6/10 Aceptable
Ileana H.
28 nov. 2025
Le gustó: Limpieza
The house in and of itself was fine. It was spacious, fairly well appointed kitchen, really nice coach in the living room, nice grill on the deck, no major complaints. Location was iffy, the house is in a giant gated compound (10 min drive inside the compound). Waiting times to get in at the gate range between a few minutes and half an hour. Did not appreciate having to pay 50 for parking- we were not aware of this fee when we booked. The managing company (Vacasa) was bad to terrible. The house was at 48F when we got in, as the heat was turned off (took close to 12h to get to a livable temperature). There was no internet the first and last day (worked fine in between, after we complained and they came to fix it). Despite asking repeatedly to have our garbage picked up (it is bear county and there was no bear safe thrash can)- nobody came. We had to keep 3 thrash bags inside the home. We had ordered an Amazon package for the house- they refused to let it be delivered through the gate, despite the fact that we accepted liability. Had to go through major issues and drive 50 min to have it picked up from the closest point- in Sonora. So no, we would not stay here again. The owners may want to consider switching the managing company.
Ileana H.
Se hospedó 5 noches en noviembre de 2025
