The location was great! We could watch our kids at the pool from the porch if we weren’t ready to join them quite yet and it was a 5 minute walk to the beach. One of our kids got sick so this was a nice feature. The unit was clean but old and could really benefit from a fresh coat of paint. The floors weren’t very clean and turned our socks brown. Plates and bowls were chipped but still useable.
In the beginning we were told we had access to the indoor pool, but after arriving and asking for a key like our friends had from a different unit we were told we didn’t have access. We were actually told three different things by three different people but after about an hour on the phone the last person told us he would try to find a key. Finally, we got a key but no wristbands which are also required and we didn’t get the key to the pool until our 4th day of staying there. The key even had our unit number written on it! The weather was in the 60’s so it would have been really nice to have the pool key at the beginning of our trip instead of us calling them and telling us we didn’t have access.
The master bath didn’t drain well and filled up half way every time we took a shower. They came out to fix it the next day and the maintenance guy was very nice! The hallway bathroom fan makes a really loud noise when it’s on and the internet isn’t very strong in the unit. The outlets were also difficult to use; when you plug something in it often falls out and you have to balance the plug so it doesn’t fall out.
We were disappointed in the management of the property. Other units had keyless entry while on this unit you have to pick up and return the keys. A company also came by to spray for bugs while we were there but we weren’t notified at all this would be happening. We were also told to call the internet company ourselves about the internet not working because they were too busy. We manage properties for a living so unfortunately we felt a little like we were still at work during this vacation.
The beach was also wonderful, very clean. You can rent an umbrella and two chairs for $40/day I think. You have to pay $20 for parking and Poole and Associates also charged a non-refundable deposit in addition to a booking fee that didn’t seem clear to us in the beginning. We thought the price was the price. For the money we spent, we would book somewhere nicer. We ended up leaving a day early.