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Opiniones sobre Wyndham Garden Lake Guntersville

3 out of 5
Wyndham Garden Lake Guntersville
2140 Gunter Avenue, Guntersville, AL

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 406 de 1003 opiniones" "
Evaluación: 8 - Bueno. 274 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 158 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 83 de 1003 opiniones" "
Evaluación: 2 - Terrible. 82 de 1003 opiniones" "

7,8/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Raul

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El cuarto no fue el mismo que aparte fue desagradable y la limpieza fatal.
Respuesta de Wyndham Garden el 16 ene. 2023
We are sorry there was misunderstanding on pics. On our site, the pictures show an exterior corridor hotel with semi private balcony and rooms facing lake, and the other exterior pics show the front of hotel lobby area with exterior rooms facing street. The rooms that you book through Expedia come through the system to us. We are again sorry for any misinterpretation. We appreciate your business and hope you return again soon.

10/10 Excelente

FABIO A

Se hospedó 1 noche en mayo de 2022
Respuesta de gsm el 17 may. 2022
Thank you

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Barbara

Viajó con su familia, Viajó con mascotas
No le gustó: Personal y atención, estado de la propiedad e instalaciones
LOUD LOUD LOUD — it’s as though the highway traffic is IN YOUR ROOM. The room was inexpensive but WHOA — nobody could sleep in the room.
Se hospedó 2 noches en mayo de 2024
Respuesta de gsm el 21 may. 2024
Again we moved you to the lakeside trying to accommodate you, but you just couldn't be accommodated.

10/10 Excelente

glynda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was clean. The elevator was shabby, and not clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de gsm el 21 may. 2024
Thank you Glynda we're working on this issue

10/10 Excelente

Hilary

Viajó por negocios, Viajó en grupo
Great hotel only complaint is you can hear a lot of the traffic at night. This is because there is an intersection right where the hotel is located.
Se hospedó 1 noche en mayo de 2024
Respuesta de gsm el 16 may. 2024
Thank you Hilary have a great day

6/10 Aceptable

Thomas

On a nice lake.
Se hospedó 2 noches en abril de 2024
Respuesta de gsm el 14 may. 2024
Thank you Thomas

6/10 Aceptable

Jennifer

I didn’t like the same breakfast everyday.
Se hospedó 4 noches en mayo de 2024
Respuesta de gsm el 13 may. 2024
Our apologies Jennifer

4/10 Mediocre

Michael

I was put on the street side and it is very noisy all day and night. Did not get much sleep. The fitness center was also closed.
Se hospedó 5 noches en mayo de 2024
Respuesta de gsm el 10 may. 2024
Our apologies but your reservation was on the parking side. We are patiently waiting for our new equipment to go in the fitness center

8/10 Bueno

Lee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was Quite a ways From the bar and as soon as we would open our door we could hear the band . They was way to loud. We walked To the bar and went back to our room. Besides Being Way too load( we couldn’t even talk To each In there ( It was screaming) . It was over crowded with locals Haveing nowhere To even set . In the past When we Have stayed ,The bar had a different name And was much nicer then . Breakfast was Fair . I had The country taters. , sausage and biscuits and gravy. It was very good. But my husband had. The taters. (He agree was great ). The ham was not just sweet but very sweet and the scrambled eggs wasn’t cooked Well Enough He only ate the country fries . The stairs to The piers could use More night time lighting . These are Not deal breakers. For me. More like suggestions for improvement .
Se hospedó 1 noche en mayo de 2024
Respuesta de gsm el 6 may. 2024
Thank you Lee we are addressing these issues. We hope to see you soon

4/10 Mediocre

David

Se hospedó 2 noches en mayo de 2024
Respuesta de gsm el 9 may. 2024
Thank you David

8/10 Bueno

Stephanie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Right on the lake for a great view!
Se hospedó 1 noche en mayo de 2024
Respuesta de gsm el 6 may. 2024
Thank you Stephanie have a great day

8/10 Bueno

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
We absolutely loved the Breakfast!!!! The hotel being right on the lake was a plus! Beautiful But the Parking was terrible, we had to park in the convienant stores parking lot because there was not any where for us to park. We were in Guntersville for our sons baseball tournament and we had ball all day n come back to the Inn and couldn’t find any where to park. We were tired and had to deal with that!
Se hospedó 2 noches en abril de 2024
Respuesta de gsm el 3 may. 2024
Thank you Jacqueline have a great day

10/10 Excelente

Theresa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I always stay here!
Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 3 may. 2024
Always great to see you.

8/10 Bueno

Lucretia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lake view is nice but the hotel is located very close to a busy street so it is noisy.
Se hospedó 1 noche en abril de 2024
Respuesta de gsm el 3 may. 2024
Thank you Lucretia have a great day

8/10 Bueno

Venessa

Viajó con su familia
Le gustó: Personal y atención
The view is great. Property needs some cleaning in stairways. Room was clean and bed was comfy. Don't plan to sleep in as the noice from housekeeping cards and luggage is loud. Room was quiet at night. Breakfast selection is really limited. Staff was great. Hotel is on the corner of a busy intersection, not a quaint location.
Respuesta de gsm el 23 abr. 2024
Thank you Vanessa we are addressing these issues

4/10 Mediocre

Darius

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
This place was dirty and unkept. The floors had stains all over them and spider webs on the ceilings with spiders in there broken toliet paper dispenser it was very low down place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de gsm el 22 abr. 2024
We are questioning if your talking about our property, after checking the room you were in, we didn't find these things wrong in that room. Thank you have a great day

10/10 Excelente

myra

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay! Super friendly staff and very clean. Will definitely stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de gsm el 22 abr. 2024
Thank you Myra have a great day

6/10 Aceptable

Timothy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
The sheets were stained and roaches in the bathroom. It was run down and nothing like the photos. But the beds weren’t uncomfortable and the front desk and staff friendly. There was a Publix across the street so after buying lysol we chose not to switch hotels. The view is ok but if your going to Guntersville for some reason try the Lodge at the state park instead or somewhere else.
Se hospedó 3 noches en abril de 2024
Respuesta de gsm el 3 may. 2024
We are addressing these issues

10/10 Excelente

Tina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a beautiful view of the lake!
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 22 abr. 2024
Thank you Tina have a great day

10/10 Excelente

Pamela W

Viajó con su familia, Viajó con mascotas
The staff was wonderful. The rooms were clean & surprisingly sound proof. We could not hear the traffic from 431. The sheets soft & mattress comfortable. The river view was great & the piers were nice. We enjoyed watching the minnows being chased around the piers.
Se hospedó 1 noche en abril de 2024
Respuesta de gsm el 22 abr. 2024
Thank you Pamela have a great day

8/10 Bueno

Danny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en marzo de 2024
Respuesta de gsm el 22 abr. 2024
Thank you Danny have a great day

10/10 Excelente

karla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking spaces were to narrow
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 2 abr. 2024
Thanks for letting us know have a great day

2/10 Terrible

D

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms were filthy and the lady at the front desk needs to remove herself from hospitality, the steps are disgusting and a hazard, the towel rack fell off the wall just by putting a towel on it, we refused to go barefoot in the rooms the floors were so dirty, the hotel breakfast was sub par at best. It was a nicer hotel 25 years ago. It’s really a shame. Lastly the fitness center was closed the whole time but nobody ever knew why? It’s hard to believe all 10 machines in there didn’t work?
Se hospedó 3 noches en marzo de 2024
Respuesta de gsm el 1 abr. 2024
We apologize for any inconvenience you may have had during your stay. Our fitness center has been closed for repairs.

10/10 Excelente

Allyson

Le gustó: Estado de la propiedad e instalaciones
.
Se hospedó 3 noches en marzo de 2024
Respuesta de gsm el 1 abr. 2024
Thank you Allyson

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent value and view!
Se hospedó 2 noches en marzo de 2024
Respuesta de gsm el 1 abr. 2024
Thank you Andrew

2/10 Terrible

Carla

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We left without even unpacking..tried to get my money back but the front desk employee said that they needed a call from Expedian since was had booked the hotel through you..i was there to take my grandson on a fishing trip and he had such anciety about the room that we had to leave and pay for another hotel same night..we never unpacked and were not in the room but maybe 15, 20 minutes
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 2 abr. 2024
I spoke with you yesterday and took care of this matter. Have a great a day

10/10 Excelente

Gina

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the staff at the time I checked in. She made sure I understood the lay out of the property since this was my first time at this hotel. Everyone I ran into said hello, how are you, have a great day. I would stay there again when business brings me back to the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 28 mar. 2024
Thank you Gina, have a great day

4/10 Mediocre

Jerry

Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 22 abr. 2024
Apologies for any issues you may have had

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de gsm el 26 mar. 2024
Thank you Michael

8/10 Bueno

Daniel

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 26 mar. 2024
Thank you Daniel

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stay was nice and beds were comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 25 mar. 2024
Thank you Kevin

10/10 Excelente

Terry, Hoover

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for one night or more.Full free breakfast buffet.also the restraunt also serves dinner.The best thing about it was the shower water pressure .It was just so invigorating.If your going to be in Gunyersville for a few days I highly recommend this place
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 19 mar. 2024
Thank you Terry

10/10 Excelente

Angela

I love the lakeside view and it’s relaxing..
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 18 mar. 2024
Thank you Angela

10/10 Excelente

Jenny

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were clean and staff were very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 19 mar. 2024
Thank you Jenny

10/10 Excelente

Leigh, Milan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love that it was right on the lake. The bar had live music and the breakfast the next morning was great!
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 19 mar. 2024
Thank you Leigh

8/10 Bueno

Douglas

Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 8 abr. 2024
Thank you Douglas have a great day

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 19 mar. 2024
Thank you Kevin

4/10 Mediocre

Kellie

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Positive - Good breakfast, beds comfortable. Negative - Room was unclean, debris on floors, mold in tub, toilet leaking at base, dirty walls, toilet slow flushing, tv sound intermittent, room phone dirty, bar does not service tables nor provide food, cigarette butts covered parking area, outdoor security camera lines cut, many patrons stand outside of rooms smoking and drinking alcohol. Noise from road traffic very loud inside room, room door would not shut without excessive force. Front desk staff not engaging.
Respuesta de gsm el 10 mar. 2024
We are addressing these issues. Have a great day

6/10 Aceptable

Keltsie

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Overall the stay was satisfactory. But there was definitely room for improvement! Beds were very comfortable and clean. But the sitting bench and floor was not clean at all!!
Se hospedó 1 noche en marzo de 2024
Respuesta de gsm el 10 mar. 2024
Thank you for letting us know about these issues. We are working on those. Have a great day

8/10 Bueno

Malinda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean, could use a little updating though. We loved the bar downstairs.
Se hospedó 2 noches en marzo de 2024
Respuesta de gsm el 4 mar. 2024
Thank you Malinda, we're still waiting for delivery to finish up our updates

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de gsm el 29 feb. 2024
Thank you Stephen have a great day

6/10 Aceptable

Bruce

Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 25 mar. 2024
Thank you Bruce

4/10 Mediocre

Deborah

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room was very noisy, smelled like stale cigarette smoke, and was in very poor condition.
Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 26 feb. 2024
We are checking into this matter. Have great day

6/10 Aceptable

Betsy

Viajó por negocios
Staying by Lake Guntersville
I decided to stay at the Wyndom in Guntersville because it was a few miles and minutes from the place I was to meet. It was nice and comfortable for an older hotel. They served a nice breakfast also.
Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 21 feb. 2024
Thank you Betsy have a great day

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It's in a convenient location and I had no issues. Didn't feel unsafe.
Se hospedó 2 noches en febrero de 2024
Respuesta de gsm el 19 feb. 2024
Thank you Gregory have a great day

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Waterfront very nice
Se hospedó 2 noches en febrero de 2024
Respuesta de gsm el 19 feb. 2024
Thank you Thomas have a great day

10/10 Excelente

Tabitha

Se hospedó 2 noches en febrero de 2024
Respuesta de gsm el 21 feb. 2024
Thank you Tabitha have a great day

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great stay!!
It was a wonderful stay. I would suggestmay a remodeling ofthe elevator and a fresh coat of paintàs the hotel looked well worn, and the walls are thin in an adjoining room, but overall the room looked good, the staff were friendly and the scenery was beautiful.
Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 19 feb. 2024
Thank you Tim have a great day

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de gsm el 21 feb. 2024
Thank you William have a great day