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Opiniones sobre Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort

5 out of 5
Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort
End of Belair Road, Long Bay, Harrismith

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 68 de 138 opiniones" "
Evaluación: 8 - Bueno. 23 de 138 opiniones" "
Evaluación: 6 - Aceptable. 19 de 138 opiniones" "
Evaluación: 4 - Mediocre. 14 de 138 opiniones" "
Evaluación: 2 - Terrible. 14 de 138 opiniones" "

8,6/10

Limpieza

7,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Claudia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nos encantó, volveríamos.
Nos encantó el hotel. Aún no está al 100% de su capacidad pero cuando lo terminen y terminen de afinar estará súper. Aún tienen que mejorar las horas de limpieza del cuarto, hay que hacerle seguimiento. La atención en recepción, restaurante y piscina súper. En la playa aún no hay un bar, pero hay una persona que te brinda agua y bebidas gaseosas. Todos en general muy amables.
Se hospedó 4 noches en diciembre de 2023

4/10 Mediocre

melanie

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
It's a new property and I kept that in mind but the service was not good. The check in was long and chaotic. The staff seemed very confused. After a long trip to get there, the chaos was annoying. Request from the room (request for toilet tissue) did not get acknowledged till the next day after repeated request. It was my birthday and my family had arranged for me to be greeting with champagne in my room. That did not happen till the third day of my stay and after numerous phone calls. I was surprised room service had a $25 fee in an all inclusive. Swim up bar was non existant. And so was the beach. It was rough water and full of sea weed.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Breauna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property with delicious food options and great customer service.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Melanie

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a brand new resort, so there are some edges that need to be ironed out for sure. But the staff, rooms, service and property is amazing and will no doubt be a prime destination once the grand opening happens. It is in a somewhat remote location, about 20-30 mins from the big tourist spots. The food has its ups and downs, but nothing was outright bad, just average at worst. Rooms are beautiful and there are plenty of spots to lounge and take in the views of the ocean. The pools are gorgeous, the drinks are great and the staff is friendly, fun and helpful. If you mainly want to eat and drink and relax in a pretty place and meet other travelers, this is the one. If you wish to go and explore and plan a bunch of excursions, maybe look for a place closer to the action.
Se hospedó 7 noches en mayo de 2024

2/10 Terrible

Vickram

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We did not have any water to shower and flush the toilets at 2 am in the morning and I called the front desk for almost 1 hr and no answer we had to catch a flight so we couldn’t shower and use the wash room had to use bottle water to brush our teeth when we was checking out the person told us they have a water problem and they still charge us almost 500 usd per night without any compensation I definitely will never recommend that place.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Sewram

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed our couple days at the hotel! Will definitely recommend people to go we will definitely go again
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Janelle

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pictures do no justice!! This place is BEAUTIFUL, MODERN AND CLEAN! 100/10 experience !
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Holly

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, but while we were there it was low occupancy but they managed to miss cleaning our room for one day. Upon arrival our room had to be recleaned as the floor was dirty. Staff at the pool and bar were very friendly and attentive.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Deoraj

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Donelle

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
This resort has a great ambience. Aesthetically pleasing. Upon arrival it was Ghost Town. They said there was not much action on the resort because they had a big group leave and they were bouncing back from it. Which is fine, but block people from booking until you are fully prepared to run the resort so that it doesn’t disrupt the full experience. The resort was quiet and far from everything. A taxi somewhere tourists friendly is very expensive could run you about 80 to 100 USD there and back. Hotel barely has shuttles to accommodate guests. I will never be returning due to the inconvenience and lack of accommodations. We were only there for 4 nights and at least 3 of the nights we have been complaining about our card being charged multiple times. In total about $1000 USD. This was such a big inconvenience because our money was held up on our travel card due to multiple charges. being on vacation with no funds terrible. No empathy resolving this. One of the managers spoke about the issue being an anomaly and more interested in the business aspect of addressing the situation rather than tending to our needs as the guests being affected. It was a slap in the face telling us that they will give us $150 as a sign of goodwill. Our funds were returned the next day after returning home but they should have been more accommodating. We were not able to stay and discuss any further about the situation because this solution was told to us minutes before our departure to the airport,
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Erica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Neena

Viajó con su pareja
No le gustó: Limpieza, servicios
Worst experience. Would not recommend this property. Whilst it looks great. Our experience was misleading. The hygiene, cleanliness and service awful! Ruined out trip. We checked out early because it was that poor. Looks beautiful the resort however the hotel ruined out experience.
Se hospedó 10 noches en marzo de 2024

10/10 Excelente

DANIEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

DANIEL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All property is new and excellet condition! around the hotel all is nice
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Franck

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.Amazing
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Allen

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Overall terrible experience. Staff extremely rude and not helpful. Property is only 8 months old and run down. Beach / access is dangerous. Construction and cleaning being done at the property past midnight. I’ve never been so disappointed. I was really let down here.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Keilan

Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Ashley

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very pretty resort and beach. Staff minimally helpful. No food variety and lack of options. Went a whole day without water on the resort with no care or help.
Se hospedó 6 noches en marzo de 2024

2/10 Terrible

Pratish P

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Dina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely ocean view, not overbooked, clean, good service although slow at times (island time is in effect). Very slippery around pool areas though, some lady slipped and fell - broke her leg while we were there. New resort - specialty restaurants serve lobster and fillet mignon.
Se hospedó 7 noches en marzo de 2024

10/10 Excelente

Paulette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice brand new property. Food and entertainment was good for an all inclusive. Would recommend and stay again.
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Joe

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The property was nice but the service is real slow
Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

Tonimarie

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was an amazing resort but still very new and not equipped with knowledgeable and experienced staff. They are only occupying a small amount of guests until the entire place is up and running. Many amenities are closed due to ongoing construction. House keeping barely came and also took hours to receive service when we called for fresh towels. Also the beach isn’t open to swim.. hopefully it gets better with time
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Nicholas

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
Property design and layout was nice and everything was easy to access. The pool deck tiles are extremely slippery when wet which is an accident waiting to happen. Service from staff was very inconsistent in some areas extremely nice and helpful others area it was very average Food & Beverage was very good generally and dining area and food display areas very clean. Common areas and room needs some work as it relates to cleanliness and upkeep.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Ada

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent food and amenities. Beach is beautiful to walk and view but not really for swimming. The swimming pools make up for that. Really enjoyed our stay at this new resort.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Levander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Pinakin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very helpful
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Jerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
HIGHLY RECOMMENDED.. ALOT OF SARGASSUM on the BEACH THOUGH.. Besides that it’s a great place
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Charlie

No le gustó: Personal y atención, estado de la propiedad e instalaciones
No beach ! Sargasm everywhere flies and bugs spread all over
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Jerry

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Christian

No le gustó: Limpieza, personal y atención
Not good
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Alexa

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Victor

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort! Staff was very friendly and helpful. Food was great - good variety. The only negative was the location. There was nothing around the property. Every time you wanted to go to town, you had to take transportation @$125 per trip for 2 people. Inspite of that, we can't wait to go back!!
Se hospedó 7 noches en marzo de 2024

4/10 Mediocre

Mario, hasbrouck hts

Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Marc

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Javon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breezy location
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Inderia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly opened in late 2023, Sam Lords Castle is a great, modern all-inclusive stay for the whole family. The food was good, surprisingly even their buffet!
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Michael, Scotts Valley

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención
This is another walled in compound where you don’t experience ANY of the island. Moreover, the service is “spotty” AT BEST. Had to make 10-12 phone calls just to get a cab out of there. About 1/2 the workers appear to hate their jobs. Reminds me a bit of a similar experience in Tahiti. Personally, I would stay away from this place. Would not return. Not clear on Barbados. Liked Bridgetown - more authentic. But, this place, is just another walled in compound plopped down on a Caribean island where half the workers HATE their jobs - and if definitely affects the experience. We did have some wonderful service from many - but we also had some terrible service. The phones don’t seem to work well - rings and rings and no one answers. It was one of the weirdest most disappointing trips of my life - and I have been to 60 plus conutries.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Catharine Anna, Newmarket

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
beautiful setting and grounds. check in was delayed - i had reserved 3 rooms, for 5 adults and one infant. hotel only had 1 room on their reservation. checkin was delayed about 40 minutes. i also requested, several times, on my initial reservation and followup emails with the hotel before arrival, for a crib for the infant. after numerous requests when we finally got our rooms, the crib arrived at about 7 pm. myself and 2 of my family became very, very ill with what appeared to be food poisoning, it lasted from monday evening until checkout on Thursday - and continued until we got home thursday evening. we ate mostly at the buffet - the temp control of the food needs to be monitored. the power went out many, many times during the day - with little or no explanation the hotel is beautiful and new, in a beautiful location and obviously still going through adjustments. Pools are beautiful and service staff very attentive at the pools. the vacation was not as good as expected.
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
This property is still relatively new -- it is sparkling, but some of the staff and services are still a work in process. The facilities are great, with a private beach and several pools. The rooms and views are lovely. The biggest disappointment concerns food -- the general buffet food is just okay, and the one restaurant is difficult to get into (understaffed) and the food is not superior consistent with the price of the resort. Entertainment is local and amateurish. There is no shopping on premise or nearby.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful new buildings. Big rooms with comfortable beds, great shower. Food was very high quality. The filet mignon was high end quality.. However there are two main resterants and one pool eating area so a big lack of specialty variety. The air conditioning does not work well enough. They have high end soaps, shampoos, and lotions but the cheapest possible toilet paper with only one trash can in the large room. Cleaning staff often forget to replenish consumables without being reminded. Sometimes they mop the floor with a dirty mop leaving a film on the tile floor. But things are just starting up and are improving with time. Most staff are very pleasant and try hard to please I'm guessing that a year from now the minor issues will be mostly solved and people will flock to this place and prices will be much higher.
Se hospedó 11 noches en marzo de 2024

8/10 Bueno

Jocelyn

Se hospedó 9 noches en marzo de 2024

4/10 Mediocre

Jeffrey Richard

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
The staff is friendly and mean well. However, it seems many of them could use more training/experience. Replenishment of drinks in our room and even just turndown service of changing out towels and bedding seemed to be lacking. The food was below average in selection and quality. Many of the amenities are not yet completed as of construction (spa, gym) and there wasn’t much to do on the resort. There are time periods like 4:00pm-6:00pm when food is unavailable, and room service is an added charge. Restaurants took a long time to receive food and drink orders.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Mekitta

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Adel

Viajó con su familia
Le gustó: Limpieza
Beautiful new hotel and amazing location and a great beach. Very poor / non- existent management . Took over 4 hours to check in, room service is very very poor (asked for 2 towels and never got them, asked room to be refreshed and didn’t happen). No gym, no ATM, no spa, no gift shop, no airport shuttle, not even a shaving kit. Food is ok but very limited choices and almost the same every day and only one A La Carte restaurant in operation and one other grill that has a fixed menu of 3 options. Seems very poorly managed and even though staff are very polite and caring they lack training and oversight/ guidance. Somewhat disappointing as it’s been 6 months since they opened and these basic things should have been ironed out by now. Hopefully another 6 months and if management read the feedbacks things will start to improve. Will go to the Crane resort next time.
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Alexandra

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Disappointed, never come again. There are many things that need to be improved, poor food, few alternatives, staff very indiferent., not friendly.,beach dirty. The only think that I liked was the room.

2/10 Terrible

Danielle

Le gustó: Limpieza
No le gustó: Personal y atención, servicios
This was possibly one of my worst experiences at a hotel in a long time and I am an avid traveler. I chose the hotel because of the high ratings, the element of being new which I associate with cleanliness. Since I booked through Expedia, I was not aware that the spa was not open until I made several attempts to contact the property through Expedia and they were non-responsive so I went to their website. The website stated the disclaimer and immediate disappointment since my main reasons for staying there was because it was new and had a spa onsite. I had to place an international call in the middle of the night to reach the night auditor, who despite his attempts to be helpful, really wasn't able to assist with any of my requests. Upon my arrival, I knew it was going to be a tumultuous stay and was turned off by the nonchalant attitude of the reception team. No one offered a welcome drink or even water. For a minimum of $450 a night, you could offer people water! So many things went wrong but the highlights for me was the limited room service options and the website for the room service menu states there is a $25 service charge for certain items.IT'S AN ALL-INCLUSIVE HOTEL!! The buffet which was the only restaurant I could get into was ridiculous. The food was subpar and lacked Caribbean influenced foods.It took me 15 minutes to get tea one morning. I extended my stay an extra night, not out of want but need and the staff opened my door and started coming in!No one told them
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Luke

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Design and service
Se hospedó 4 noches en marzo de 2024