Delighted you enjoyed your stay! Sounds like you had a fantastic time.

Thank you for sharing your feedback with us. We apologize for falling short of your expectations. We take your comments seriously and will address them with our team to ensure a better experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for a more positive experience.

Thank you for the 10 out of 10 Susan

Hi Shahed, Unfortunately, as you mentioned, the power outage was a situation beyond our control and this was restored shortly after you decided to leave. Checking in and staying at the Hotel was as any other day, and we understand it was your decision to leave and also agreed to have a credit note issued to you. We completely understand your frustration you may feel about not receiving a refund. But you were made aware that a refund will not be applicable as you decided to leave on your own. Thank you again for sharing your feedback with us. We value our guests' satisfaction and always strive to provide the best possible experience. We apologise for any inconvenience this may have caused you and hope to have the opportunity to welcome you back under better circumstances in the future.

Thank you for your time and review Natan

Thank you for your kind words! We're delighted to hear that you enjoyed the special feel of our hotel and that you found the lobby comfortable. We're also glad that you appreciated the stylish and unique design of your room, as well as the cleanliness. It's wonderful to know that you had a great time watching a Netflix movie with your husband.We look forward to welcoming you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

Thank you for your lovely feedback! We're thrilled to hear that you had a top-notch experience and that we could help make your anniversary weekend escape special. We take pride in providing a high-quality experience for our guests, and we're glad that you enjoyed the ambiance, service, and dining experience at our hotel. It's wonderful to hear that you were able to start your day with a refreshing swim and spa while taking in the gorgeous surroundings. We appreciate your kind words and hope to welcome you back for another memorable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable experience each time you stay with us.

Thank you for the 5 star review Melissa

Thank you for the 5 star review Elizabeth

Thank you for the 5 star review Malcolm

Thank you for your time and review Joanne

Thank you for sharing your experience! We're delighted to hear that you found our hotel charming and relaxing, and that you enjoyed dining in our gardens. It's wonderful to know that you appreciated the local produce highlighted by our restaurant, as we strive to offer fresh and delicious meals to our guests. We're glad that our team was able to provide you with a warm welcome and explain the facilities to you upon check-in.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

Thank you for your time and review Alison

Thank you for your recommendation! We're delighted to hear that you found our property beautiful and that you had a positive experience during your stay. We strive to provide a comfortable and enjoyable experience for all of our guests, and we appreciate your kind words.We hope to welcome you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

Thank you for the 10 out of 10 Maree

Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our property and that our staff was friendly and helpful. We're also glad to hear that you enjoyed the food at our restaurant. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.

Thank you for your feedback, and we're glad to hear that you enjoyed the bar staff and the comfortable room. We apologize for the inconvenience you experienced with the lack of handwash in the bathroom and the need to request an additional facewasher. We will work to ensure that these issues are addressed and that our guests have the necessary amenities for a comfortable stay.Regarding the air conditioner, sauna, indoor pool, and spa, we apologiSe for the inconvenience. We understand the importance of these amenities and are actively working to resolve the issues you mentioned. We appreciate your understanding and patience, and we hope that you will consider giving us another chance to provide you with the exceptional experience you deserve.If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to provide detailed feedback about your stay. We're glad to hear that you enjoyed the suite and the amenities, and that you found the hotel to be nicely maintained and renovated. We're also pleased to hear that you enjoyed the happy hour at the bar.However, we're sorry to hear about the issues you experienced with the front desk and the restaurant. Providing excellent service is a top priority for us, and we apologize for any inconvenience you experienced. We will work to address these issues with our team to ensure that they are properly trained and equipped to provide the best possible service to our guests.Regarding the restaurant, we apologiSe for the below-average experience. We appreciate your feedback and will work with our culinary team to improve the quality of our food and the service provided. We will also take your comments into consideration when reviewing our wine list.We hope that you will consider giving us another chance to provide you with the exceptional experience you deserve. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Ryan - Thank you for the 5/5. We look forward to hosting you again in the future.

Thanks for your time and review Isabella. We look forward to welcoming you back in the near future

Thank you for the review Fiona.

Greetings Nagendra, We sorry that your stay did not live up to your expectations. Yes unfortunely, the sauna was out of order - We really sorry about this. These mechanical things can happen. You'll be glad to hear that its all fixed now. Looking at your reservation, you've booked a loft room which, is our smallest and cheapest standard room. We would invite you to book a suite or an executive suite next time. Thank you

Thank you for your time and review

Thanks for your time and review Brian

Hello Sharon,Thank you for your kind words. We look forward to you returning to stay with us again soon.

Hello Rina,Thank you for your lovely review! We are glad you enjoyed your stay and we hope to see you again soon.

Thank you for your 5 star review Dana

Hello Patrick,Thank you for the positive feedback, we look forward to having you stay with us again.

Hello Gehan, Thank you for your lovely feedback. We look forward to seeing you again.

Thank you for your lovely feedback. We look forward to having you stay with us again soon.

Greetings Caitlin,Thank you for the 5/5 we hope to host you again in the near future.

Hello Daniel - Thank you for the 10/10 rating! We look forward to hosting you again soon.

Hello Ruth - Thank you for your 10/10 rating! We look forward to having you stay with us again in the near future.

Hello Mark - Thankyou for your positive feedback! We look forward to seeing you again.

Hi Robert,Thanks for your time and review. Thank you for pin pointing areas of work. We thank you for your feedback and time! Thank you

Thanks for your review. We thank you for your feedback and time! We sincerely apologise for the noise issues. Thank you

Hi John,Thanks for the 10 out of 10.We thank you for your feedback and time! Thank you

Thanks for your 4 star review. We thank you for your feedback and time! Thank you

Hi Holly,Thank you for your time and review. We look forward to your visit soon.

Hi Nicole,Thank you for the 5 start review. We look forward to your next visit.

Thank you for your time and review Daniel!

Greetings Esther, Thank you for your time and review. We cannot thank you enough for sharing your honest thoughts and feedback scores surrounding your stay.We look forward to welcoming you back in the near future.

Greetings Ran,Thanks for your time and review. This place is indeed an amazing place. We are glad you've enjoyed your stay. Thank you

Thank you for your time and review Simeon. Thanks for the 5 star review

Thank you for the 5 star review Colin.

Greetings Melissa, thank you so much for you review. It was such a pleasure having you stay with us and we really look forward to seeing you again

Thank you for your time and review Richard. We hope to welcome you back soon.