Terraza o patio

Opiniones sobre Hotel Atavai

3 out of 5
Hotel Atavai
Avenida Pont, Hanga Roa, Easter Island

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 15 de 56 opiniones" "
Evaluación: 8 - Bueno. 20 de 56 opiniones" "
Evaluación: 6 - Aceptable. 16 de 56 opiniones" "
Evaluación: 4 - Mediocre. 4 de 56 opiniones" "
Evaluación: 2 - Terrible. 1 de 56 opiniones" "

8,4/10

Limpieza

7,6/10

Personal y atención

10/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
FUE DIFÍCIL UBICARLO EN EL MAPA, SE NECESITA MAS INFORMACIÓN PARA LLEGAR, DESPUES TODO BIEN.
Se hospedó 4 noches en noviembre de 2018

8/10 Bueno

Barbara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel sencillo y cómodo
Se trata de un pequeño hotel en la periferia de Hanga Roa. A pesar de que la distancia al centro es corta, aprox 1 km, la movilidad no es tan fácil a menos que se pague un taxi (3000 pesos chilenos), ya que un tramo de calle no está pavimentada. Las instalaciones del hotel son sencillas y cómodas. La atención de Antoine es increíble, siempre amable y dispuesto a auxiliarte en lo necesario.
Se hospedó 5 noches en junio de 2018
Respuesta de Antoine el 25 jun. 2018
Estimada Barbara, Gracias por sus comentarios. Nos complace conocer sobre su estadia y que disfrutó de nuestras amplias suites para su acomodo. Nos alegra que haya disfrutado la comodidad de su habitación, limpia, iluminada y tranquila, nuestra excelente calidad-precio, la amabilidad, atención y calidad. de servicio de nuestro personal. Se agradece también por el cumplido, fue un real placer atenderlas. Un abrazo afectuoso. Deseamos verlos nuevamente para una excelente estadia en la cual pueda ser de su completa satisfacción. Esperamos verlos prontamente, muy cordialmente, Hotel Atavai, Rapa Nui.

8/10 Bueno

Leonardo Javier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Carlos, BARCELONA (España)

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
HOTEL PARA QUIEN GUSTE DE TRANQUILIDAD
Muy buena atención en recepción. Habitaciones sin ningún tipo de ruído urbano. Estancia agradable.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a small, family-run hotel. The setting is a little rustic, but so is all of Rapa Nui. The room was perfect for one or two people. It is a 15 min walk to the town. There is ample parking for cars. It is quiet (except for a few chickens -- island life). The owner picked me up at the airport, and drove me back a few days later. A safe, clean, reliable place to stay at a good price.
Se hospedó 4 noches en marzo de 2024
Respuesta de Antoine el 2 abr. 2024
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

6/10 Aceptable

Kayla

Le gustó: Limpieza
Room was clean enough, but woke up the first morning covered in bug bites that I can only assume were from bed bugs, as more appeared each day and there were no mosquitos or anything around. There are also some very aggressive dogs in the area if you are walking, they snapped and bit at me when I was trying to walk on the road the hotel is located on
Se hospedó 3 noches en marzo de 2024
Respuesta de Antoine el 16 mar. 2024
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very sorry about dogs everywhere on the island. You are right, I apologize about it. What is more, at check-out, I offered to you a free transfer to the airport, but you preferred go walking, I believe you, but I can’t understand you that you preferred walk, instead of going by car with us, in a”risky” place to be snapped by dangerous dogs. Anyway, a quite and safe place, far enough from cars and motorbikes noises. About bed bugs you are wrong, there is no bed bugs on the island. Furthermore, in your room, the bed and the mattress are news, sheets news too. It’s possible that mosquitoes bite you outside the hotel, on tours. We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

10/10 Excelente

Nigel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice people Free airport pickup’s
Se hospedó 4 noches en febrero de 2024
Respuesta de Antoine el 14 feb. 2024
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa, comfortable rooms ( perfect tranquility for relaxing after a day of adventure on the island), and we offer a free pick-up too.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

6/10 Aceptable

Bo su

Se hospedó 3 noches en enero de 2024
Respuesta de Antoine el 1 feb. 2024
Dear Guest,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

6/10 Aceptable

Gijs

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención
Goede kamers, geen volledig hotel
Kamers waren prima, badkamer ook ook. Transport vanaf het vliegveld was wel geregeld, en Claudia helpt goed (als je Spaans spreekt). Receptie van het hotel was ver onder de maat.. De balie was helemaal niet open, en het toilet werkte niet. Waar dat betreft was het meer een Airbnb.
Se hospedó 4 noches en enero de 2024
Respuesta de Antoine el 25 ene. 2024
Dear Gijs,We thank you for sharing your experience at Atavai with other travellers through Expedia.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very sorry about time of our reception in this moment. You are right, the week of your stay we couldn’t open our reception on the afternoon. I apologize about it. Anyway, you can contact us by phone 24/24, if emergency.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

10/10 Excelente

Ines

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Antoine el 8 ene. 2024
Dear Ines,We thank you for sharing your experience at Atavai with other travellers.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit, welcome againLolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

8/10 Bueno

Zujiang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Close to the airport but not so close. It is really far away from the town center if you don’t have a car. Forget taxi, there is no taxi on the island. The host picked me up at airport also gave me a ride back to airport. Amazing! Every day the flight arrives at 12:55pm and leaves at 3:00pm, but check out time is 10:00am which means you need kill 5 hrs time for nothing.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Antoine el 7 ene. 2024
We are very happy to have been able to please you at the hotel, where we did our best to make you feel like family, with a lot of love and affectionOf course, for only 2 nights on Rapa Nui, you must rent a car and a tour guide, independently where is your hotel, because the most important things to see, the moai, are outside the village, not downtown. There are by the hundred taxis in 2 call centersAbout time of check-out, independently the time of your flight, others guests arrived on this day, so, we must use time check-out to be prepared for everyone, like when you arrived, you didn’t wait, you went into your room immediatelyVery affectionate greetings and thank you very much for your opinion of our establishment, our love, attention, the comfort offered, the cleanliness, which certainly reflects the efforts we make to satisfy all the needs of our guests

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and cozy room in the middle of nature
Quiet and cozy room in the middle of nature, thoughts you will still hear the sound made by your neighbourhood dogs and chickens. The bed is comfortable but not everything is provided for your stay, eg. you will need to bring your own cleansing kit, home slippers if necessary. The location is not too far from busy area where you can get food but may still take you 20-30min walk, or you can reserve with the owner for food. Generally speaking it still worth the money to stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Antoine el 23 dic. 2023
Dear Guest,Thank you very much for sharing your experience at Hotel ATAVAI with other travelers through Expedia.comThank you very much for taking your time to write this review.We are very happy to have been able to please you at the hotel, where we did our best to make you feel like family, with a lot of love and affection.Let's hope he will return soon, even with more family.It is a reality to ear dogs and chickens in the streets of our entire town. We sincerely apologize if you felt bad about the presence of these animals on public roads, we are committed to insisting on the competent authorities to minimize this flow.We will be waiting for you to repeat and even surpass our best service. Sorry about home slippers and cleansing kit, with standard room and standard rate, it’s impossible to provide that free. Very affectionate greetings and thank you very much for your opinion of our establishment, our love, attention, the comfort offered, the cleanliness, which certainly reflects the efforts we make to satisfy all the needs of our guests.Lolita and Antoine, Atavai Hotel, Rapa Nui.

10/10 Excelente

PRIYA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had the most amazing stay at Hotel Atavai Antoine is a 5 star and the most welcoming host we have ever stayed with. Firstly he picked us up at the Rapa Nui Airport free of charge. And welcomed us with flowers. He was always reachable and helpful and even checked in with us if we reached back to Santiago on time. The room itself is quiet and very clean. The bed was so comfortable that we overslept :). Rapa Nui is a great place and our stay at Hotel Atavai just made it many times better. Go ahead and book it , you wont regret :)
Se hospedó 1 noche en octubre de 2023
Respuesta de Antoine el 12 nov. 2023
Dear Priya, Dear Vaibhav,We thank you for sharing your experience at Atavai with other travellers through Expedia.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island). We are very glad too that you enjoyed our affection, always a real pleasure with guests like both of you.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

10/10 Excelente

TEK MAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Antoine el 3 nov. 2023
Hello dear Tek Man, thank you for your evaluation, very nice, like both of you. Welcome again if you want to back with us next time to Rapa Nui!.. Hope you still well in your trip. Enjoy life like you did in our island.Best wishes, friendly yours, Antoine

10/10 Excelente

ANA FILIPA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed in room 1, which was nice, clean and spacious with all the necessary amenities. The owners Lolita and Antoine are amazing. Antoine is the chef and cooks amazing breakfast and delicious juices. We had our 2 days tour with the owner Lolita who have also designed the circuit map of Rapa Nui. She had so much knowledge and does an amazing job. The place is a good walk to and from the city center. We explored quite a bit There are also local taxi service if you feel a bit lazy. Both Señora Lolita and Monsieur Antoine are wonderful human beings. They are very helpful and will assist you with information, organisation and guidance.
Se hospedó 3 noches en octubre de 2023
Respuesta de Lolita y Antoine el 29 oct. 2023
Dear Filipa, Dear Sushant,We thank you for sharing your experience at Atavai with other travellers through Expedia.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very glad too that you enjoyed the hotel's exquisite cuisine, ingredients and recipes that we mix for international ( french) and rapanui secrets to be a mysterious pleasure to taste during your stay, particularly our breakfast’s menu.We are very glad too that you enjoyed the hotel's tours services too.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

10/10 Excelente

james

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
5 STARS!! This is DEFINITELY the place to stay on Rapa Nui for 2 main reasons the owners ANTOINE & His Wife. I was met at the airport by Antoine with a beautiful lei. The room had a great shower, was spacious and cleaned daily. I was on the island for a few days and needed help seeing ALL the sights. ANTOINE went Above and Beyond to help me do this and even got me to the local gym. The PRICES were the BEST on the island and the KINDNESS-personal service was the BEST. Antoine and his wife are dedicated to assuring your stay is at ease, memorable and enjoyable. NO QUESTION that I STRONGLY RECOMMEND Hotel Atavai and the caring owners Antoine and his wife.
Se hospedó 3 noches en mayo de 2023
Respuesta de Antoine el 20 jun. 2023
Dear Jim,We thank you for sharing your experience at Atavai with other travellers through Expedia.Our hotel is located in a very quite place, inside the only one village, Hanga Roa.We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island).We are very glad too that you enjoyed the hotel's tours services too.We are really the best quality-price of Rapa Nui, you did a good choice.We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique.We will be waiting for your next visit.Lolita and Antoine, the Direction of Hotel Atavai Rapa Nui.

2/10 Terrible

WENLING

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
會臨時調漲價格跟無預警逼你付錢的惡劣旅館
我們剛要辦入住時,櫃台跟我們說價格已經調漲了,三天多約40美金。我說我是用網路預訂的,而且沒被通知過價格會調漲。然後就是拿到房間鑰匙,老闆交代說這鑰匙很脆弱斷掉了我們要賠50000塊智利幣。我先生說為什麼鑰匙快壞旅館不換還把責任給房客?之後我們發現窗簾也是壞的,所以根本沒隱私。最後最氣的就是,隔天晚上我回去老闆跟我收了3600的水錢,還把我訓了一頓,說我們用他的水用太多……我們在外面商店找熱水吃泡麵時,想買熱水店家還不收錢,也不要我們消費,後來我老公心情好才去買的。這家老闆處處摳門,我們出來一個月,這一間難得住到三晚(其他都一兩晚)卻只有這間從進去開始就都不開心,讓人家出來玩的心情都被破壞,倒數第二天早上我們遇到其他房客,他也表示住得很不開心。離我們不遠前面一點的民宿天天都爆滿,我們這邊住房率不到三成,強烈負評這家旅館。
Se hospedó 3 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
交通の便以外は二重丸
繁華街から歩いて30分。 wifiは部屋でもつながる。 英語は親父さん○、娘さん△、お母さん✕。でも、皆さん親切です。 宿までの道が未舗装でレンタカー運転してて一番怖かったかも。 あと、私は気にならなかったが、鶏がうるさい。
Se hospedó 3 noches en diciembre de 2018

10/10 Excelente

Simen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A pleasant surprise
We were a bit worried after only reading the other reviews after booking our stay. The fears grew bigger as we encountered the same issues as mentioned in other reviews, mainly arriving at 11 and being forced to wait 2 hours for a room that was already ready. But other than that we had absolutely zero complaints. Our room was spacious, the bed was comfortable and the hot shower was fantastic. Some reviews complained about paper thin walls, but our only experience with this was the roosters that started around 6AM. I solved that by using earplugs, and some roosters is anyway nothing compared with the noise you usually put up with in South America. A pleasant surprise was the daily maid service since our booking specifically said "no daily services". Our bed was made and the towels changed every single day. It was also advertised as "WiFi only in lobby", but we had WiFi in the room (although very slow). The only downside is the distance down to the restaurant and bars. It's only a 25 minute walk, but since there's not that much to do downtown you end up going back and forth between the hotel and city pretty often. It's a boring stretch, but this is a proper first-world problem that can also be avoided by booking a taxi (which they will do for you). Their rental car deals are cheaper than the ones down on the main street as well. Maybe it was due to our lowered expectations, but we had a very pleasant stay at this hotel.
Se hospedó 6 noches en diciembre de 2018

6/10 Aceptable

Olivier

Le gustó: Limpieza, personal y atención
Difficile à trouver
Hébergement type bungalow un peu vétuste, salle de bain nécessitant quelques travaux, connexion wifi très limitée mais cela est dû au manque d'infrastructures de l'île, petit déjeuner en supplément, situé à 20/30 minutes de marche du centre d'Hagan Roa et à 15/20 minutes à pied de l'aéroport. Le gros point négatif : très difficile à trouver, situé au fond d'une route en terre sans panneau ni signalisation, impossible à emprunter si l'on vient à pied de l'aéroport avec des bagages à faire rouler.
Se hospedó 3 noches en octubre de 2018

6/10 Aceptable

hans

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en octubre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very good budget alternative for Easter Island
This place is perfect if one wants peace and quiet during one´s visit to Easter Island. It is located somewhat away from the "downtown" area of Hanga Roa, so the only sound one hears from town is basically the church bells playing melodies once in a while. The rooms are of good standard with firm nice beds, the showers deliver really hot water (even if it is a little dangerous as it keeps shifting between super-hot and cold without warning....), the breakfast, which was an extra for us, is great and the staff is very nice and helpful. There are two drawbacks: 1) the sketchy Internet, but without knowing, I suspect that this is an Easter Island issue, rather than something specific to this hotel. Given the location/isolation, having ANY Internet is quite a feat.....; 2) If getting into the centre of town often is a requirement, it is important to be aware that this is about 15 minutes´ walking from the hotel. With a rental car (almost a must while on Easter Island), this "problem" is solved....
Se hospedó 5 noches en octubre de 2018
Respuesta de Antoine el 4 nov. 2018
Dear Guest, We thank you for sharing your experience at Atavai with other travellers through www.hotels.com As you mention, the hotel is located in a very quite place, inside the only one village, Hanga Roa. We're very glad you enjoyed your stay with us, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island). We hoped that you enjoyed too the hotel's exquisite cuisine, ingredients and recipes that we mix for international ( french) and rapanui secrets to be a mysterious pleasure to taste during your stay. We are really the best quality-price of Rapa Nui, thank you to say it. We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique. We will be waiting for your next visit. The Direction of Hotel Atavai Rapa Nui.

4/10 Mediocre

Cliente verificado

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Mitigé
Accueil : peu chaleureux Chambre : grande avec rangements , lit moyennement confortable , coqs à proximités qui font de bruit quasiment nuit et jour. Salle de bain : tres bien , eau chaude Extérieur : petite table sympathique Localisation : rien autour, loin de tout (15-20min de la rue principale), pas très loin de l'aéroport (5min en taxi , faisable à pieds) Services : possibilité de laver + sécher ses affaires pour 10 000 pesos. Cependant demandez bien combien de machines ils vont faire avec vos habits car sans nous prévenir ils ont voulu nous en facturer deux (finalement non car nous avons râlé)
Se hospedó 4 noches en agosto de 2018

8/10 Bueno

Aurélien

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hôtel simple, accueillant, reposant, mais un peu éloigné du centre à pied. Le personnel de la réception est disponible et compréhensif. Je conseille. Bon rapport qualité/prix.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Low cost on Easter Island
Great price wonderful people

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quite and a kind of style i like.
The staffs are very friendly and just the hotel i wanted.
Se hospedó 3 noches en diciembre de 2017
Respuesta de Antoine el 23 ene. 2018
Dear Guest, We thank you for sharing your experience at Atavai with other travellers. Our hotel is located in a very quite place, inside the only one village, Hanga Roa. We're very glad you enjoyed your stay with us, the breakfast, the comfort of the rooms ( perfect tranquility for relaxing after a day of adventure on the island), the hotel's exquisite cuisine, ingredients and recipes that we mix for international ( french) and rapanui secrets to be a mysterious pleasure to taste during your stay. We thank you a lot again for your congratulations and I will pass all of them to my all team. The warmth and care of our staff is a hallmark of our small lodging which makes us unique. We will be waiting for your next visit. The Direction of Hotel Atavai Rapa Nui.

8/10 Bueno

Rodolfo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2017

6/10 Aceptable

Chris, California

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Hotel at end of a dirt road
This was a tiny place, at the end of a muddy dirt road. The room was cold and humid, not much in way of comfort. WiFi was so slow, essentially nonfunctional, plus no cell signal, so do not expect to connect. The staff was friendly, as they are really trying hard. The place is basically non accessible without a car - rental car can be easily arranged by the way. I guess there was some charm to the remoteness of the place, kind of fitting for the remote corner of the world of an island. A place the sleep is all.
Se hospedó 3 noches en octubre de 2017

10/10 Excelente

Helle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hjælpsomt personale og klart et besøg værd
Værelset og de fælles områder var rene og pæne, og værelset blev gjort rent hver dag. Servicen var også helt i top, da jeg ville booke ture rundt for at se øen. Der var dog en enkelt eftermiddag/aften, hvor strømmen gik grundet et væltet træ (så vidt jeg kunne forstå, var strømmen gået i det meste af Hanga Roa), men i denne situation var man lidt overladt til sig selv, da der ikke fandtes et eneste stearinlys på hotellet, som man kunne få lov at låne. Da jeg ankom, blev jeg lidt overrasket over beliggenheden, men dette skyldes temmelig sikkert min egen manglende research på dette område. Hotellet ligger cirka 20 minutters gang fra hovedgaden i Hanga Roa, men i og med at det ligger lidt uden for selve byen, så er der dejlig stille og roligt :-) Der er wifi på hotellet, men det var lidt op og ned om der var forbindelse til det eller ej, men igen så er man på en ø ude midt i Stillehavet, og så er det forståeligt nok, at forbindelsen til internettet kan være lidt svingende. Ud over det manglende lys, så var jeg fuldt ud tilfreds med mit ophold på hotellet, og jeg vil helt klart kunne anbefale det til andre :-)
Se hospedó 3 noches en julio de 2017

4/10 Mediocre

Ross

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Service was good, but was noisy with the roosters crowing, dogs barking & noisy neighbors, even the room next door you could hear them laughing & talking at midnight. The road to the hotel was not the best. The water pressure was not the best & the wifi was also not the best.

6/10 Aceptable

Melissa, Long Beach, CA

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Loved the room. Rest was lacking.
One of the further hotels from town. I loved my room. I'd recommend if you can put up with the negatives for the room/view. Can see the water and it's like a huge private bungalow on stilts (upgrade for like $10 US a day or something). Said they couldn't call me a taxi to the airport. They had a painter that would come up in the morning to start paining the deck-sometimes before I even left for the day-this lasted for a couple days. Very strange-you'd think they wouldn't be doing work on the room while there was a guest staying in it. Had issues with breakfast-cook would show up late and wouldn't have what you wanted to order (even on days after they claimed they would get ex: cheese). I left money one day on the table for my breakfast-more than required-it had tip. This is the worst part-I went to check out and they said I had a balance on the account for scrambled eggs. I told them that I paid that day. They continued to insist I needed to pay (remind you the amount was nominal too like onlyu $3 US). I went back to my room after the reception made calls or something and told me she believed me I paid. I'm trying to pack up the rest of my room and leave-the reception comes up to my room telling me the owner is insisting that I pay! I already paid! Very annoying. I refused to pay as I already did. This hotel has some improving to do revolving around ownership/management.

6/10 Aceptable

Emma

No le gustó: Personal y atención
Far from the centre
Room was simple but clean. The staff didn't speak much/any English. It's quite far from the city centre, Hanga Roa is tiny but this hotel is situated about a 20min walk from the centre and quite far from all the Moais. Airport pick-up and drop-off isn't included like in most Eastern Island hotels. And since breakfast isn't included I think you pay a lot for just a bed and nothing else. Wifi only worked in the reception building.

4/10 Mediocre

Annica

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Low-Budget Hotel auf der Osterinsel
Das Hotel ist in einer Sackgasse, 25 Minuten von den ersten Restaurants und Geschäften von Hanga Roa entfernt. Die "Straße" ist nur Schotter und Schlamm. Im Zimmer gibt es keinen Kühlschrank/Wasserkocher oder eine andere Möglichkeit sich etwas zu essen zu machen. Die Lobby sollte offiziell bis 20:00 Uhr besetzt sein, nach 12 war aber niemand mehr da. Da die Zimmer wie in einem Motel angeordnet sind (eher Bungalow-Stil) fühlte es sich aus unserer Sicht nicht gut an, alle Sachen dort zu lassen. Einen Safe gab es auch nicht (weder im Zimmer noch in der Lobby). Das Internet war sehr langsam und hat nur in unmittelbarer Nähe der Lobby funktioniert. Es gab auch keine Klimaanlage und keinen Lüfter.

6/10 Aceptable

HELIO JUM

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
O hotel é agradável, as pessoas são educadas e receptivas e o ambiente é sempre limpo, porém fica a 20 minutos do centro. O horário de check-out (10 AM) é bem inconveniente.

8/10 Bueno

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
There was no free shuttle to & from the airport like it was stated but it was close by.

8/10 Bueno

JULIETA, 파라과이 아순시온

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
항가로아의 석양~
슈페리올 방갈로 라서 전망이 좋아, 계속 되는 우천기 에도 불구하고, 석양을 볼수 있었음..

6/10 Aceptable

Byron, Hong Kong

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Not bad, but should hv better one under this price
We just booked for one night. The room size and hygiene was good, but the location was not very assessable. (As we were moving from another hostel that day under heavy rain, the location of the hotel was far from the main street, and the route was full of puddles and mud.) One thing was that on the day we leave, we go for a morning walk in early morning and planned to go back for a shower before 12:00, when we arrived at 11:30, we saw all our stuff were moved out to the corridor without notifying us. Though we have certain degree of responsibility that we didn't aware that he check out time was 10:00, it was quite rude to seeing our things were moved out just like trashes. (Especially there were no new comers to our room.)

8/10 Bueno

Alvis, Riga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Inside room facilities were nicely convenient - starting from bed softness, pillow, appropriate cover, shower, WC, etc. Could park scooter next to the room door. The only sad thing I couldn't pay directly to Hotels.com as usual, and hotel owner, instead of accepting cash offer, insisted to send him credit card details over e-mail otherwise to cancel my booking ... And I had to block my card 1m later. I'm sure it was not him leaking the data, but rather gmail usage for this.

6/10 Aceptable

patty, canada

Le gustó: Personal y atención, comodidad de la habitación
Good value
Close to the airport n downtown, if you are lucky, upgrade to the ocean view room , it will be excellent, they only have one. They pick you up at the airports and give you all the tour information, good service.
sun rise

8/10 Bueno

Debbie, England

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel and very helpful staff
I enjoyed staying at the hotel but it would have been better if I had taken my driving licence so I could hire a moped or car

8/10 Bueno

Sylvie, St-H

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Le propriéraire vient vous chercher à l'aéroport, surveillez. Il parle espagnol anglais et français. Il donne les explications pour ce qu'ip y a à faire et voir

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
The owners/managers of the hotel were really friendly and helpful (they even picked us up at the airport). They gave us a lot of information about the island and what to do right at our arrival and were always ready to help with anything. The room could use some improvements, though. It should have any kind of cooling system as the temperatures can be really warm and stuffy and keeping the windows open doesn't help much (not to mention that we preferred to keep them closed to avoid friendly visits by bugs in the night). An ice machine somewhere in the hotel would also do wonders to help enjoy the place and the very pleasant breakfast tables in front of the room.

8/10 Bueno

Anneliese, Österreich

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Gutes Hotel für ein paar Tage
Abholung vom Flughafen durch Besitzer und anschließend ausführ-liche Information mit Verteilung einer Inselkarte. Zimmer sehr geräumig. Zimmer und Bad alles sehr sauber. Zum separat zu bezahlenden Frühstück gibt es allerdings sehr bescheiden nur eine Scheibe Wurst und Käse. Ein zweites Brot ist zusätzlich zu bezahlen.

10/10 Excelente

Pony, Canada

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Extremely beautiful sea view room!
We upgraded our room to the ocean view one for only $10 USD. It was worth every cent! The view of the ocean was spectacular! The room was huge too! Very comfortable! Also, Antoine provided us with a very cheap rent a car! Cheaper than you can find in town! Gotta go to his place!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación

6/10 Aceptable

Marize, Brasília

No le gustó: Personal y atención
um diferente experiência...
Olá amigos, o hotel Atavai é bem diferente de tuudo que já conheci. Gostei muito da área, parece uma pequena fazenda, e fomos recepcionados com bananas retiradas do pé que fica nos fundos do hotel. O quarto, tem um cheiro leve de mofo...e o colchão...ACABOOOOU com as minhas costas... Mas o pessoal, o Renato...são super legais... Hã...a internet só pega na recepção que estava fechada, ou seja, não tem como você acessar naaaada ou trabalhar no quarto de precisar de internet.

8/10 Bueno

Theresa, stuttgart

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Nahe am Flughafen, 30min zu Fuß in Stadt
Schönes ambiente, sehr sauber! kein service in Nebensaison, keine Küche!! warmes wasser sehr begrenzt

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good deal
Got exactly what I paid for. A decent room far away from the noises but still walking distance from the airport.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención