The view was beautiful! We stayed on the 9th floor and the elevators were awful, they were very slow and sometimes didn't open. We took the stairs when we could, we have little ones so sometimes it was difficult. My husband smokes and there is no smoking so he would have to walk down 9 flights of stairs to smoke a cigarette in the parking garage. The pool was dirty both times we went to swim in it. The room was nice, but there were lots of dirty spots on the walls around the bunk beds and in the main bathroom. There were signs telling us not to turn the refrigerator on high yet the frig was on high so all of our food got wet when I put it on the correct temperature. There were also notes in the bathroom about asking us to reuse our towels to save water and energy which is fine, but for over $300 a night, Im using a clean towel! The laundry room had no place to make change and only 3 washer and dryers and 1 set was out of order so I had to wait in line to do laundry. The staff was very nice and the property was very clean on the outside.