4/10 Mediocre
Ruby P.
12 oct. 2024
No le gustó: Limpieza
Pretty place but bedding was a nightmare & there were no clean ones to change into at night
Nov.2023 -At first the house looked impeccable. The kids were excited to have a loft with games to play with. The house was big and pretty. Nice neighborhood and about 35 minutes to one of Yosemite's entrances.Several cooking utensils and dishes were dirty but we are pretty easy going and just washed everything that we needed. At night, kids were in bed already up in the loft. My husband was getting our bed ready as I was preparing for a restful time cuddling in bed to watch a movie on our laptop but he found lots of hairs throughout the bedding. Not finding clean beeding anywhere, we went to check the beds downstairs... more hairs & a spot of blood!
This was getting worse by the bedroom! Exhausted, we called the local office,closed, then called another #. An hour later after talking with different people and sending them pictures, it was obvious that they couldn't/wouldn't do anything to help to get clean bedding that night. The only solution was to 'wait' until the local office would open the next morning. Frustrated, tired and at this point very late at night, we looked for towels that 'appeared' clean and put them on top of the pillows and mattress. Even some of the towels were so obviously dirty that automatically we just put them on the floor! In the morning after, the local office sent someone with clean sheets. They refunded us only the 'cleaning fee'. I hope that this was just a day that the cleaning people didn't do what they were supposed to.
Ruby P.
Se hospedó 3 noches en octubre de 2023