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Opiniones sobre Golden Crown Grand Hotel

3 out of 5
Golden Crown Grand Hotel
42-44 Niphat Uthit 3 Rd., Hat Yai, Songkhla

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 67 de 226 opiniones" "
Evaluación: 8 - Bueno. 89 de 226 opiniones" "
Evaluación: 6 - Aceptable. 53 de 226 opiniones" "
Evaluación: 4 - Mediocre. 13 de 226 opiniones" "
Evaluación: 2 - Terrible. 4 de 226 opiniones" "

7,8/10

Limpieza

7,6/10

Personal y atención

8,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

YEW CHYE

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Keok Hwa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Market
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Samantha

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In the heart of shopping district. Love it!
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Tan Chin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is very good
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Queenie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊
Se hospedó 4 noches en febrero de 2024
Respuesta de GM el 29 mar. 2024
Dear Valued Guest,Thank you so much for staying with us. Your kind feedback means so much to us. We hope to welcome you and your mother again in the near future.

10/10 Excelente

Susie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Suggestions
Check in time is 2.00pm but was delayed due to room cleaning. Maybe while waiting for the room to be ready, the hotel can prepare some welcome drink and snacks. That would improve the service level.
Se hospedó 3 noches en enero de 2024

4/10 Mediocre

Keng Huat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Rebecca

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Anushia

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cleanliness
Rooms were not cleaned well. The Junior Suite was dusty, the moment we entered into the room, we started sneezing. The sofa was extremely dusty and the wardrobe. You can actually see the dust layer on the sofa. I requested for an extra towel and the housekeeping said it was chargeable! The breakfast was out. Food served was cold, there were no warmers under the serving dish.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Ralph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hat Yai
Placed towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

CHIN LEONG

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

weihong

Se hospedó 2 noches en diciembre de 2023
Respuesta de GM el 12 dic. 2023
Dear Guest,Thank you for your staying with us and your kind feedback. We hope to welcome you again in the near future. Have a pleasant day!

2/10 Terrible

cheah

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lay Hoon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Satisfied with the room, location and service. Will definitely stay again during my next visit.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 12 dic. 2023
Dear Guest,Thank you so much for staying with us and your kind feedback. We hope to welcome you again in the near future. Have a pleasant day!

8/10 Bueno

Linda Henrietta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location. Bellboy/concierge very helpful Thank you for your service
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM el 12 dic. 2023
Dear Guest,Thank you very much for staying with us and your kind feedback. We hope to welcome you again in the near future.Best Regards,

8/10 Bueno

Eldrick

Le gustó: Limpieza, servicios
I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?
Se hospedó 4 noches en noviembre de 2023
Respuesta de Pornpawee C. el 12 dic. 2023
Dear Guest,We apologize for the bad experience you've encountered. Normally, the check-out time is by 12.00 and 10-15 minutes late is acceptable for us but in case of the fully booked rooms for the next arrival guests might cause some charge. However, early check-in is free of charge.We are sorry for the inconvenience caused.

6/10 Aceptable

Tan Chin

Just abit late check out . Hotel charge for extra fee Good day
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

Jeslyn

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Noppamash

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención
Hotel locations ok. No iron n board provided in the rooms even ask from room service. No extra pillows r delivered even being requested n promised to send by room service. Others just average.
Se hospedó 2 noches en noviembre de 2023

4/10 Mediocre

Lai Sim

Viajó con su pareja
No le gustó: Personal y atención
The front counter staff was very unhelpful. On my arrival, i asked to change 1,000 bathto snaller denomination in order to pay for grab. The staff said evening not much small note. You come tomorrow morning. Next morning, i tried, was told no small note available. Is the hotel so short of small note? Just 1,000 bath only. Very poor customer service. There is no local map in the lobby for the tourist. I would not want to stay in this hotel on my next visit
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Old hotel.. Whole place needs a complete revamp.
Se hospedó 1 noche en octubre de 2023
Respuesta de Pornpawee C. el 12 dic. 2023
Dear Guest,Thank you for choosing us and your kind feedback.We're now in the process of small renovation inside the room and also in the common area. Hope to welcome you again in the near future.

6/10 Aceptable

KOK TIONG

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

SUCHADA

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Abdul Subhan

Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Boon Liang

Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Zhao Zhen

Le gustó: Limpieza
Good location.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Lim Geok

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 Aceptable

Wiwat

Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Joo Chen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.
Se hospedó 2 noches en julio de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 Aceptable

Christopher

Se hospedó 3 noches en julio de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Edmund

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 Bueno

LAI WAH, PUCHONG

Viajó con su familia
Le gustó: Limpieza, personal y atención
Location good
Se hospedó 2 noches en junio de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Siew Kien

Se hospedó 3 noches en junio de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Ong

Se hospedó 2 noches en mayo de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff and service excellent. No negative comments whatsoever
Se hospedó 4 noches en abril de 2023
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

6/10 Aceptable

LAY LAY

Viajó con su familia
Le gustó: Limpieza
Location-wise, this hotel is ideal due its proximity to Kim Yong market and the Lee Garden Plaza area. The facilities are a bit aged with the same design and furniture from 30 years ago when we stayed. However, this is still acceptable. What is NOT acceptable is the housekeeping service. We stayed two nights and on the second day, the housekeeping staff just replenished the toiletries WITHOUT cleaning the bathroom. The soap tray still had the leftover soap scum and the new sanitary bag was placed over it with the mini bottles of bath wash and shampoo on top. The area around the wash basin was still wet and not wiped off. Except for the housekeeping staff, the other frontliners (reception and bellboy) were okay.
Se hospedó 2 noches en abril de 2023
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We apologize on the disappointments during your stay. We have acknowledged the problem and addressed our all housekeeping staffs to improve the cleanliness quality and ability to finish the cleaning in time (on your stay date, our rooms were fully booked so they might have taken too little time)Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

8/10 Bueno

TAY

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Items to improve is the pillow that is way too soft. Just my opinion
Se hospedó 3 noches en marzo de 2023
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We appreciate your valuable feedback on our rooms and amenities.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

WING KIT ROBIN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2023
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

8/10 Bueno

Mei Lai

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Housekeeping well done Aircon bathroom all very well Bellboy friendly helpful Frontdesk reception friendly but some not well in comunicate
Se hospedó 3 noches en marzo de 2023
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

NG EE, Klang

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy access to shopping area
Se hospedó 4 noches en marzo de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

6/10 Aceptable

Doreen

Viajó con su familia
No le gustó: Limpieza
The walking distance to kim yong market. Short walking distance to shopping place and restaurants
Se hospedó 1 noche en febrero de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Linhock

Se hospedó 4 noches en enero de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

10/10 Excelente

Nasharuddin Baba

Se hospedó 2 noches en enero de 2023
Respuesta de Pornpawee C. el 14 ago. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.With kindest regards,The management teamGolden Crown Grand Hotel

8/10 Bueno

BL

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Generally value for money
Respuesta de GM el 24 ene. 2023
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

10/10 Excelente

stanley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotels is Nice and good customer service and have a good car park . Near nights market. And Kim yong market
Respuesta de GM el 24 ene. 2023
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

8/10 Bueno

Leong

Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good,clean and convience
Se hospedó 2 noches en noviembre de 2022
Respuesta de GM el 24 ene. 2023
Thank you so much for visiting us. We wish to welcome you again in the near future with excellent experience. Have a happy long holidays :)

10/10 Excelente

Samantha

Se hospedó 9 noches en noviembre de 2022
Respuesta de Pornpawee C. el 26 may. 2023
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,The management teamGolden Crown Grand Hotel