Overall we had a very nice stay. The Papakea Resort is a fantastic location, we loved having the two pools which meant neither was every too busy. It was mostly quiet - the first week extremely so, the second week there were a lot of very loud guests (lots of kids screaming at the pool in the evening, people shouting across the green) which was less pleasant but I guess it's what you sometimes get on vacation. The condo itself was nice - a good space for a family staying a few weeks. Loved being able to walk right out to the pool or to look at the ocean (we could see whales all the time!). It was generally clean, but no matter what we did (kept ALL food in the fridge, cleaned several times a day) we couldn't keep the bugs away from the kitchen. Definitely an aspect of Hawaii living on the first floor, but it was unpleasant. Really appreciated that they provided a travel crib and high chair on request. The rooms were very comfortable and we had everything we needed overall.Communication was... plentiful. We got way too many blast emails and texts from Gather that had the same information over and over again. We also had a hard time getting quick or consistent responses from the property manager. We had a maintenance issue that didn't get resolved for a week and we are still waiting on a refund for a billing issue - no response at all yet. It worked for us overall, and we loved the location, but I think we'd reconsider another place next time.
