Recepción

Opiniones sobre AmericInn by Wyndham Greenville

2 out of 5
AmericInn by Wyndham Greenville
2525 W. Washington, Greenville, MI

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 260 de 434 opiniones" "
Evaluación: 8 - Bueno. 118 de 434 opiniones" "
Evaluación: 6 - Aceptable. 33 de 434 opiniones" "
Evaluación: 4 - Mediocre. 10 de 434 opiniones" "
Evaluación: 2 - Terrible. 13 de 434 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Brian - Guest Relations el 26 may. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel, your Wyndham is waiting!

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and organized staff. Decent rates. Facility and room was clean, great breakfast, the pool/hot tub and sauna were clean and amazing. So relaxing. Location near lots of shops, restaurants, and near a wonderful trail/park. Id consider a lil road trip to come back and stay and explore the area and use the pool etc.!
Se hospedó 2 noches en mayo de 2024
Respuesta de Brian - Guest Relations el 19 may. 2024
Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit.

10/10 Excelente

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The entry way was very nice looking with lots of places to sit and relax. The front desk staff were kind.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brian - Guest Relations el 20 may. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

6/10 Aceptable

Timothy, cross plains

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Problem with wet mop odor in room Was offered different room but declined bcuz we only were sleeping in room
Se hospedó 2 noches en mayo de 2024
Respuesta de Brian - Guest Relations el 20 may. 2024
We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.

10/10 Excelente

Donald

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
pleasant, uneventful stay. coffee available 24 hrs.
Se hospedó 3 noches en mayo de 2024
Respuesta de Brian - Guest Relations el 13 may. 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon.

8/10 Bueno

Christian, Lithia

Se hospedó 3 noches en mayo de 2024
Respuesta de Brian - Guest Relations el 26 may. 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excelente

Angelica

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you for having a crib for our baby. We appreciate how great the service was!
Se hospedó 1 noche en mayo de 2024
Respuesta de Brian - Guest Relations el 5 may. 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

6/10 Aceptable

Ryan

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Brian - Guest Relations el 3 may. 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

2/10 Terrible

Chris

I did not stay here on Sunday night. I asked for the reservation far to be changed and was told I had already checked in. I was 200 miles away. This dead not there to check in
Se hospedó 2 noches en abril de 2024
Respuesta de Brian - Guest Relations el 1 may. 2024
I apologize for your issues regarding your reservation. I have asked management to look into this issue.

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, accommodating friendly staff and comfortable rooms. We would stay here again
Se hospedó 2 noches en abril de 2024
Respuesta de Brian - Guest Relations el 22 abr. 2024
We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future! Your Wyndham is waiting!

10/10 Excelente

Deseray

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Brian - Guest Relations el 11 abr. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Bueno

Matthew

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We met up with several friends for a wedding. Their lobby was perfect to visit for a few hours.
Se hospedó 1 noche en abril de 2024
Respuesta de Brian - Guest Relations el 11 abr. 2024
We're thrilled to hear that our lobby made a great impression on you with your friends. Your kind words will be shared with the team as a testament to their hard work.

8/10 Bueno

Marie

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The common area could have used a vacuuming. There were many families with kids. The staff was very nice and the pool had adult hours from 10pm- midnight. All families respected this rule.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brian - Guest Relations el 30 mar. 2024
Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience.I apologize for the carpeting in the common are.

8/10 Bueno

Brad

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not a good breakfast selection 😕
Se hospedó 1 noche en marzo de 2024
Respuesta de Brian - Guest Relations el 19 mar. 2024
We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement.

10/10 Excelente

Tiara

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, spacious, pool area was great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brian - Guest Relations el 18 mar. 2024
Hearing that our room facilities met your needs is great news. We're committed to maintaining a high standard of accommodation, and your feedback helps us focus on what's important to our guests.

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
There were old wash clothes hanging on our shower curtain
Se hospedó 2 noches en marzo de 2024
Respuesta de Brian - Guest Relations el 17 mar. 2024
Sorry to hear about the issue in the shower. I have addressed this issue with housekeeping.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was the perfect getaway for our family. The pool was a good size and not busy at all. We were close to restaurants and the venue for our show. Complimentary breakfast was clutch for our early risers.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brian - Guest Relations el 9 mar. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Brian - Guest Relations el 1 mar. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excelente

Michael

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Brian - Guest Relations el 25 feb. 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay with us. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Brooke

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed the hot tub and pool that was actually warm and not freezing. Clean. Nice staff. Only downside was kids running and screaming up and down the halls at 10pm but thats a parenting issue not the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brian - Guest Relations el 18 feb. 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 Aceptable

Carmen, Jackson

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Brian - Guest Relations el 13 feb. 2024
Thanks for sharing your rating with us and the community. Looking forward to serving you again soon. Your Wyndham is waiting.

6/10 Aceptable

Daniel

Viajó por negocios
Le gustó: Personal y atención
Ok but expensive for what u get
Takes advantage of being only motel in town. Price is extremely high over 165 a night for a similiar motel 23 miles away in grand rapids for a cost of 65 to 85 nothing special in room and moat channels on tv have no sound like fox news can see it but not here channel and many others they are aware of problem and are not fixing it. Basically a comfort Inn for cost of a marriot
Se hospedó 1 noche en febrero de 2024
Respuesta de Brian - Guest Relations el 8 feb. 2024
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Wyndham does have other hotels in Grand Rapids that might fit your budget in the future.

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family event stay
We have stayed at this hotel on several occasions when we have come to Greenville to visit our family in the area. Unfortunately this visit was for the funeral of my Grandpa and when we stopped to check on an early check-in so we could get changed for the visitation we were able to check in early with no problems. The hotel is very clean, always inviting, and our first pick when in the area. We will continue to is this hotel on future visits!
Se hospedó 3 noches en enero de 2024
Respuesta de Brian - Guest Relations el 30 ene. 2024
Once again, thank you for choosing us and for the incredible rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

10/10 Excelente

Blake

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was a breeze, handled very professionally and quickly. Room was clean and quiet. Pool was nicely maintained and very inviting.
Respuesta de Brian - Guest Relations el 23 ene. 2024
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian - Guest Relations el 16 ene. 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excelente

Elizabeth

Se hospedó 6 noches en diciembre de 2023
Respuesta de Brian - Guest Relations el 25 ene. 2024
Thanks for sharing your rating with us and the community.

10/10 Excelente

Elizabeth

Se hospedó 1 noche en enero de 2024
Respuesta de Brian - Guest Relations el 23 ene. 2024
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.We’re humbled by your support and look forward to being your preferred choice in the future.

8/10 Bueno

Allison

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian - Guest Relations el 8 ene. 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brian - Guest Relations el 31 dic. 2023
Once again, thank you for choosing us and for the incredible 10-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

10/10 Excelente

Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, staff was willing and able to help with any requests we had. Pool and hot tub area was very nice and appreciated the adults only time after 10pm. Breakfast was also great.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brian - Guest Relations el 28 dic. 2023
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.

10/10 Excelente

Cheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool and hot tube were very clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian - Guest Relations el 27 dic. 2023
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.We’re humbled by your support and look forward to being your preferred choice in the future.

2/10 Terrible

Doug

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian - Guest Relations el 9 dic. 2023
Please accept my apology on behalf of AmericInn of Greenville. I am sorry to learn that your experience was less than satisfactory. We value our guests, and exceptional service is always our priority.

10/10 Excelente

bruce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfortable
Clean and comfortable; convenient and close parking. Enjoyed the clean, comfortable pool/hot tub,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brian - Guest Relations el 5 dic. 2023
Thanks for sharing your rating with us and the community. Looking forward to seeing you again soon. Your Wyndham is waiting.

10/10 Excelente

Joe

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nice place!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 28 nov. 2023
Thanks for sharing your rating with us and the community. We appreciate the time you took to share your experience. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Sandra

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was wonderful! My grandkids loved the pool!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 28 nov. 2023
On behalf of all of us at AmericInn, I would like to thank you for sharing this great review about our hotel. We are thrilled that you enjoyed your experience. We look forward to serving you again soon.

10/10 Excelente

Renee

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 21 nov. 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 Excelente

Susan

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 14 nov. 2023
Thanks for sharing your rating with us and the community.

10/10 Excelente

Jamie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Everything was great.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 6 nov. 2023
We appreciate the great review, thank you for your feedback. So happy that you enjoyed your accommodations. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Melanie

Viajó con su pareja
Walked into the hotel and it smelled like chlorine
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brian - Guest Relations el 5 nov. 2023
Thank you for sharing your experience with us. We appreciate the feedback. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Jacob

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brian - Guest Relations el 3 nov. 2023
Thanks for the great review. We truly appreciate your feedback. Always a pleasure to see that a guest enjoyed their stay.Looking forward to serving you again. Your Wyndham is waiting.

6/10 Aceptable

Doug

Se hospedó 1 noche en octubre de 2023
Respuesta de Brian - Guest Relations el 27 oct. 2023
Thanks for taking the time to share your experience. We appreciate the feedback. Looking forward to serving you again.

8/10 Bueno

Shari

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Brian - Guest Relations el 25 oct. 2023
Thank you Shari for your review, we appreciate the time you took to share your experience. Looking forward to serving you again.

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Inn
I had never heard of this hotel chain. I booked because it was near my great niece's baby shower. I was very pleasantly surprised.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brian - Guest Relations el 23 oct. 2023
Thanks for the wonderful review. We truly appreciate your positive feedback. Looking forward to serving you again soon. Your Wyndham is waiting.

8/10 Bueno

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
simple
Nice simple hotel. The pool, hot tub and sauna were very clean and large. the bed was hard but the pillows and bedding were nice. stayed in a king size room and there was an extra chair and and a desk setup with chair. did not grab breakfast but it looked and smelled good
Se hospedó 1 noche en octubre de 2023
Respuesta de Brian - Guest Relations el 21 oct. 2023
We appreciate the time you took to share your experience. Always a pleasure to receive feedback from our guests. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

vicki

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place all around
Se hospedó 2 noches en octubre de 2023
Respuesta de Brian - Guest Relations el 15 oct. 2023
Thanks for the great review. We appreciate the time you took. Looking forward to serving you again soon.

8/10 Bueno

chadwick, san dimas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pool, jacuzzi and sauna were nice. Daily breakfast was good with a lot of variety.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brian - Guest Relations el 20 oct. 2023
Thank you for the great review. We appreciate the time you took to share your experience. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Tina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brian - Guest Relations el 1 oct. 2023
So happy to get such a great review, we appreciate the time you took to share your experience. Looking forward to serving you again soon. Your Wyndham is waiting.

10/10 Excelente

Denise

Se hospedó 1 noche en septiembre de 2023
Respuesta de Brian - Guest Relations el 20 oct. 2023
We truly appreciate your 5-star review, it brightens our day and serves as a constant reminder of why we love what we do.

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brian - Guest Relations el 30 sept. 2023
Thanks for the wonderful review, I appreciate the time you took to share your experience. Looking forward to serving you again soon. Your Wyndham is waiting.

4/10 Mediocre

Elizabeth

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I had reservations for a deluxe room with a King Size bed and a hot tub/jucuzzi in the room. We checked in and got to our room and realize its 2 double/full beds with no hot tub/jucuzzi. We went back to front desk and they said they forgot to inform us the room we book was damaged and they had to downgrade us. We recieved no phone call to inform us of this so i was highly dissapointed as we were going to relax for a bit before going to a wedding reception. We recieved the difference in room costs refunded but that was it. We booked a King size bed bc we both need space to sleep, so we ended up sleeping in different beds because we got downgraded to full size, not even Queen. The bed also wasnt very comfortable and i woke up with a sore back. Breakfast was decent. They had the pancake maker, along with toast, bagels, danishes, bran muffins, yogurt, cereal and fruit. Apple juice, orange juice, coffee and milk.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brian - Guest Relations el 24 sept. 2023
So sorry to hear that you weren't informed of the damage to the original room you reserved. I am forwarding your comments to the General Manager Kim Zimmerman, my apologies again for your unrestful night. The beds in the room are Queen size in the double occupancy rooms though. We have no full size beds in our Greenville Americinn. I hope you allow us an opportunity in the future to serve you again.