I was very disappointed with our stay. Granted it was the very end of the season and COVID has a lot of things shut down, but there was literally nothing for kids to do, and when I asked the front desk staffer for recommendations on things in the area he was completely unhelpful. He couldn’t even give me recommendations on local hiking spots, I ended up getting these from another guest who overheard our conversation. The outdoor pool wasn’t heated warm enough to really use, even though the air temp was plenty warm, and the restaurant wasn’t open the hours it said it was on the website. My child’s Kids Rule ski lesson was canceled the day before because of warm weather and inability to keep snow on the lower mountain, which was disappointing but I understood, but then it took three days and several angry phone calls to get the money refunded and they weren’t even apologetic. Basically every step of the way staff were indignant when I tried to inquire about this terrible service. We won’t be staying here again, which is too bad because it’s a beautiful place and the rooms are perfectly set up for families.