Hoteles con spa en Hengoed

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

"Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning)."

"El hotel por fuera es muy bonito, pero por dentro muy viejo y sucio (bañera sucia con pelos, secador y mandos pegajosos, paredes y techo llenos de papeles para tapar imperfecciones, cortina q nunca con mal olor, ventanas con pestillos rotos) con habitaciones oscuras y muebles antiguos. Sólo estuvimos 5 minutos en la piscina porque no se aguantaba el olor a cloro. El desayuno básico, de panes sólo tenían pan de molde y pregunté si tenían cola cao para mi hijo, y la respuesta fue no. "

"Such a fantastic location for accessing the beautiful Brecon Beacons. We had a three night stay in an “Executive Suite”. This has plenty of room, a stand-alone shower (though no bath in our particular room) and we didn’t notice any insects. Everything worked (well except the 2nd TV in the living area but we didn’t mind so didn’t report it) even sauna and steam room at the weekend which at other hotels has been an issue. Every member of staff we interacted with was friendly and helpful. Yes, a...

"Cool"