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Opiniones sobre Holiday Inn Helsinki - Vantaa Airport, an IHG Hotel

3 out of 5

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 328 de 1001 opiniones" "
Evaluación: 8 - Bueno. 440 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 155 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 47 de 1001 opiniones" "
Evaluación: 2 - Terrible. 31 de 1001 opiniones" "

8,2/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

RAPHAEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo el personal amable, la habitación muy cómoda, traslado al aeropuerto ida y vuelta. Tiene restaurante para cenar y el desayuno buffet muy rico
Se hospedó 2 noches en abril de 2024
Respuesta de Sanna, Front desk el 11 may. 2024
Dear Raphael,Thank you for your stay with us and for the feedback and review what you gave. We are happy to hear that your stay was excellent and our staff and rooms was what you expect. Its wonderful to hear that you enjoyed our restaurant services. Have a wonderful weekend and welcome again!

10/10 Excelente

cristina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cerca del aeropuerto, limpio, buena atención cómoda
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ramina el 25 dic. 2023
Dear Cristina,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!Sincerely yours,RaminaFront Office Desk

2/10 Terrible

Eileen

Le gustó: Personal y atención, servicios
The bathroom had hair of the previous host
Se hospedó 1 noche en febrero de 2023
Respuesta de Ramina el 27 feb. 2023
Dear guest,First and foremost thank you for taking the time to share your feedback with us in Expedia.We would like to express our apologies that you had a negative experience in our hotel.Kindly be advised that our team is working on the case and will follow up accordingly.We hope your next stay at our hotel will be a pleasant stay and looking forward to welcoming you back again.Kind regards,RaminaReception

6/10 Aceptable

Celso

Se hospedó 1 noche en junio de 2022
Respuesta de Anna el 30 jun. 2022
Dear Celso, thank you for your rewiew. I do hope we get to accomodate you again and make your next stay better.

6/10 Aceptable

Irina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Un error del pago
Estancia fue normal.Todo bien y comodo.Pero exsiste un error del pago con tarjeta entre la pagina de reserva y el pago de hotel.Todavia no esta arreglado y dinero sigue retenido en la tarjeta
Se hospedó 1 noche en junio de 2022
Respuesta de Eliise / Front Desk el 27 jun. 2022
Dear Irina, thank you for your feedback. It is nice to hear that you enoyed your stay with us. We will look into the matter regaring the reservation payment.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
cercania al aeropuerto y shuttle gratis al aeropuerto
Se hospedó 1 noche en marzo de 2020
Respuesta de Faisal el 19 mar. 2020
Dear Geust, Thank you for your feedback. We are grateful for your visit and welcome again ! Best Regarda Reception

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
Fácil acceso desde el aeropuerto en el free bus. Todo muy bien. Limpio y camas cómodas
Se hospedó 1 noche en abril de 2019
Respuesta de Lizaveta el 24 abr. 2019
Hello, Thank you and welcome again! :)

6/10 Aceptable

Ana isabel

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Mala señal de internet
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Bruce W.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Getting around indoors is easy, and the Sauna's are top of the line. Breakfasts are exceptional as well, and staff are universally very friendly and helpful.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a brief but excellent stay at this airport hotel. The shuttle bus ran frequently and efficiently, the staff were friendly and helpful, the evening food was very good, and the breakfast buffet (which starts at 5 a.m.) was excellent. For what we needed, this was a perfect stay.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Lárus

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had very good sleep, very quiet, bathroom working and clean soap and shampo but no toothbrush, bed soft and clean, TV flat screen many channels, iron in room good when you need fine shirt, big work table in room, many mirrors, and desk phone, coffee and te milk sugar in bags but electric kettle not working, wine glsses and regular glasses and cups, big closet and one chair, room sunny and bright, curtains clean and thick.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and helpful, especially the front desk staff. Only issue was that we ordered dinner in the restaurant and one dinner came out cold, like it was ditting and waiting too long to be brought out. Otherwise, everything was great@
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Holger

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not very near to the center, but affordable, nice breakfast, friendly staff
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

LAURA CATALINA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Near the airport. Everything was ok, clean and comfortable enough.
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 20 abr. 2024
Dear Laura,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Best regards,RaminaFront Office Desk

8/10 Bueno

Ari

Le gustó: Limpieza, personal y atención
Ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Ramina el 4 abr. 2024
Dear Ari,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Best regards,RaminaFront Desk Office

10/10 Excelente

Ted

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient to airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Ramina el 4 abr. 2024
Dear Ted,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Best regards,RaminaFront Office Desk

6/10 Aceptable

Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Old building
Se hospedó 1 noche en marzo de 2024
Respuesta de Ramina el 4 abr. 2024
Dear Antonio,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Best regards,RaminaFront Office Desk

10/10 Excelente

bimal

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was good....friendly staffs too
Se hospedó 5 noches en marzo de 2024
Respuesta de Ramina el 29 mar. 2024
Dear Bimal,Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!Best regards,raminaFront Office Desk

10/10 Excelente

Madan

Le gustó: Servicios
Close to airport, free bus shuttle to and fro hotel, friendly staff, cozy beds and great breakfast! Highly recommend.
Se hospedó 5 noches en marzo de 2024
Respuesta de Reception el 10 mar. 2024
Hello,Thank you for your feedback and welcome again.

10/10 Excelente

Edmund

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice, clean hotel with good front desk staff and a regular shuttle to and from the airport. Also bus stops nearby for getting into Helsinki easily.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception el 10 mar. 2024
Hello,Thank you for your feedback and welcome again.

8/10 Bueno

Patrick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s all about the staff. On 23 Feb there was a lady at the front seat from another location on her day off. She was amazing. Very professional, friendly, helpful, and really made my not so good day better. Of course the hotel was amazing, but her attitude and personality set the tone for the stay. Thank you so much, whatever your name is. The entire staff was great. Also, the service from the lady in the restaurant that particular night was exceptional. She was not the typical hostess. So friendly. Maybe Finland really is the happiest country? The room was clean and surprisingly quiet (the most important things to ME). The burgers at the restaurant were great. Try them. The hotel is within walking distance of the mall, and the shuttle to the airport was very convenient. I will defiantly book this facility again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 4 mar. 2024
Dear guest,Its great to hear that you enjoyed your stay.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super
Respuesta de Ramina el 26 feb. 2024
Dear Thomas,We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We’d love to welcome you back soon, Thanks again!Best regards,Raminafront Office Desk

8/10 Bueno

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great bus service from airport. Quick checkin.
Se hospedó 1 noche en febrero de 2024
Respuesta de Faisal el 25 feb. 2024
Dear guest,Thank you for your stay and feedback. We glad to acknowledge that you enjoyed the shuttle bus and reception check-in service. We like to welcome you already for your next visit.

6/10 Aceptable

Keller Mueller

Se hospedó 1 noche en febrero de 2024
Respuesta de Faisal el 25 feb. 2024
Dear guest,Thank you for your stay and feedback. We like to welcome already for your next visit.

8/10 Bueno

Go

Viajó con su familia
Le gustó: Limpieza
There was a free shuttle bus from the airport, so it was convenient to get around even if we arrived late at night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Faisal el 25 feb. 2024
Dear guest,Thank you for your stay and feedback. Happy to know that the shuttle bus was convenient during your stay. We like to welcome you already for your next visit.

10/10 Excelente

Richard, NY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Faisal el 25 feb. 2024
Dear guest,Thank you for your stay and feedback. We like to welcome already for your next visit.

10/10 Excelente

Hannu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Faisal el 25 feb. 2024
Dear guest,Thank you for your stay and feedback. We like to welcome already for your next visit.

6/10 Aceptable

Ronald

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
Basic hotel; but okay for a short sleep before fly
A bit outdated; small rooms; paint is falling of here and there
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 16 feb. 2024
Dear guest,We are sorry that the hotel is outdated.

6/10 Aceptable

Kira

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 16 feb. 2024
Dear guest,thank you for rating us.

10/10 Excelente

Taketoshi

Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 16 feb. 2024
Dear guest,thank you for rating us.

10/10 Excelente

Avraham yehoshua

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
very good hotel
very nice and helpful team. In particular the clerk at the reception. Just beware of taxi stings at the airport. Wanted me 52 euros for a 5 minute ride.
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,its nice to hear that our team was helpful. And yes the taxi service is expensive but we have free shuttle.

10/10 Excelente

Jarkko

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,Thank you for rating us.

2/10 Terrible

Travis

Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,Thank you for rating us.

10/10 Excelente

Hannu Pekka

Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,Thank you for rating us.

10/10 Excelente

teppo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hyvä,siisti hotelli yöpymiseen.Hyvä aamiainen
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,We are pleased to hear that you liked staying at our hotel.

10/10 Excelente

Marko

Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,Thank you for rating us.

8/10 Bueno

Salomo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The free shuttle is very helpful, but too infrequent if just every 30 minutes. The breakfast has lots of options, and generally tasty.
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 13 feb. 2024
Dear guest,Its great to hear that you liked the breakfast. The shuttle goes every 20 minutes early in the morning and late at night. Hopefully we will see you again.

6/10 Aceptable

Nina

Se hospedó 1 noche en febrero de 2024
Respuesta de Ramina el 23 mar. 2024
Dear Nina,Thank you so much for taking the time to leave us feedback. We hope to see you again soon!Best regards,RaminaFront Office Desk

8/10 Bueno

Kasey

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Great for a stopover
It was perfectly sufficient. Good value. Rooms are comfy if dated.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ramina el 7 feb. 2024
Dear Kasey,Thank you for taking the time to tell us about your experience at Holiday Inn HELSINKI - VANTAA AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at +35809870900 or airport@holidayinnhelsinki.fi.Sincerely,RaminaFront Office Desk+35809870900airport@holidayinnhelsinki.fi

8/10 Bueno

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Vastaanotto el 7 feb. 2024
Dear guest,Thank you for rating us.

10/10 Excelente

Alexia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Brief layover stay, friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 6 feb. 2024
Dear Alexia,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Best,RaminaFront Office Desk

10/10 Excelente

William

Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 6 feb. 2024
Dear William, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Best,RaminaFront Office Desk

10/10 Excelente

CHENG-YU

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 6 feb. 2024
Dear Cheng-Yu, I’m delighted to hear that you enjoyed your stay! We thank you for your stay. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Best,RaminaFront Office Desk

8/10 Bueno

Matt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Front desk service was great considering the rush of unexpected guests due to canceled flights.
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 28 ene. 2024
Dear Matt,Thank you so much for taking the time to post a review!We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible.We’d love to welcome you back soon.Thanks again!Best regards,RaminaFront Desk Office

10/10 Excelente

Esa

Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 28 ene. 2024
Dear Esa,Thank you so much for taking the time to post a review!We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible.We’d love to welcome you back soon, Thanks again!Best regards,RaminaFront Office Desk

6/10 Aceptable

Cliente verificado

住宿環境一般,但勝在有機場巴士接駁
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 28 ene. 2024
Dear Guest,Thank you for your feedback and looking forward to welcoming you soon!Best regards,RaminaFront Office Desk

10/10 Excelente

christopher

Le gustó: Limpieza, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 30 ene. 2024
Dear Christopher,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Best regards,RaminaFront Office Desk

6/10 Aceptable

Tony

Se hospedó 1 noche en enero de 2024
Respuesta de Ramina el 30 ene. 2024
Dear Tony,Thank you for your rating!We're glad you enjoyed your stay. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.Best regards,RaminaFront Office Desk

8/10 Bueno

risto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Vastaanotto el 7 feb. 2024
Dear guest,Thank you for rating us.