The woman at the front desk was difficult to understand. When we got to the room it so dirty, thank goodness I had sanitizing wipes with me. The bathroom door was loose and barely hanging on and I don't think the door has ever been cleaned. The one and only chair was filthy and dusty, I didn't even want to touch it. The mirrors, window and all the trim were filthy dirty. The ceiling was full off water-blisters, however that was freshly painted. It was not the clean room shown in the VRBO pics!