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Opiniones sobre Corona Real

3 out of 5
Corona Real
Enriquez De Grau Ruiz Sauces Ix Mz. L11, S. 12, Guayaquil, Guayas

Opiniones

5,2
Evaluación: 10 - Excelente. 2 de 17 opiniones" "
Evaluación: 8 - Bueno. 4 de 17 opiniones" "
Evaluación: 6 - Aceptable. 2 de 17 opiniones" "
Evaluación: 4 - Mediocre. 4 de 17 opiniones" "
Evaluación: 2 - Terrible. 5 de 17 opiniones" "

6,4/10

Limpieza

5,8/10

Personal y atención

6,2/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Xavier Paul, Cuenca Ecuador

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel económico, agradable y comodo
Cuenta con una excelente ubicación y muy cercano a 4 centro comerciales, aeropuerto y terminal de transportes, lo que facilita el uso de taxi y buses que por su buena ubicación también son muy económicos.

10/10 Excelente

Luis Balboa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

Herbert, Huayacocotla

Le gustó: Personal y atención
A las 2 de la mañana sin cuarto de hotel
Llegando a las 2 am a este hotel, me encuentro con la sorpresa, de que no respetaron mi reservación, realizado con 2 meses de anticipación y confirmado. Como premio de consolacion me ofrecen alojarme en un hotel compañero de características similares, pero debiendo liquidar primero el costo de la habitación en el hotel Corona Real, que esta anunciado como hotel de 4 estrellas. Pagando 2 noches de su tarifa, me alojan en un hotel, que no llega a las 3 estrellas. Pero que hacer a las 2:40 de la mañana? No conozco ni las instalaciones o las demás características del hotel, puesto que no pude alojarme en ello. Por lo tanto la evaluación del estado, de la limpieza y de la comodidad no reflejan la realidad. Pero si no pongo alguna evaluación, esta pagina no permite seguir adelante. La unica disculpa que recibí, fue por parte de la recepcionista.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Estuvo bastante bien para lo que nosotros necesitabamos que era descansar una noche en un hotel cerca al aeropuerto y tomar al día siguiente nuestra conexión a nuestro destino final. La habitación cómoda, las camas muy confortables, el servicio bien, el personal amable. El único problema fue que la reserva que tomamos decía que el precio incluía los impuestos y servicios, y el hotel nos cobró el impuesto a parte y no reconoció lo que la reserva decía, es decir, que el precio incluía los impuestos, por más que se les enseñó la reserva de Hoteles.com

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
bien mais gaches par les travaux a l etage et dans tout bruit dans l etage et tout lv hotel bruit poussiere impossible de se reposer il aurait pu le signaler dommage

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible I would not come back ever again
I booked Corona Hotel based on the 3.5 stars ...But this hotel doesn't deserved not even 1star. On Expedia the pictures of the hotel room where a big room 3 beds but when I got there the room was so small we couldn't even walk around it was horrible. My youngest daughter lost her socks I couldn't find it, so I bend down looking under the bed and guess what??!!! I found a plastic bottle from who knows when and a lot of dirt that shows that housekeeping doesn't even pass the broom under the beds, towels smells like damp horrible A/C located in bad spot right above the head of the bed my head almost froze I had to cover my head with a blanket, you could hear the traffic and people talking then drunks singing until 3am ...it was a nightmare I couldn't sleep at all and my flight was for next morning at 9am. When I checked in I was told breakfast is served at 6:30am, we got ready went down to eat and i asked if the cafeteria was open the receptionist said OH I'm sorry is open at 6:30am only on Sundays ....I said what?? So what day do you think it is today because today is Sunday she replied yes but only today opens at 7am ....my husband got so angry for all the hell of the night we went through plus breakfast not available for our kids to eat it was terrible the service. I would NOT recommend this hotel to nobody because you will regretted like I did, I feel so bad that the hotel that I usually book it was sold out then I used this hotel Corona which was my worst choice ever.

2/10 Terrible

Graham, Ontario Canada

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Farcical booking on Expedia
We booked this hotel on expedia from the Airport area in Guayquil ( search showed 4 rooms available) Drove 4 km to the hotel in crazy local traffic at 8pm. When we arrived about 30 mins later the hotel had the booking but said there were no rooms available and moved us to another hotel BACK AT THE AIRPORT!!! The other hotel was OK but the room didn't seem as nice as the one we booked from the pictures. Very frustrating after travelling all day. I work in a hotel (Westin) and understand this happens sometimes but not in 30 minutes. No apology, no compensation was offered. Very unhappy.

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Close to airport. Area not too safe. Unpleasant noises from other rooms. The staff had minimal English that was not very helpful

2/10 Terrible

davenftl, Cuenca, Eucador

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Do not use this hotel
After getting two confirmation emails that my room had been booked, upon arriving at 7 PM, I was told that I had not made a reservation and, as a result, the hotel did not have a room for me. They then made me wait almost an hour and a half without telling me what was going on. After many complaints at the front desk, the finally told me they found another hotel for me. In that hotel, the power went out for the night and I slept in a pitch dark, hot, stuffy room. The next morning the hotel provided a private cab for my trip to the airport. On the way, the cab broke down. This was not a pleasant experience. I WOULD NEVER CHOOSE THE CORONA REAL HOTEL as a place to stay in Guayaquil ever again!!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Over booked
Yes my hotel said they over booked and then sent a foreigner to another hotel.I thought they should have sent a native countrymen to the other. The hotel i was to sent was marginal less than Corona Real directly across the airport name of Garzota Inn. It is a good hotel i would stay their again.as for the comfort I would stay at either hotel again.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not a pleasant experience
First of all there stay does not understand any english which was a major problem with my stay there.Also the neighborhood is not safe.I stayed here for two nights and then later moved to Hotel Garzota Inn which is a 3 star hotel which is cheaper than Corona Real and better as it is more cleaner and safe.Staff at Hotel Garzota Inn understands english and were very helpful.I would not recommend Corona Real to anyone.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Rip Off
When I got to this hotel, with confirmed reservations from Expedia, I was told there were no rooms available and they would have to put me in a different hotel pre=paid sight unseen. I watched them check someone in while I was standing there!!! I refused their offer and was told they would not charge my credit card, well 2 days later, they did, now I have to go thru the hassle of disputing the charge!!!!!!!! I've used Expedia quite a bit for my travels, but I think this was the last time!!!!!!!!!!!!!!

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
IVA tax not included even though it says it is
They forgot to call me for a 3:30am wake-up call but luckily I woke up and didn't miss my plane. Taxes were all suppose to be included but they still tacked on the IVA tax.

6/10 Aceptable

Evaristo, Colombia

No le gustó: Comodidad de la habitación
Ecuador
Hotel was ok for business trip, but not for more than a couple of days. Bathroom was too small and it shouldn't be rating with 3.5 stars. Maybe 3 max.

10/10 Excelente

Christian, Los Angeles, CA, USA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One Night at the Corona Real
I was only in the room for one night, but given the short time it was more than satisfactory. The hotel was clean and conveniently located less than 10 from the airport. The food was well priced and tasted good. The actual room was the perfect size and having cable was a plus. The price included breakfast and airport transportation. I couldn't comment on the surrounding area, because I was in my room the entire night. However, I recommend the hotel based off my experience.

8/10 Bueno

Jack

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación

4/10 Mediocre

Ann

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
We had an issue when we first checked in concerning the room rate. They insisted on charging for various taxes that where supposed to be included in the room. Only after showing them our printed confirmation from Hotels.com did they finally reduce our room charge by about $10. The room was small and spartan, but clean. The bathroom was very small and dimmly lit, with only on bulb in the ceiling and no lights over the mirror, so you could barely use the mirror. You could not open the bathroom door all the way without hitting the toilet. The AC worked well and the bed was comfortable. Therefore, for a one night stay before catching an airplane it was workable. Also the hotel paid our cab fare to the airport, which was a nice touch.