area

2/10 Terrible

Kristin

No le gustó: Personal y atención
I paid for the hotel online through Expedia because my husband and daughter were traveling. When my husband arrived, he was told that they hadn’t received payment and told him he had to pay. He wasn’t aware that I had paid, since I had told my daughter; my husband had gone in to check in. When I sent him the receipt the hotel staff didn’t know how to refund the money; seems like a scam where hotel personnel are taking money for themselves.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Hi Kristin,I'm sorry you had that experience as we have a couple new team members and are doing some training. Thank you for staying with us and hope to see you again.

8/10 Bueno

Roxanne

Se hospedó 1 noche en enero de 2024
Respuesta de Jenn Bouchard General Manager el 26 mar. 2024
Thank you for your review Roxanne! We hope to see you on your next trip to Heyburn.

8/10 Bueno

Guadalupe

Le gustó: Limpieza, personal y atención
It was just convenient for my stay .
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thank you for your review and hope tto see you again soon!

10/10 Excelente

Cheryl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thank you for the 5 star Review!

8/10 Bueno

Donovan, Belgrade

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stay here frequently and they are always good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thank you for choosing Super 8 Heyburn as your "Go to" hotel! We appreciate your continued stays with us and look forward to welcoming you back.

10/10 Excelente

Ronald

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cross country adventure
Clean & friendly, will stay again when the opportunity arises
Se hospedó 1 noche en enero de 2024
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thank you for the kind review! We look forward to welcoming you back when the opportunity arises!

8/10 Bueno

Corey

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was not good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thank you for the feedback! We are constantly working to improve and impress so please try us again on your next trip to the area.

10/10 Excelente

LaNae

Viajó con su pareja, Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed here for my wedding weekend during Christmas Eve weekend. The front desk staff were so friendly and kind. They remembered it was a big weekend for me and cared enough to ask how our day went and congratulated us. My maid of honor stayed there as well and my daughter. We also had support animals and they were friendly to them too. I've stayed here before and will continue to do so.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jenn Bouchard General Manager el 19 feb. 2024
Thnk yuo for the great review! We are so hapy to hear we were able to help make your wedding day rememberable. We look forward to your next stay at Super 8 Heyburn!

10/10 Excelente

Craig

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Donald GM el 18 dic. 2023
Thank you.

10/10 Excelente

Trudy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Donald GM el 18 dic. 2023
Thank you.

4/10 Mediocre

Binkley

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
The young lady was polite at check in but did not offer a solution for not being able to use laundry. No suggestions on one close by or to use hotel machines. I was out of clean clothes and the laundry was our biggest factor in choosing this location. The parking lot was had to use was completely muddy. mud all over shoes and vehicle and I dropped a suit case. The guy at check out could care less about my stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Donald GM el 18 dic. 2023
Sorry for the inconveinences that occured.

10/10 Excelente

Kristina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Donald GM el 18 dic. 2023
Thanks.

10/10 Excelente

kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Beds were comfy. Room was quiet and clean. Pool area was TOO cold to swim. Check in was great! The parking lot was so dangerous with all the compacted ice!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 30 nov. 2023
Thank you for the feedback. I did adjust the Temp up in the pool room after getting this information.

8/10 Bueno

Eleesha

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean but a few outlets didn't work and the parking lot was snowy and icy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 28 nov. 2023
Thank you for that information I have let the maintenace staff know to address the outlets. We have been clearing and saltling sidewalks as needed. I have contacted my plow company to come a bit more frequent during snow falls.

4/10 Mediocre

LeeAnn

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed two nights and both night were super noisy. Door's slamming, kids screaming and running up and down the hallway all until well after 1am. We called the front desk and complained but it didn't stop. The room wasn't as clean as it should have been and the chairs in the room were filthy. The water reservoir for the coffee pot in the room was disgusting and full of crusty, chunky stuff. The breakfast was sparse and when my husband went down at 3 minutes after 9am everything had already been put away and there wasn't even coffee. The only positive thing was the bed was actually comfortable. That was it. We stay in Burley several time's a year and normally stay at the Best Western down the street but we thought we'd try somewhere different this time, big mistake. We won't be staying here again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Donald GM el 28 nov. 2023
Thank you for the feedback. I have instructed staff to be inforecefull when it comes to noise complaints and to keep and eye on the camera if guest are comlaining about hallway noise. I have show Housekeeping your feedback so they can address those items. .

4/10 Mediocre

Paul

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The front desk was AMAZING!!! We never got our room cleaned the whole time we were there!!!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Donald GM el 28 nov. 2023
Thank you for your feedback. I am sorry about the rooms not getting cleaned. I instructed the HK of Thanksgiving to only service rooms that were checking out. That way they could enjoy the holiday with family sooner. On Friday I did the same things since the Snow kept 3 of the Housekeepers from being able to make it into work.

10/10 Excelente

Valerie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 24 nov. 2023
Thank you.

10/10 Excelente

Anna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Entrance is hard to find in dark. Receptionist was very nice and helpful.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 21 nov. 2023
Thank you for your feedback.

10/10 Excelente

Bonita

Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 18 dic. 2023
Thank you.

10/10 Excelente

Rebeccah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, Functional, Easy
Exactly what we needed when driving cross-country with our dog. Nothing fancy, but a quiet good night's sleep before getting back on the road!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 14 nov. 2023
We are happy to hear you enjoyed your stay.

8/10 Bueno

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 14 nov. 2023
Thank you.

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Hotel
We had a beautiful, big room to stay in. It was quiet and also provided a really nice breakfast in the morning.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Donald GM el 8 nov. 2023
Thank you.

10/10 Excelente

Brandon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I found that the room was great, quite and clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de Donald GM el 8 nov. 2023
Thank you.

10/10 Excelente

Janet

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s a nice place to stay. We were comfortable. 🤗
Se hospedó 2 noches en octubre de 2023
Respuesta de Donald GM el 30 oct. 2023
Thank you.

8/10 Bueno

Gabrielle

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Just an older hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Donald GM el 30 oct. 2023
Thank you for your feedback.

10/10 Excelente

terry

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Donald GM el 30 oct. 2023
Thank you for your rating.

8/10 Bueno

Cupertino

Se hospedó 1 noche en octubre de 2023
Respuesta de Donald GM el 15 nov. 2023
Thank you for taking time to rate your stay.