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Opiniones sobre Days Inn by Wyndham Hernando

2.5 out of 5
Days Inn by Wyndham Hernando
943 E Commerce St, Hernando, MS

Opiniones

6,6
Evaluación: 10 - Excelente. 39 de 170 opiniones" "
Evaluación: 8 - Bueno. 50 de 170 opiniones" "
Evaluación: 6 - Aceptable. 30 de 170 opiniones" "
Evaluación: 4 - Mediocre. 22 de 170 opiniones" "
Evaluación: 2 - Terrible. 29 de 170 opiniones" "

6,8/10

Limpieza

7,2/10

Personal y atención

6,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room and bathroom very clean. Beds comfortable.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 7 may. 2024
Hello Michael,We are delighted to hear that you found our rooms and bathrooms to be very clean and our beds comfortable. Your kind comments are truly appreciated, thank you for sharing your positive experience with us.

2/10 Terrible

Deloris

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
At check in a child was at the front desk and had to run to get the employee to check me in. I asked for additional towels and requested no service and was questioned for the reasons. The towels were very rough and the towel for the floor when you get out of the shower was stained.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Deloris, We appreciate you sharing your experience with us. We'll review our check-in procedures to ensure a smoother process for our guests going forward. Your feedback on the towels will be passed along to our housekeeping team for their attention. Your insights help us improve our services for all guests.

8/10 Bueno

Robert

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Robert,We appreciate you taking the time to review our hotel. Feel free to reach out to us directly with any further feedback. We hope to welcome you back soon!

8/10 Bueno

Terry

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 6 feb. 2024
Hello Terry,Thank you for choosing our hotel for your stay. We appreciate your support and we're glad to hear that you had a positive experience. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay.

6/10 Aceptable

Marcus

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 8 ene. 2024
Hello Marcus, We appreciate you choosing our hotel for your stay. We regret to hear that your experience wasn't perfect. We encourage you to reach out to us directly to provide specific feedback so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future and provide a better experience.

10/10 Excelente

Edwin

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 24 dic. 2023
Hello Edwin,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a wonderful experience. We strive to provide the best service and create lasting memories for our guests. Should you have any further feedback or need assistance in the future, please feel free to reach out to us directly. We hope to welcome you back again soon!

8/10 Bueno

Austin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 11 nov. 2023
Hello Austin,Thank you for leaving your review. We appreciate your feedback and apologize if there were any inconveniences during your stay. We strive to provide a positive experience for all our guests and will take your comments into consideration for future improvements. Please feel free to reach out to our management team with any further concerns.

4/10 Mediocre

Donald

No le gustó: Estado de la propiedad e instalaciones
Could not get hot water in the shower
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 4 nov. 2023
Hello Donald,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We highly value your comments and will address this matter with our team to ensure that this issue does not occur in the future.

2/10 Terrible

Jessica

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They charged me a $200 deposit for a registered service animal. They said they had free breakfast which was joke it was stale Frosted Flakes with warm milk and twinkies and ding dongs in a mini fridge. The rooms were disgusting, floor boards were ripped up Holmans satins on bedding. Door to bathroom would even close past toilet with out aggressive force. Tv remote was broken and taped together. There was a huge hole under the kitchen sink by plumbing.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 30 oct. 2023
Hello Jessica,Thank you for sharing your feedback with us. We apologize if our breakfast options did not meet your expectations. We appreciate you bringing the issues with the room to our attention, and we will address them with our team. We strive to provide a comfortable and enjoyable stay for all of our guests, and we regret that we fell short in this instance. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.

8/10 Bueno

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 24 oct. 2023
Hello Laura,Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

10/10 Excelente

Jimmy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Manager el 21 oct. 2023
Hello Jimmy,Thank you for the 10 out of 5 rating! We're thrilled to hear that you had such an outstanding experience. We look forward to welcoming you back soon!

8/10 Bueno

Roseann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were very well kepted- clean.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 17 oct. 2023
Hello Roseann,Thank you for your kind feedback! We take pride in maintaining clean and well-kept rooms for our guests' comfort. We look forward to welcoming you back soon!

8/10 Bueno

Princets

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nothing special
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hi Princets,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

8/10 Bueno

Clyde

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager el 14 oct. 2023
Hello Clyde,Thank you for rating our hotel! We're glad you had a positive experience during your stay. Let us know if there's anything else we can do to improve your next visit.

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Days inn. The plumbing didn't work
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 10 oct. 2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excelente

Valeria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager el 27 sept. 2023
Hello Valeria,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excelente

Tracey, Hernando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have no complaints😍 I love lodging at Super 8
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 26 sept. 2023
Hello Tracey,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Bueno

Ashley

Le gustó: Limpieza, personal y atención
It’ll do
It was clean and quiet when I stayed here. The staff was nice and the location is really convenient. Right off the interstate with a couple food options near. They offered breakfast but it wasn’t anything great. Something better than nothing though
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 19 ago. 2023
Hello Ashley,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and location. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excelente

Tracey, Hernando

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really like this place
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager el 9 ago. 2023
Hi Tracey,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

4/10 Mediocre

Marjorie

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Looks are deceiving. Just dirty
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 25 jul. 2023
Hello Marjorie, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good rates, clean room, friendly staff.
Se hospedó 2 noches en julio de 2023
Respuesta de Manager el 24 jul. 2023
Hello Mark,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and comments about our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 Aceptable

Melissa

Viajó con su pareja, Viajó en grupo
Roms dirty Salisbury unfriendly
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 23 jul. 2023
Hello Melissa,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 Aceptable

Melissa

Viajó con su pareja
Le gustó: Limpieza
House keeping knocing on door before check ouy. Walked in yo my toom 2 tumes with out k ocking put clean towles on floor seall et v rudrmynjm
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 23 jul. 2023
Hello Melissa,We appreciate that you've taken the time to share with us regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 Mediocre

Angela

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room had roaches under the beds and mold along the floor surrounding the bedframe. Our bathroom door would not close all the way either
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 20 jul. 2023
Hello Angela,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 Terrible

Justin

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property that I stayed at was beyond unlivable I had to go get it at the hotel that was more stable and suitable for me and my wife
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 18 jul. 2023
Hello Justin, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excelente

Tavaris

Viajó por negocios
Le gustó: Limpieza, personal y atención
Im still waiting on my deposit
Se hospedó 1 noche en junio de 2023
Respuesta de Manager el 12 jul. 2023
Hi Tavaris,Thanks for sharing this with us and sorry that the deposit has not been returned yet. Please email our customer support team and we will be glad to check this for you.

10/10 Excelente

Melissa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff clean rooms bed bug free and protected
Se hospedó 1 noche en julio de 2023
Respuesta de Manager el 10 jul. 2023
Hello Melissa, Your kind review is appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 Aceptable

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Looked like the staff was short handed. Housekeeping came but didn’t deliver any towels. Flies in the room. Crinkle noise in ac unit. Very hard to fall asleep. The staff was nice.
Se hospedó 2 noches en junio de 2023
Respuesta de Manager el 5 jul. 2023
Hello Stephanie,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and comments about our housekeeping. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2/10 Terrible

JAMES

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The power got knocked out I had to leave…. I need my money refunded
Se hospedó 3 noches en junio de 2023
Respuesta de J el 21 jun. 2023
We have refunded all the guests who were here when the power went out. Please call the third party and get a refund from them. We do apologize for the inconvenience.

10/10 Excelente

Ken

Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 5 may. 2023
Hello Ken,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Bueno

Roland

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a budget hotel. The room was clean and large. The staff very helpful. Things that could be improved: -Two comfortable chair and a table would be nice. The room only had one office chair at the desk. - The breakfast items were very limited. Add a few more choices and have cold water available.
Se hospedó 2 noches en abril de 2023
Respuesta de Manager el 26 abr. 2023
Hello Roland, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

8/10 Bueno

Glenda

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 27 abr. 2023
Hello Glenda,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Bueno

Sharon

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 9 abr. 2023
Hello Sharon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excelente

Dan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in was very easy
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 21 mar. 2023
Hi Dan,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

Glenda

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Employee walks in on me without knocking, when driving back up from eating an employee was coming out of my room Scared to stay there wanted to change motels but expedia wanted to charGE me again I already paid 264.00 for 2 nights. NOT TO MENTION BLANKETS HAD BURN HOLES THE COMMODE LEAKED
Se hospedó 2 noches en marzo de 2023
Respuesta de Manager el 8 mar. 2023
Hello Glenda, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Weslley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Se hospedó 2 noches en febrero de 2023
Respuesta de Manager el 26 feb. 2023
Hello Weslley,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do consider us again on your next visit to the area.

10/10 Excelente

Eunitha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Manager el 29 ene. 2023
Hello Eunitha,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excelente

Barbra, Union

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was okay for our one night stay. We went to Tunica casinos from here and the drive was under a half hour and decent. The room was clean and the bed was very comfortable. The door seemed a bit janky as far as being secure. There was a gap on the side where you could see light from outside coming through. It makes me think of what bugs might come in through that, although I saw none. For New Years Eve, it was very quiet in the room. You can pull your car right up to the door which is nice. The breakfast area seemed very small, and the juice machine was out of order when we checked in, so we did not bother to see what might be there in the morning. The man who checked us in was nice and efficient. It did take quite awhile for the shower to get hot water running, but it eventually warmed up after a minute. There were 2 shampoos and no conditioner, but could just be an error. It was ok for what we needed but not outstanding.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Manager el 9 ene. 2023
Hello Barbra, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Bueno

neal, Ocean Springs

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Safe, quiet and easy access to restaurants
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 27 nov. 2022
Hello neal,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our access. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Bueno

Eunitha

Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 23 sept. 2022
Hello Eunitha, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Kimberly

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We did not stay at this place because the key would not open the door, they promised a king bed and there was two full beds, the smoke detector had no battery.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager el 7 sept. 2022
Hello Kimberly, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 24 ago. 2022
Dear Guest, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 Mediocre

James

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Staff at desk not friendly. We had reservation for 3 adults in a double room. Room only had towels/bath set for 2 people. When I went to front desk to request a third, was told I’d have to bring the two used sets before I could get a third. (I’m not housekeeping and not going to go get our dirty laundry and tote it from upstairs on back side to downstairs on front). I clarified that my reservation was for 3 adults and I require the room and necessities to be for 3 adults. I finally received a bath set. Property was run down. We will not stay here again. For the same price ($100 A night), we were able to stay at a much nicer hotel the rest of the weekend….and one that had continental breakfast. This motel has nothing.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager el 14 ago. 2022
Hello James, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

8/10 Bueno

Eunitha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was ok, except for housekeeping knocking on my door at 8:30. Then back at 9:00 I hollered to let them know I was still in my room, then they unlocked my door but the latch was on it. I called the front desk to let them know that they need “do not disturb” hangers for their doors. Other than that, my stay was pleasant.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 29 jul. 2022
Hello Eunitha, Thank you for sharing your experience. We truly appreciate the insight regarding our housekeeping as well as our front desk. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

6/10 Aceptable

Robert

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Nice pool
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 27 jul. 2022
Hello Robert, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

2/10 Terrible

Christian

Viajó con su familia
No le gustó: Limpieza
I reserved 4 rooms here. My room I had holes in one of the bath towels. Sunday morning the housekeeping man looked in the window of a room. Then at 9:00 am housekeeping knocked to clean the room. We are checking out at 11. Then I go to my car the man asked are you checking out. I told him we were still getting dressed. 5 minutes later he is coming in my room with his key peeking in the door. Really…. I have never experienced this at any hotel. I just told him we were still getting dressed. 11:00 is check out time. I really felt violated, and rushed out.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager el 25 jul. 2022
Hello Christian, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 Aceptable

Melissa

Viajó en grupo
There is nothing to like or dislike about this hotel. It's a place to sleep and change clothes. They SERIOUSLY NEED TO INVEST IN TOWELS. THEY WERE ROUGH AND DINGY. Some of them were pool towels.
Se hospedó 3 noches en julio de 2022
Respuesta de Manager el 7 jul. 2022
Hello Melissa, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excelente

Barry

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
Great place to stay, room was updated, clean and comfortable and affordable. Staff was nice, courteous and polite. Great customer service and great customer service and communication. Location is perfect by the interstate, yet quiet and lots of restaurants nearby.
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 24 jun. 2022
Hello Barry, We appreciate that you've taken the time to share with us regarding our staff and your insights regarding our location. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 Aceptable

Tiffany

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Manager el 18 jun. 2022
Hello Tiffany, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Bueno

Naisha

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2022
Respuesta de Manager el 1 jun. 2022
Hello Naisha, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,