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Opiniones sobre Baymont by Wyndham Groton/Mystic

2.5 out of 5
Baymont by Wyndham Groton/Mystic
360 CT Route 12, Groton, CT

Opiniones

6,8
Evaluación: 10 - Excelente. 251 de 1006 opiniones" "
Evaluación: 8 - Bueno. 261 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 180 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 173 de 1006 opiniones" "
Evaluación: 2 - Terrible. 141 de 1006 opiniones" "

7,0/10

Limpieza

7,6/10

Personal y atención

5,8/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carmen Ivonne

Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Mejorar servicios
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Veronica, Vega baja

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

josue

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Veronica, Vega baja

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

aminta

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen lugar Familiar
Son muy amables, me encanta la comida, es uno de mis lugares favoritos para disfrutar en familia ya que a mis hijos les encanta la piscina
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

aminta

Se hospedó 1 noche en abril de 2022

4/10 Mediocre

Marta

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Piscinas no estaban en buen estado
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Aminta

Se hospedó 2 noches en febrero de 2022

2/10 Terrible

maritza

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Las instalaciones estaba deteriorado y la piscina completamente fría el hot tube no funcionaba y el desayuno malisimo
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Estaba bien
Se hospedó 2 noches en abril de 2021
Respuesta de Christie el 27 abr. 2021
Thank you for your recent stay at our property. We certainly appreciate the scores you gave us and your kind words. We hope to see you again when your travels bring you to our area. Warm Regards, Mr. Christie Armaos Vice President / Owner Baymont Inn & Suites by Wyndham Groton-Mystic

10/10 Excelente

Elsa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2021
Respuesta de Christie el 13 abr. 2021
Thank you for completing a review regarding your recent stay at our property. Your satisfaction is important to us. Our goal is to provide a great experience during your stay. We certainly appreciate the high scores you gave us and your loyalty to our brand. Thank you for staying with us. Chris Armaos Baymont by Wyndham Groton-Mystic

4/10 Mediocre

Mary

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
I liked how friendly the staff was when we checked in. However, the building overall had a gross smell, and signs of incomplete construction in the pool area. The elevate was super sketchy, so we had to use the staircase our whole stay (which was dirty, had trash in it, smelly, etc). The vending machines were all sold out of product, so we had to leave the property to get drinks. Not terrible, but we weren't really happy with the stay either. The price was good though.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Laura

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property needs improvement- it was very run down- luan plywood doors peeling apart, doors not closing properly, needs a bit refresh. The staff were lovely, and it could actually be a nice facility when fixed up. There aren't good hotels in that area so there is a big opportunity.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Susan

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
NO HOT WATER and was told to wait for about an hour before water will be hot as others are using the hit water
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

steve

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Room was clean and beds comfortable. Hot tub was not open..under repair though. Pool area needs better lighting and new paint. Breakfast was good but not many options(i.e only apple juice...no orange, pancakes, toast or french toast would be nice)0
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Sharon

No le gustó: Personal y atención
We weren’t able to stay there. After a very long horrible day of travel no one was available to register us. We’ve paid but didn’t stay there. I hope it was a singular bad night for the hotel staff person too. I’ve never been to a unattended front desk. I did get a call from the front desk an hour after I tried to get the room key. I was in bed at another hotel by then.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

stephanie

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our nightly rate through Expedia was $40 dollars higher than the person in front of us at check in who just walked in. Very disappointed in this.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

John

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Run down needs a lot of work.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Sara

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Wish the pool was heated
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Jane

Viajó en grupo
No le gustó: Servicios
The full breakfast was like dog food. Eggs were slimmy soft, potates were clealy a heat and reheat, same with suasge. There was nothing else except coffee
Se hospedó 3 noches en mayo de 2024

4/10 Mediocre

Cameron

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

2/10 Terrible

amy

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
If you’re looking for bloodstained carpets, holes in the wall, nonworking elevator, dripping faucet and dirty light switches you’ve found your place ! Staff in the restaurant (same guy who handledncheckout) was incredibly kind.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Margo

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Health dept needs be notified.So many unsafe things,broken,Pool had sludge,hair all bottom.Rusty exercise equipment.Sink bathroom hanging loose.Much more.Pics to follow better business be notified.Had to leave costing me 75.00 dollars more not planned.Thank god have special needs child and was devasted.Try telling him no pool pack your bags.
Se hospedó 1 noche en abril de 2024
Respuesta de BP el 21 abr. 2024
THE ROOM WAS COMPED, THERE WAS NO CHARGE.

4/10 Mediocre

Jason

Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Mel

Viajó por negocios
No le gustó: Servicios
Smelled like mold
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Petra

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk lady was rude came out of the back after ringing a bell 5 times and with an attitude prior to going I called and asked if the pool was open she said yes ok when I get there the place was freezing cold the water was crazy cold and I asked the lady what was going on she said idk is on with an attitude well we waited to see if maybe the water temperature will change and nothing I went back and looked at reviews and just like me complaining about the pool so clearly they knew something wasn’t right.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Candace

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rachael

Le gustó: Personal y atención
It was a comfortable hotel in a great location
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Isael

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The smell of marijuana in the hotel was overwhelming, Not to clean as well.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Rebekah, Monroe

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bugs and hair in bed. Dirty floors. Bad odors.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

William

Viajó con su pareja
Very clean room
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Candace

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

brianna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was good!
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Nancy

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing works in this place STAY AWAY, AC was broken frizzed the night OMG NEVER again not even if it's free.
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

George M

Viajó en grupo
The room heat was a plug in the wall heater and the elevators could go up but not down
Se hospedó 3 noches en febrero de 2024

2/10 Terrible

tim

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worst hotel ever
Worst hotel ive ever been to. The restaurant attached to hotel smelled like straight piss. We get back from casino at 2am and there is a guy landscaping at 2 in the morning, there was honeless people all over the property. We go to get in one of our rooms only to find out they gave our room to someone else with our stuff inside. There were homeless people in all lobbies on each floor. The maids used walmart shopping carts. Everything about this hotel is a dumpster fire.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Wendy

Viajó con su familia
Le gustó: Personal y atención
It did the job but wouldn't stay again...
The overall appearance was kind of old and dingy. The elevators were not working well. The toilet in the room had trouble flushing and there were no extra blankets in the room. The water in the shower was strong but not very hot. The bar had a wonderfully friendly server but an awful smell. The free buffet in the morning was lukewarm by 7:45.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Maruzella

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The trip started with rolling up to welcomimg cardboarded windows and less than pleasant staff. Once we go to the room via the tower of terror elevator we found our room was either not cleaned or occupied based on belongings left there. Our sleep was accompanied by the wonderful ambionce of screaming neighbors and other guests attempting to gain entrance into our room. In 1.5 hours (between 12:30 and 2 am), there were 4 people who were trying the key card and rattling the door, including the undomicialed and the previous renter who was fully intending on sleeping in the room he was also paying for. Once we left the room, passing under the water stains and mold, we traveled the tower of terror again to our vehicle. Staff have not corrected the issue since a manager is not onsite nor attentive to dumpster fire of a hotel they run. I will never stay at this hotel again; I would rather participate in the hunger games mixed with survivor, since this hotel is a worldstar version of such.
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Thomas

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Frank

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Kasandra

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a nightmare. It was super loud but the worst part... later in the late night, there was something bad going on in the room right next to me. There was crying, kids screaming, a man repeatedly saying "slit your wrists". Repeatedly. A woman yelling to a man not to hit her kids. Her telling her kids to look themselves in the bathroom, and much more. It was terrifying. I called the front desk 4 times, the last time saying if they didn't check to see if the woman/kids were ok, I'd call the police. I failed. I should've called the police. I was so afraid. I would've left and slept in my car with my son but I was truly afraid. I was afraid for the lady, her kids, and I was terrified that the guy would know I had reported him. I will never ever forget this. I pray they are ok.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Luis

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
As we walked in in the lobby there was a smell of smoking, elevators seem usnsafe to use, on my floor one of the buttons for the elevators was covered by duck tape, we used the stairs. The door in our room seemed not to shut properly, on our second night there was a huge argument in the hallway after midnight which did not allow me to sleep well as I felt unsafe. I do not recall staying at a hotel like this ever.
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Carmen

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Cliente verificado

Viajó con su familia
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Bethany

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

CHERYL

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Need to renovate the rooms.
Se hospedó 1 noche en febrero de 2024