BEWARE if you are considering renting from Beachball Properties! We rented a cottage in the Beach Club Resort in Ft. Morgan, Al for 7 nights (it was just a few minute walk to the beach, had a private pool, and 2 bedrooms). We rented for the private pool with shade for our daughter who has severe Crohn’s and her meds require her to be in the shade. It unfortunately flooded due to a water line break our third day there (Saturday) Beachball told us their ONLY available place was the Hideaway Bay (3 bedroom, no pool, no beach access, on the bay). They said this was an upgrade and would only give us $139 refund even though this “upgrade” rents for $1,000 less a week. We accepted this as emergency shelter that night and had asked upper management call us back the next day, but since Easter was the next day we had to wait until Monday before anyone that could do anything would call us back. When we finally got ahold of upper management they offered the $139 refund plus another $140ish, we asked to speak to someone higher than that. We spoke with someone who was higher up because we had found when looking at their website that they had other properties but that were of higher quality that they just didn’t want to give us. They said they could only give us equal or lesser quality even though we were put out on our vacation and spent several hours packing, moving and had items damaged in the flood. He said he’d call us back with what he could offer us. It was $139 plus $417.70 which d