Exterior

Opiniones sobre The Westin Washington Dulles Airport

4 out of 5
The Westin Washington Dulles Airport
2520 Wasser Terrace, Herndon, VA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 648 de 1001 opiniones" "
Evaluación: 8 - Bueno. 195 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 63 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 45 de 1001 opiniones" "
Evaluación: 2 - Terrible. 50 de 1001 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen servicio y agradable y conveniente para el viajero
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager el 16 dic. 2023
Dear Elio, Thank you for your perfect rating of The Westin Washington Dulles Airport. We are thrilled to know you enjoyed your time with us, and that you especially loved our thoughtful hospitality and dynamic location. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro General Manager

8/10 Bueno

Carolina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager el 16 ago. 2023
Dear Carolina, Thank you for sharing the nice rating about your experience at The Westin Washington Dulles Airport. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Lucas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El persona muy agradable en especial de comedor , lo que no me gusto fue el wifi pago
Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager el 27 dic. 2022
Dear Lucas, Thank you for sharing your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased our associates exceeded your expectations. However, we regret your disappointment with the Wi-Fi costs. Please know these fees are listed on our hotel's website to keep our guests informed, and we appreciate your comments. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the D.C. area. Be Well Be Westin,Steve WiederGeneral Manager

8/10 Bueno

Hernan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bonito h comodo hotel No habia servicio de restaurante o comidas en la noche
Se hospedó 1 noche en septiembre de 2022
Respuesta de General Manager el 6 sept. 2022
Dear Hernan, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We are glad you enjoyed many aspects of our hotel. We appreciate all of your feedback, the positive as well as the things that would have advanced your experience. It was a pleasure hosting you, and we look forward to welcoming you again soon. Be Well Be Westin,Steve WiederGeneral Manager

10/10 Excelente

Ivonne

Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 14 jul. 2022
Dear Ivonne, thank you for the perfect rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you at The Westin Washington Dulles Airport, and we hope to see you again soon. Be Well Be Westin, Steve Wieder General Manager

2/10 Terrible

Evelyn

Se hospedó 1 noche en abril de 2022
Respuesta de General Manager el 14 abr. 2022
Dear Evelyn, thank you for your recent visit and also for your review. We want to extend our apologies for the inconveniences you experienced. We hope that you will stay with us again so that we can provide you with the exceptional hospitality for which we are known. We wish you all the best with your future travels. Be Well Be Westin, Joel Fuller, General Manager

10/10 Excelente

Fredy, Polk City

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cerca del aeropuerto
Se hospedó 2 noches en febrero de 2022
Respuesta de Kristina el 7 feb. 2022
Thank you for your review. Your feedback is very important for us and also, thank you for staying with us here at the Westin Dulles and we are thrilled to hear that you enjoyed your stay!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Front Office Manager el 11 jun. 2021
Dear Guest, thank you for your rating of The Westin Washington Dulles Airport. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Be Well, Be Westin, Yours in hospitality, Alexis Cranfield, Front Office Manager, Westin Washington Dulles Airport Hotel

10/10 Excelente

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience. Very service oriented.
I had an outstanding experience from check-in, shuttle to the airport, breakfast, luggage service all the way to check-out. Everyone was super courteous and pleasant. They made me feel welcome and bent backwards to make sure I was well serviced. The hotel was clean, comfortable and beautiful. The bed was very comfortable. Recommend a 100%.
Se hospedó 1 noche en enero de 2021
Respuesta de Front Office Manager el 21 ene. 2021
Dear Janice, thank you for the invigorating review of The Westin Washington Dulles Airport and for your kind recommendation. We are thrilled to read about your enriching stay and how much you enjoyed our rejuvenating property as well as our thoughtful hospitality. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area. Be Well, Be Westin, Yours in hospitality, Alexis Cranfield, Front Office Manager, Westin Washington Dulles Airport Hotel

10/10 Excelente

Donald

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2020
Respuesta de Front Office Manager el 30 dic. 2020
Dear Donald, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Westin Washington Dulles Airport, and we look forward to welcoming you back soon. Be Well, Be Westin, Yours in hospitality, Alexis Cranfield, Front Office Manager, Westin Washington Dulles Airport Hotel

4/10 Mediocre

Pablo, ciudad de mexico

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Sin agua caliente!
Increíble que en un hotel de la calidad de Westin la regadera tome 30 minutos en salir agua caliente un sábado en la mañana.
Se hospedó 5 noches en agosto de 2018
Respuesta de Front Office Manager el 30 ago. 2018
Dear Paul, we would like to apologize for the issues you encountered during your stay. As you have experienced in the past from being a guest with our brand, this type of stay is not typical of our hotel and the service we deliver. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate your feedback and hope you will choose to stay with us again so we can show you the great stay you are familiar with and deserve.    Be Well, Be Westin,  Yours in hospitality, Valerie Orori, Front Office Manager

8/10 Bueno

Jon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was priced well and the for yhe most part the staff I dealt with were nice. The check in clerk lacked personality but the bar staff was really nice. My waiter for the breakfast buffet seemed to lack experience and was in a hurry to give me my bill and request my vouchers. Overall these were minor things and I enjoyed my time there. The property is only about twenty five minutes from downtown Wasington eith little traffic.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Dear Jon, Thank you for the positive rating of The Westin Washington Dulles Airport and for choosing us. We are pleased to read you found us to be of good value and that our optimal location worked well for your plans. While we appreciate your comments about our attentive associates, we are sorry for the service issues you experienced with some of our team members. We will address this appropriately as we continually strive to improve our guest experience. Thank you again for your patience, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Xintian

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 15 may. 2024
Dear Xintian, Thank you for choosing us and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Rosemary

Viajó por negocios
The gym and restaurant were very nice. The staff was lovely.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 8 may. 2024
Dear Rosemary, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates and excellent amenities exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

6/10 Aceptable

Gregory, Golden

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Lobby of this hotel appears modern and clean. The rooms are a different story!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 5 may. 2024
Dear Gregory, Thank you for taking the time to share your honest evaluation of our hotel. While we appreciate your comments about our well-maintained property, we offer our apologies for any oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us, and we are disappointed this was not your experience. We have escalated these issues to the appropriate individuals, and we appreciate your patience. Thank you again for your feedback, and we hope to welcome you back for the immaculate visit you deserve.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

RASHED, Corvallis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice & quiet
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 3 may. 2024
Dear Rashed, Thank you for choosing The Westin Washington Dulles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Carrie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy and safe!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Carrie, Thank you for being our guest at The Westin Washington Dulles Airport and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. We appreciate your business, and we hope to see you again soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Ameer, Martinez

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Ameer, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous compliments, and we are glad you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Emanuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
N/a
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Emanuel, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Joseph

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was fast easy and friendly
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 20 abr. 2024
Dear Joseph, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are thrilled that our seamless check-in service and intuitive front desk associates exceeded your expectations. Thank you once more for your gracious feedback, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención
Shower curtain too short. Toilet plugs easily,low water flow.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Susan, Thank you for choosing us for your D.C. visit. We are pleased you enjoyed your overall stay. We are grateful for your specific feedback, and we will share your comments with the appropriate individuals as we continually strive to improve our guest experience. It was a pleasure accommodating you, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Arthur

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Arthur, Thank you for choosing us and for sharing your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Walid, Avon Lake

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 6 may. 2024
Dear Walid, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Suzanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Elegant high quality hotel with good food and services.
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 14 abr. 2024
Dear Suzanne, We are glad to know that you enjoyed your stay at The Westin Washington Dulles Airport and that your delicious dining experience at our in-house restaurant, Padella, made your visit even more special. All credit goes to our excellent chefs, who work very hard to create innovative, wholesome dishes in a sophisticated, high-energy atmosphere. We hope you will revisit the next time you are in the area.Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Anne

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Anne, Thank you for choosing The Westin Washington Dulles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Anika

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here on business for two days. Very polite staff, attentive restaurant manager and wait staff. Tasty and expansive breakfast buffet.In regards to the room itself, beds were super comfy, rooms were clean and spacious. I loved the bedside lavender oil roll on and all of the attention given to a good night sleep. For example, the bedtime/wellness beverage and food menu offerings. Overall a nice stay.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Anika, Thank you for sharing your feedback regarding your business stay at The Westin Washington Dulles Airport. We are thrilled to read your generous compliments, and we are pleased you loved our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. Our devoted associates are committed to providing intuitive and thoughtful hospitality, and we appreciate you for recognizing all that they do. Thank you again for the perfect rating, and we look forward to welcoming you back for another enriching experience.Be Well Be Westin,Gina Ferraro,General Manager

6/10 Aceptable

Stephanie

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property is run down. Furniture in lobby is dirty with rips. It’s in need of a refresh. Rooms are just ok. It is very convenient for traveling.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Stephanie, Thank you for sharing your thoughtful review. While we appreciate knowing you liked our optimal location, we apologize for not meeting your expectations with our accommodations. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Thank you again for your feedback, and we hope you will return as we would welcome another opportunity to show you why we are a great choice when visiting the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Ahmad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Ahmad, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. We loved accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed one night. It was great for what we needed
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Catherine, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Larry

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great nice place. Shuttle service is excellent and on time.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 7 abr. 2024
Dear Larry, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtfully crafted property enhanced your stay and that you particularly enjoyed the shuttle service we provide to the airport and local corporate offices. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Randy

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 7 abr. 2024
Dear Randy, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

yolanda, Marina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
Dear Yolanda, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5 stars
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Robert, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

kimberly

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Dear Kimberly, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Rayna

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 15 abr. 2024
Dear Rayna, Thank you for being our guest and for the positive rating. We are glad that from check-in through check-out, we were able to provide you with a pleasant stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

2/10 Terrible

Marc

Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 13 abr. 2024
Dear Marc, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well Be Westin,Gina Ferraro,General Manager

6/10 Aceptable

VIKRAM RAJA, Frederick

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 24 mar. 2024
Dear Vikram, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Israel, Albany

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Clean and spacious rooms and beds.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 20 mar. 2024
Dear Israel, Thank you for sharing your experience at The Westin Washington Dulles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you for choosing our hotel for your visit to this city, and we hope to see you again soon.Be Well Be Westin,Gina Ferraro,General Manager

8/10 Bueno

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was close enough to Dulles, but without being under the flight pattern. There was a group in the lobby when we checked in that were very loud and using offensive language to the point that we almost decided to cancel our reservation.
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 19 mar. 2024
Dear Cynthia, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. We are pleased to see your kind rating. However, we apologize that you were disturbed by the noise from other guests at the lobby. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. We hope you will return so we can provide you with the revitalizing stay you deserve.Be Well Be Westin,Gina Ferraro, General Manager

10/10 Excelente

yolanda, Marina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Services at the restaurant Raul was great
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 19 mar. 2024
Dear Yolanda, Thank you for staying at The Westin Washington Dulles Airport and for your feedback. We appreciate your gracious comments about the attentive hospitality you received at our in-house restaurant Padella. We are proud of their commitment to providing exceptional service. We will enjoy sharing your compliments with them and acknowledging their devotion to enriching guest experiences. Thank you again, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing! The shuttle driver picked us up at the airport, told us how to best get in to DC, then took us to the nearest metro station, picked us up after and even took us to a store to get things we needed. He alone went above and beyond, but in the evening, we went down to the bar for a few drinks. The bartender was fabulous, and w met some great new friends there! Couldn't have been any hapier with the whole experience!
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 18 mar. 2024
Dear Nancy, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtful hospitality advanced your stay and that you particularly enjoyed the shuttle service we provide. Thank you again for your kind compliments regarding our excellent shuttle drivers dedicated to enhancing our guest's experience; it will be a pleasure to recognize them for their efforts. We are also glad you had a great time at our Padella Lobby Bar, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Linda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect hotel for early Dulles departure!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 14 mar. 2024
Dear Linda, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Sherry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to spend the night before an early morning flight out of Dulles. The hotel restaurant was great and so were the drinks. Shuttle to airport runs every 30 minutes.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Dear Sherry, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you mentioning the delectable food and drinks we serve, and we hope to see you again soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Mary Jo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, clean, easy access to what we needed it for.
Se hospedó 1 noche en marzo de 2024
Respuesta de GENERAL MANAGER el 12 mar. 2024
Dear Mary, Thank you for writing a review of your time at The Westin Washington Dulles Airport. We are pleased we could be a part of your visit to our nation's capital. Thank you once more for mentioning how much our convenient location, combined with our hospitality and accommodations, provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro, General Manager

6/10 Aceptable

Sarma

Le gustó: Limpieza, personal y atención
The hotel was nice enough, but the refrigerator didn’t work, there was no ice bucket, and we had to pay for parking, which seems ridiculous to me, considering the location
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 18 feb. 2024
Dear Sarma, Thank you for choosing us for your D.C. visit. We are pleased you enjoyed your overall stay. We are grateful for all of your feedback, and we will share your comments with the appropriate individuals as we continually strive to improve our guest experience. It was a pleasure accommodating you, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro, General Manager

8/10 Bueno

Nkechi, SILVER SPRING

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel near Dulles with a convenient shuttle to the airport
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 18 feb. 2024
Dear Nkechi, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 Excelente

Kirthi

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
This has been my go to Hotel every time I visit northern VA area.
Se hospedó 2 noches en febrero de 2024
Respuesta de GENERAL MANAGER el 17 feb. 2024
Dear Kirthi, Thank you for choosing The Westin Washington Dulles Airport again for your visit to the D.C. area. We appreciate your kind rating. Thank you again for being a loyal guest, and we look forward to many more visits with you.Be Well Be Westin,Gina Ferraro, General Manager

10/10 Excelente

Teresa Beatriz

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 15 feb. 2024
Dear Teresa, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for your generous rating, and we look forward to welcoming you back very soon. Be Well Be Westin,Gina Ferraro, General Manager

10/10 Excelente

Saiful

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 12 feb. 2024
Dear Saiful, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for being our guest, and we look forward to welcoming you back very soon. Be Well Be Westin,Gina Ferraro, General Manager

10/10 Excelente

Tongkun

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en febrero de 2024
Respuesta de GENERAL MANAGER el 12 feb. 2024
Dear Tongkun, Thank you for sharing your feedback regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous compliments, and we are pleased you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager