Fachada de la propiedad

Opiniones sobre Valhalla Resort Hotel

4 out of 5
Valhalla Resort Hotel
688 Bahn Innsbruck, Helen, GA

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 219 de 283 opiniones" "
Evaluación: 8 - Bueno. 46 de 283 opiniones" "
Evaluación: 6 - Aceptable. 9 de 283 opiniones" "
Evaluación: 4 - Mediocre. 6 de 283 opiniones" "
Evaluación: 2 - Terrible. 3 de 283 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Erick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service
Se hospedó 1 noche en febrero de 2024
Respuesta de David el 15 mar. 2024
Thank you so much for the 5 star review. Please come back and visit us again soon

10/10 Excelente

Iris, Holliston

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a botuque resort with sputhern hospitality. What more could you ask for?
Se hospedó 2 noches en mayo de 2024
Respuesta de David el 15 may. 2024
Thank you for the wonderful review. We hope you will come back again soon.

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property exceeded expectations! While it was a little closer to the main strip in Helen than I realized, it felt very secluded and quiet. We had a great meal in the restaurant and excellent spa treatments. The room was spacious and well-appointed. We enjoyed the fireplace. Mini bar was well stocked and very affordable. We will definitely come back!
Se hospedó 2 noches en marzo de 2024
Respuesta de David el 15 mar. 2024
Valhalla is definitely a quiet, scenic getaway. We are very happy that you agree! Thank you for the wonderful review and we look forward to hosting you again.

10/10 Excelente

Patrice

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, clean, well organized, and a very friendly staff.
Se hospedó 2 noches en febrero de 2024
Respuesta de David el 15 mar. 2024
We take pride in the cleanliness and organization of our resort! Thank you so much for your kind words. Please come back and visit us again soon.

10/10 Excelente

Kelly

Had a great time. Staff was friendly and food was great!
Se hospedó 2 noches en febrero de 2024
Respuesta de David el 15 mar. 2024
Thank you very much for the 5 star review. Please come back and visit us again soon.

10/10 Excelente

Shandee

Viajó con su pareja
Le gustó: Servicios
.
Se hospedó 1 noche en enero de 2024
Respuesta de David el 15 mar. 2024
Thank you so much for the 5 star review! We hope that you will come back and visit us again soon.

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Vanny

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We received very poor treatment since we arrived. Firstly, they did not honor the rate we paid through Expedia, claiming Expedia had incorrect rates. The bungalow had dirty carpets, and the hotel was understaffed from December 31st to January 3rd or 4th due to vacations. On December 31st, the hotel was only open for guests who had dinner reservations, whether they were hotel guests or not. We checked out, found no one at the hotel, and left the key in a fire alarm box. The overall food and service were bad, and they did not fulfill all the services advertised on their website.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de David el 15 mar. 2024
We are very pleased that you enjoyed your stay with us here at Valhalla. We hope to see you again soon.

10/10 Excelente

Kim

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Valhalla Resort - OUTSTANDING
Our stay at Valhalla Resort was outstanding. From booking all the way to our check out, everything was top notch! It was a great place to ring in 2024! We will definitely be back!
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Howard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Amar

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

EDWARD, SAVANNAH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kind thoughtful staff
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Mario

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything about the property is exceptional. My wife and I were most impressed with the restaurant Caledonia. We tried just about all items on the menu for dinner. It was excellent and the prices reasonable. The chef and the staff couldn't be more pleasant. Breakfast also delightful. Highly recommended!
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Christina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect place to stay for the parents that need a relaxing break from their loving children.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Elaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
First Time Pleasant Surprise
First trip to Helen, GA and this resort. It is a diamond. Away from the activity but not very far. Staff was the friendliest I’ve experienced in a while. Beautiful views and good food. Can’t go wrong if you stay here!
Valhalla Little Chapel
Se hospedó 5 noches en noviembre de 2023

4/10 Mediocre

kirby

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Noisy! Noisy Room! Sounded like elephants tramping above all night! Reported to no avail! Room smelled of dirty carpet, and everything had a bit of a stale look other than new wall paint. Paid well over $500.00! Golf club house had gutters falling off, and generally grubby looking. This place was terrific when we stayed there in 2017, but like a Super 8 now. One good point. Customer service was very nice.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Prateek

Le gustó: Limpieza, personal y atención
Nice property! Great location and amazing food options. Room amenities could’ve been better for the resort fee.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gregory, Chattanooga

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is very nice, but the staff was outstanding.
Se hospedó 2 noches en noviembre de 2023

4/10 Mediocre

Gil

No le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is unuque. Had a wonderful birthday weekend. Staff goes above and beond to make your stay memorable
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Andrew

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Valhalla Management el 31 oct. 2023
Thank you for the great review! We are pleased to hear that you enjoyed your stay. We can't wait to see you again!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked everything about Valhalla. The staff was amazing and hotel was beautiful. We would definitely go back.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Valhalla Management el 31 oct. 2023
Thank you for the great review! We are pleased to hear that you enjoyed your stay. We can't wait to see you again!

6/10 Aceptable

Daniel

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
They tried to add tons of sneaky fees to my bill. I will not stay here again.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Beverly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had a wonderful stay here! Everything was perfect! Beautiful clean hotel.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Rush

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not worth the money
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming Resort
From arrival to check out, the staff were very friendly and accommodating. We loved that it was a resort, but still felt so quaint and charming. We were truly able to relax. Also, the food was AMAZING! You truly don’t need to even leave the resort.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jeannie

Le gustó: Servicios
The personal touch from the staff made us feel at home. It was a very relaxed atmosphere…. One that made us feel as though we had stepped back in time about 50 years!! The hometown feel made us relax from the chaos of our everyday life. A great place to spend a couple of days!!!
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Room For Improvement
In my opinion, this property still has room for improvement before I could give it the current rating of 9.4 Superb. Upon arrival, we were told by a security guard at the gate that valet would meet us at the front door to park our car and take our bags. However, this did not happen. We found it difficult to locate the reception area for check-in and no one was available to assist us. This lack of assistance continued throughout our stay, as it was unclear how to access amenities such as the spa, pool, fitness center, and sky bar. While the bed was comfortable, the furnishings throughout the property did not seem upscale. Compared to other resorts with similar amenities, this establishment feels overpriced.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Buchanan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to getaway
This place was awesome the sky bar the food it was a perfect getaway
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Jesse

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent get away from the city. Peaceful and very restful place. Good food and very courteous staff! Already looking forward to our next stay at Valhalla!
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Dwayne

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Matt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything about this resort was excellent. Great staff, beautiful views.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Jane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful hotel all the staff were amazing. Really enjoyed the meal and view in sky bar
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Brendon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel made our stay-cation/anniversary very special. 90 minutes from home but we felt like we had traveled somewhere exotic! And we've been to Helen plenty of times but this was Valhalla! Beautiful accommodations and a very comfortable bed. I would have enjoyed the flames a little higher in the fireplace for more ambiance—its pre-regulated for safety but it still was a nice touch. The people hands down among the nicest and most attentive hospitality staff. It's worth it if you want to experience a touch above.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing couple’s stay
Amazing place…staff was helpful and friendly. Resort was quiet with beautiful views. Room was exceptionally clean. Perfect for a couple’s weekend away!!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Tracy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beautiful and staff was super nice
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Gabrielle

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de GSM el 11 abr. 2023
Thank you for your positive review. We look forward to your return!

10/10 Excelente

Bianca

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience
Respuesta de GSM el 4 abr. 2023
Thank you for staying with us at Valhalla Resort and for your positive review! We are so pleased that you enjoyed your stay. We look forward to your seeing you again soon!

10/10 Excelente

Duane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place to stay. The room was clean, even had a fireplace which was a nice touch.
Se hospedó 3 noches en marzo de 2023
Respuesta de GSM el 21 mar. 2023
Thank you for staying with us at Valhalla Resort and for your positive review! We are so pleased that you enjoyed your stay. We look forward to your seeing you again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent Resort
Very friendly and attentive staff, great food. Highly recommend!
Se hospedó 2 noches en marzo de 2023
Respuesta de GSM el 14 mar. 2023
Thank you for staying with us at Valhalla Resort! We are so pleased that you enjoyed your stay. Thank you for your positive review and feedback. We look forward to your return!

10/10 Excelente

Alan, Wichita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly and accommodating staff across the board. Beautiful property. Bed soft and lumpy, though, for our tastes.
Se hospedó 1 noche en febrero de 2023
Respuesta de GSM el 7 mar. 2023
Thank you for your positive review. We look forward to your return!

10/10 Excelente

Keli

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved it!
Awesome
Se hospedó 1 noche en enero de 2023
Respuesta de GSM el 7 feb. 2023
Thank you for your positive review and feedback. We look forward to your return!

8/10 Bueno

JEFFREY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2023
Respuesta de Tammy el 17 ene. 2023
Thank you for visiting our resort. We are glad that you enjoyed your stay and we hope you will choose to stay with us again in the near future.

10/10 Excelente

Carl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding experience from start to finish
Outstanding experience from start to finish. The staff was great, and the service refreshing in this day. The facility was modern, clean, and comfortable. We just wanted to get away for a long weekend and would recommend this great place.
Se hospedó 2 noches en diciembre de 2022
Respuesta de GSM el 7 feb. 2023
So pleased to hear that you enjoyed your stay from beginning to end. Thank you for your positive review and feedback. We look forward to your return!