2/10 Terrible
Brendan S.
15 mar. 2025
No le gustó: Limpieza
Look elsewhere
Upon arriving at the property, I realized we didn't have any instructions on getting in. I called the listed contact but it went to voicemail; text messaging was no luck either. I called Vrbo and explained the predicament. They tried contacting the host and also had no luck. After an hour, the host finally contacted us indicating the place was not ready but that would start "getting it ready ASAP". However, they DOUBLE BOOKED our the rental on another platform for the last day of the reservation so we would have to leave. We ended up having to stay at a hotel 20 minutes away from our intended location and had no use for all the groceries we bought for the kitchen (the hotel had no kitchen). Also, when we notified the host that we would be staying at a hotel (which is what they wanted due to the double booking), they didn't say thank you or anything. Pretty rude and unprofessional on their part.
Brendan S.
Se hospedó 3 noches en marzo de 2025