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Opiniones sobre Guildford Manor Hotel & Spa

4 out of 5
Guildford Manor Hotel & Spa
Newlands Corner, Guildford, England

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 194 de 777 opiniones" "
Evaluación: 8 - Bueno. 236 de 777 opiniones" "
Evaluación: 6 - Aceptable. 175 de 777 opiniones" "
Evaluación: 4 - Mediocre. 93 de 777 opiniones" "
Evaluación: 2 - Terrible. 79 de 777 opiniones" "

7,6/10

Limpieza

7,2/10

Personal y atención

8,0/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Carly

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Really thin walls so could hear everything next door. Staff dont want to listen. The only good thing is the pool area
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Alistair

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The location of the property is beautiful. The service is good and staff very helpful. The food was ok but not worth the cost, basically overpriced. The cleanliness was very poor. Our room had a filthy bathroom blind and only one bedside lamp which did not work.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed for a night with my daughter, there was no lift, but the staff carried my case up for me, we had a snack and drink, which I was shocked at £12 for a single gin, we used the jacuzzi which was lovely but very crowded with a group of 6 ladies, a hen party I think. We had dinner which was delicious and very good service. I did not sleep well due to the noise of the people above me coming in banging around, the room next to me I could here them talking in the afternoon, walls so thin, the grounds are beautiful and we got to see the peacock, I would not stay again though.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

David

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
No vat receipt given. They stated had a 24 hour service desk to obtain this on check out and they haven't. So still waiting on a email for this which is putting me behind on end of month expenses. Not alot of choice on the menu but luckily there's a nice Italian at the end of the drive
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Bruce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Pene

Viajó en grupo
No shelf in shower to hold shower gel/shampoo. No mat in shower to prevent slipping. No handle in shower to hold onto.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Patricia

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jasper

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel had a nice spacious feel to it. My single room was comfortable, fine for me anyway. I liked the dining room.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kevin, Leamington Spa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely property and gardens, staff were helpful and friendly. 1 or 2 things in the room needs some maintenance, the shower/bathtub fittings were coming loose. There was a couple of steps going down into the bathroom at the top of those stairs there was an aluminium strip coming up which was a bit of a trip hazard and the sofa in the room was really badly sunken in making it very uncomfortable. That being said the room was clean, beds were comfortable, and we had a good couple of nights sleep. For the amount of money it costs to stay here though I'd have expected better attention to the maintenance of some aspects but overall it was a good stay.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Marc, Lincoln

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good but old fashioned
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Mel

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really enjoyed our stay and the surrounding area is stunning. Good walks just across the road 👍
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Enkel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great stay with my partner. Staff would friendly and accommodating will definitely be booking to stay again. Beautiful view from bedroom, lovely spa facilities and lovely decor. Rooms and areas clean and stylish.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Mark

Viajó con su pareja
Spa and pool staff superb, restaurant staff not too good at the job. Hotel room walls very thin and you can hear next room very clearly
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención
Looked very nice inside and outside Hotel but the room I stayed in was dark and looked tired. Was nice to see a Peacock roaming around outside.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Anthony

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Adam

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Francis

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Otto

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
I had an incredibly peaceful and enjoyable stay. The property is breathtakingly beautiful, with stunning grounds that are sure to leave you in awe. To top it off, the staff were incredibly courteous and went above and beyond to make my stay even more memorable.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Gary

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peaceful staycation just outside of London!
Stayed for two nights with my 4 and 6 year old spacious family room and my children enjoyed using the pool which was 1.2m so my 6 year old could swim the whole length! I had missed interpreted that kids are not allowed to use the pool between 10-4 so was greatful that they let us use it during those hours as I had nothing planned on that particular day! Unfortunately I wasn’t able to call down to reception using the phone in the room and had to call using my mobile and I did report the bath tub plug didn’t seem to work and was told maintenance would come take a long however they didn’t during our stay so my girls couldn’t have a bath! Overall lovely hotel with beautiful grounds and friendly staff! Also love that we could walk to Newlands corner from the hotel only a 7 mins walk with children and do the trails the views where breathtaking!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Aisha

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Kim

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Room smelt of stale cigarette smoke Lack of lighting outside made it feel dangerous and unsafe walking from the car park to the main hotel My room was directly above the gym and I could hear the thrum of the treadmill The corridor outside the room smelt strongly of chlorine from the pool Gym didn't open until 7am so I couldn't use it Paid for room on check-in & then before I could go to my room the management insisted they take an additional £50 hold on my card for "incidentals" (which I said I wouldn't be needing) due to "hotel policy" The room itself was clean & the bed comfortable
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

John

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Mitsos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice and amazing i spend very amazing short h
The weather was not so good but the out side jacuzzi was amazing with hot steaming stuff is very kindly Nice room Nice breakfast 5 🌟🌟🌟🌟🌟
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Pratik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Nerys

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kevin

Viajó con su familia
Le gustó: Servicios
Lots of stairs to some rooms and no lift Our room was quite spacious
Se hospedó 2 noches en enero de 2024

8/10 Bueno

MISS

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Well managed, great spot.
Really accommodation helpful staff who offered a discount due to pool refurbishment and waived the late checkout fee. I would recommend it.beautiful grounds and lots of quirky touches. Great breakfast and flexible attentive staff. I would go back when fully open - could have done with a lift but the staff carried the baggage which was also generous.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Pina

Viajó con su familia
Le gustó: Limpieza, personal y atención
Our stay.
Staff were amazing However the signal beds was very uncomfortable- headboards made of hard wood and a large heavy wooden footer not allowing feet to hang over if your a tall person. I’m 5.7’ my son 6.1’ Twin room. Had to ask for extra heater as the room was freezing to start with. Pool in spa not working so disappointing. Nice breakfast and staff were very helpful and accommodating throughout.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Madeleine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent value for money
Exceptional good value- we enjoyed a swim and sauna before dinner in the restaurant where the staff were friendly and efficient. The room was spotless and comfortable. Would definitely return!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Ken

No le gustó: Comodidad de la habitación
The room was small. No choice about when the room would be serviced. Water too cold. No minibar. Pool ridiculously cold and the jacuzzi was not working one day. surprise twelve and a half percent surcharge on meals. When I mentioned the pool a I was told that many others had said the same thing. No suggestion that they would do anything about it! i would not stay again.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Melanie

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jacky

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room is cold and the heating does not work, we use a small one and electric heating but that does not heat everything, very nice but cold at night
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Riccardo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Swimming pool, hot tub, gim, restaurant, free parking
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Colin

Viajó en grupo
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Peter

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Needs some serious attention to service & quality.
Manor Hotel is an OK spa if every worked as it should, as for the Dining experience, if you want first class service, outstanding food, I would highly recommend Carlo`s just 100yds from the Hotel. The executive room was pretty awful, the breakfast was Cold, and being asked what time we wanted to book for Breakfast on a relaxing week-end, surely not.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spa hotel near guildford
The hotel is spa type hotel with spa amenities free and for a fee. The toom was adequate for a couple or two friends. Good buffet breakfast for an extra fee. Good location for lindon or heathrow airport.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Miss v d

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

ADRIAN

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Customer service excellent as was the food, good use of spa, will definately stay over again.
Se hospedó 1 noche en noviembre de 2023