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Opiniones sobre Yagu Resort Hangzhou

4.5 out of 5
Yagu Resort Hangzhou
Three Mountain Road No. 147, Hangzhou

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 2 de 4 opiniones" "
Evaluación: 8 - Bueno. 1 de 4 opiniones" "
Evaluación: 6 - Aceptable. 1 de 4 opiniones" "
Evaluación: 4 - Mediocre. 0 de 4 opiniones" "
Evaluación: 2 - Terrible. 0 de 4 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,6/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
everything was good except that the staff don't speak English
Se hospedó 2 noches en octubre de 2018

10/10 Excelente

Frank, Singapore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Hotel for Retreat
Nice hotel for retreat. Sited in a nice location with great rooms. It’s a bit off the beaten track, but great if you like to exercise a bit of jogging or cycling to bring you to West Lake. Only problem is that they claimed to have terminated their co-operation with Expedia and did not receive my booking though I had a confirmation. So I wasted lots of time calling the customer support center to try to resolve, all the time making and taking calls from Singapore/Arizona etc. Hope Expedia resolved the matter otherwise take down the hotel please!
Se hospedó 1 noche en enero de 2018
Respuesta de Reservation Department el 12 ene. 2018
I'm sorry, because the cooperation between hotels and Expedia has brought inconvenience to you. Our side has settled with the website. I hope you can come to Hangzhou again to choose Hangzhou Hangzhou Yaguquan Shanzhuang Hotel.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
酒店位置不太好找，有点偏，价格也偏贵。胜在服务态度还好。就是跟网友所说的就是味道太大。不是容易散去。睡一晚上头疼。离景点有距离。

10/10 Excelente

Bob, USA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent resort in a great area. Peaceful setting
Authentic and traditional Chinese upscale resort. Enjoyed the service and amenities.
Respuesta de 绿萝 el 21 nov. 2016
Thank you for your interest in our services。Welcome to our hotel again.