The hotel was very nice, refurbished rooms. everything was okay. But when I cheacked the bed to go sleep, the sheets were very dirty they even had hair. I tried to call the front desk but they never answered. I preferred to sleep on the carpet that night. I called hotels.com and a really bad thing was that they couldn't help me to change hotel, hotels.com only offered me a 20 dollar cupon, even I'm a gold member who spent more that 30 nights per year.
I hope that the hotel really takes care about it, because it's nice and refurbished as I said. And I also hope hotels.com reallly concerned about its customers from there and beyond.